The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the federal safety agency Hotline for assistance. The failure mileage was approximately 400.
2023 Ford Maverick Hybrid electrical complaints
Page 2 of 4: complaints 11 to 40 of 83, newest first, as owners wrote them.
The vehicle has less than 12,000 miles. Vehicle repeatedly entered "deep sleep" mode, disabling vehicle remote features and lights inside of vehicle. Took to dealership multiple times. Battery test showed sulfation and can no longer function as designed. Factory 12v battery replaced and software update completed yet still experiencing the same “deep sleep” mode.
While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull over to the side of the road to turn off and exit the vehicle. The sound only stopped after exiting the vehicle and locking with the key fob. There were no warning signals prior to this failure. I have experienced this problem several times in the past while the vehicle was parked, when first starting the vehicle. This was the first instance of experiencing the problem while driving, within the first 1 minute after starting the vehicle. The stereo was initially on and set to a reasonable volume level, but was malfunctioning and completely silent. After driving for ~45 seconds the stereo began producing this extremely loud noise. I have found several reports of similar stereo issues with the Ford Maverick and also F150 trucks that are equipped with a similar B&O sound system. Â This malfunction could potentially lead to an extremely dangerous situation, inability to safely operate the vehicle, and loss of situational awareness. I have dash cam footage of the incident, which I can provide upon request.
Total 12v battery drain/failure which is a known problem with the Ford Maverick Hybrid, could not even put hazards on to avoid getting hit on the side of the road. Ford tests battery and says battery is good, but the problem is the Maverick Hybrid is not adequately charging the battery when it is driven.
On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2023 Ford Maverick XLT Hybrid. I am having issues with the 12v battery. The battery drains unexpectedly making the truck go into Battery Saver Mode. I already took it to the Ford de leadership where it received a new 12v battery. Couple of months go by and now the replacement battery is having the same issue.
2023 Ford Maverick Hybrid XLT lost all engine power at highway speed in the left lane of [XXX] . Red Warning Triangle with notice to pull over and Check Engine light with codes P0811, P0E71 and P1920. Truck then went completely dead, no electrical indication on the instrument panel and would not start. I towed it to the dealer and they said they reset and reloaded software on the PCM and BCM, but no explanation of what caused the issue to occur. Very unsafe for everyone if these hybrid vehicles can just go dead like this with no warning and no prior issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, the federal safety agency Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) [email protected] Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to the federal safety agency to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had the recall work done for the back up camera that freezes while I am reversing. After the recall has been completed, it still freezes/glitches while I'm backing up. Nothing changed after they performed the recall work. I do believe that the technician performed the work he was told to, but it hasn't accomplished anything. The rear view camera still takes a few seconds to engage once I put the car in reverse, and while I am in reverse, actively backing up the car, the camera feed freezes repeatedly on-screen.
12 volt battery does not recharge properly. Vehicle is always in deep sleep mode.
Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.
The contact owns a 2023 Ford Maverick. The contact stated that upon unlocking the vehicle remotely, the exterior lights of the vehicle failed to illuminate. Additionally, the contact stated that the cabin lights failed to illuminate upon entering the vehicle, making it difficult to find the ignition switch to start the vehicle at night. Additionally, the contact stated that he had received notification from the Mobile App that certain vehicle functions were disabled due to low battery and to contact the dealer. Additionally, the contact stated that the battery charge displayed 11.4 Volts instead of 12 Volts after charging the battery overnight and for an extended time. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost drive power. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The vehicle was taken to the dealer, where the vehicle was diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Numbers: 25V158000 (Power Train, Electrical System) and 25V019000 (Electrical System); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
The contact owns a 2023 Ford Maverick. The contact received notification of the federal safety agency Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to the federal safety agency Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
The contact owns a 2023 Ford Maverick. The contact stated while the vehicle was parked, the instrument cluster darkened and became inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact researched and was made aware of the federal safety agency Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 43,740.
When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.
Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle continuously goes into battery saver mode. The battery appears to be undersized for the electrical needs. This could leave the driver stranded and disables all interior lighting,, locks and windows which poses a safety hazard.
The 12 volt battery keeps dying something keeps draining the battery down I've ha this vehicle to the dealership several times and I'am still having problems
The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.
Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.
The 12 volt battery keeps going dead or puts the car in to sleep mode. Ive been to the dealers 7 times and they have replaced the battery twice . I only have 14000 miles on it. this has been going on for most of the time i have had it. there is no safety issue at this time, it just wont start.
The 12v battery keeps draining when the vehicle is not in use. It goes into “Deep Sleep” mode. Every time it goes into deep sleep mode I have to jump start it. I’ve taken it to the dealership and had the battery replaced just to have to go into deep sleep mode a three days later.j
Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen
Factory Wireless charging station drops charging continuously and fails to charge phone.
Rear bed outlet stopped working at 30,000 miles.
The contact owns a 2023 Ford Maverick. The contact stated that on some occasions when the vehicle was started, there was an abnormal odor of overcharged battery in the cabin of the vehicle. The contact also stated on several occasions, the odor made his eyes swell with tears, especially in the hotter months of the year. The vehicle was taken to a dealer however, the failure could not be replicated; however, the mechanic observed the same odor of the overcharged battery. The dealer contacted the manufacturer and was advised that the odor was normal. The contact stated that manufacturer had stated that only two instances were reported and there would be no assistance. The failure mileage was approximately 24,500.
Vehicle was travelling on freeway at freeway speeds suddenly without notable cause the vehicle electrical stopped, giving multiple warning in succession, cutting speed rapidly to 35 mph, with no acceleration pedal response and an automatic speed of 35 on battery power with the ability to break, but with no control of speed and only regulated by break pedal. Pulled vehicle to side of road and put in park, parking break automatically engaged. Vehicle had alarms on all automatic systems being off. Turning vehicle on and off did not effect response. After checking engine visually, was able to turn vehicle on with no alarms or issues. This has happened in both my Mavericks and almost led to a fatal collision in the 2022 Maverick.
Saturday [XXX] I was driving on the [XXX] in SW PA and as I attempted to accelerate there was no power. I looked down at my transmission dial and it was set in neutral. I rolled the dial back to drive and pushed the gas and was able to accelerate. This is the 5th TIME this has happened in this vehicle 3 while driving on the Interstate, 2 while accelerating after a stop. Apparently there is a fix for this, recall 23V330/24S33 . I have been working with a local ford dealer to rectify the situation but it has not been resolved. I guess they updated most of the modules in my truck hoping to unlock a TCM update to preform the correct recall but it didn't work so they can not do the correct update to fix this problem. I also filed a complaint with you for same issue in May 2024 and received an email from Jason Winick. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There are/were no warning lights or errors that popped up. When I am coming to a stop (last couple seconds of slowing) I will often feel like there is suddenly no brakes, then a harsh braking suddenly. There has not been an incident where this has resulted in an accident, but it makes me feel like I don't have control of the vehicle if I can't anticipate braking behavior on perfectly dry, smooth surfaces. This would be compounded if there were wet or otherwise slippery/rough conditions.
Rear Passenger Window failed to come back up after being opened. Diagnosed as Master Window Control. Seen several complains on Maverick Truck Forum similar to mine.
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