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2023 Ford Mustang Mach E: adaptive cruise control problems

7 of the 129 complaints about the 2023 Ford Mustang Mach E describe adaptive cruise control problems.

owner complaints
7
of this car's complaints
5%
recalls
1
Is there a fix? There is 1 recall and 27 service bulletins for this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Aug 21, 2026 · Driver assistance · CA

We recently brough the Mach E in for a recall of the rear camera. We mention the front camera alerts. They said due to safety concerns, sometime when the back camera goes out it affects all cameras. When we picked up the car, they told use that the front camera, which controls active cruise control, self-driving and emergency stopping is not covered under the recall. How can this not be a safety issue. The cost to fix it is over $4000. Please let me know if there are any upcoming recalls. Thanks!

Filed Apr 21, 2026 · Driver assistance · NC

Upon hitting moderate bumps the Front Camera faults causing the collision Assist to malfunction suddenly turning off any other driving assists , even if already active such as Cruise Control, lane keeping and departure. There are many examples of the same issues happening on dedicated forums to the Mach E. TSB 23-2155 was issued but are not covered on models that are or of warranty.

Filed Dec 13, 2025 · Acceleration, Driver assistance · CA

Vehicle: 2023 Ford Mustang Mach-E (leased) The issue involves the cruise control system and steering wheel control layout (human-machine interface). Cruise control is unintentionally activated when attempting to use the turn signal due to the placement of the cruise control buttons. The vehicle is available for inspection upon request. On two separate occasions while using one-pedal driving, unintended cruise control activation caused sudden acceleration during low-speed turning maneuvers. The first incident occurred while signaling to turn into a parking spot. The second occurred while entering a left-turn pocket. In both cases, the unexpected acceleration created an immediate risk of collision with surrounding vehicles and required sudden panic braking to avoid an accident. The issue has occurred multiple times during normal driving but has not yet been formally reproduced or confirmed by a dealer or independent service center, and the vehicle has not yet been inspected by the manufacturer or other parties regarding this issue. No warning lamps, alerts, or messages appeared prior to the unintended acceleration. Cruise control engaged without driver intent and without advance warning.

Filed Oct 7, 2024 · Acceleration · MN

It is far too easy to accidentally hit and activate cruise control button on the steering wheel when turning. If your thumb brushes up against the button the car can continue moving when you expect it to be slowing down either coasting or staying at the same speed when using 1-pedal driving. This could easily cause an accident when coming up to a turn and someone is crossing the street or similar situation.

Filed Apr 30, 2024 · Acceleration, Driver assistance · MD · crash

I just bought mach E. [XXX] I was in car line at Macdonalds to get food for my 14 year old son. The speeded itself to full speed. I luckily had both hands on wheel. I turned car to left away from car in front of me. Luckily I was able to put my foot on brakes and able to stop the car but not before killing couple of plants on curb. I manage to stop car just couple of feet away from building. In process I burst my front left tire and had to tow the car to nearest shop to get tire replacement. I complaint to Ford. Made sure they document everything. They haven't paid any attention to my calls and want me to pick car from dealership without getting into why it happened. Before this happened I noticed at least four times the car speeds up when you press cruise control button even without setting the set up button. Ford is not willing to do anything about it and I am scared to drive that car the way it shot at me and itself speeded while I was in car line. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 27, 2023 · Acceleration, Driver assistance · CA

The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you

Filed Jan 28, 2023 · Electrical · GA

After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.

Service bulletins that may apply

Related recalls

Back over prevention: softwareReported May 9, 2025 · 1,076,138 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S49.

Recall number 25V315000 · Recall details

Questions about the 2023 Ford Mustang Mach E adaptive cruise

Is adaptive cruise control problems a common problem on the 2023 Ford Mustang Mach E?

7 of 129 owner complaints about the 2023 Ford Mustang Mach E (5%) mention adaptive cruise control problems. The model year with the most reports is 2021.

Is there a recall or service bulletin for this on the 2023 Ford Mustang Mach E?

There is 1 recall and 27 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2023 Ford Mustang Mach E

Loss of power 13Collision warning 5Jerking 5Sudden acceleration 5

All model years of the Ford Mustang Mach E

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