Ford Mustang Mach E collision warning problems

Filed Nov 2, 2026 · Acceleration, Driver assistance · CA · crash · 1 injury

Subject: Formal Safety Complaint – Sudden Unintended Acceleration, Suspected System Malfunction, and Collision Following Recall Repair I am writing to formally report a serious safety incident involving our 2024 Ford Mustang Mach-E, which experienced sudden unintended acceleration and crashed into a commercial building just a few days after undergoing a recall repair at Future Ford of Sacramento. Our vehicle has been subject to three recalls within the past 12 months, raising significant concerns about its reliability and overall safety. On October 10, 2026, we took our vehicle to Future Ford of Sacramento for recall-related repairs, including Recall 26B07, concerning unintended acceleration associated with the Adaptive Cruise Control system. According to the service documentation, the recall repair was completed. However, approximately five days after this repair, our vehicle suddenly accelerated on its own, without the driver’s intention or command. The vehicle became uncontrollable, and despite our attempts to regain control, it continued accelerating and ultimately crashed into a commercial building. Even more concerning, the vehicle’s automatic emergency braking system did not activate, no collision warning was issued, and no apparent safety intervention occurred to prevent or reduce the impact. We strongly believe this incident may have resulted from a serious vehicle system malfunction rather than driver error, particularly considering the vehicle’s recall history and the recent repair involving unintended acceleration. This incident placed our lives in immediate danger and could have resulted in catastrophic injuries or fatalities. We are requesting a comprehensive, independent technical investigation into the vehicle’s electronic control systems, acceleration system, Adaptive Cruise Control, automatic emergency braking, collision avoidance features, and all relevant software and safety systems. We want to emphasize that this was not an ordinary accident.

Filed Oct 20, 2026 · Driver assistance, Electrical · CA

Our 2024 Ford Mustang Mach-E repeatedly displays "Pre-Collision Assist Not Available," meaning forward collision warning and automatic emergency braking assistance are unavailable. The Ford app recorded 26 occurrences from April 19, 2026 at 8:52 p.m. through October 11, 2026 at 1:51 p.m. No crash, fire, injury, or death occurred. The vehicle was purchased new on November 5, 2024 and is titled to my spouse; I am reporting as spouse, operator, and case coordinator. Performance Ford in West Covina has had three repair visits for this concern. Visit 1, July 29-August 10, 2026, in at 34,296 miles, repair order 240919: dealer found IPMA camera diagnostic codes B1385:68, B1385:82, and B1578:89, cleaned the camera area, and updated IPMA software under warranty. Visit 2, September 28-October 8, 2026, in at 37,701 miles, invoice 241715: the same IPMA codes appeared among many diagnostic codes, with service-required, brake-assist, and adaptive-cruise faults, and a "Stop Safely Now" fault occurred during the dealer's own test drive; the dealer replaced a frunk/hood latch and charged $841.01, but the warning returned on October 11, three days after pickup. Visit 3 opened October 12, 2026 at 37,911 miles, repair order 241919, and the vehicle remains with the dealer with no diagnosis as of October 19, 2026. Ford corporate case CXH-09594809-Y6H5M7. I am concerned this safety system can become unavailable repeatedly without a durable repair.

Filed Oct 2, 2026 · Driver assistance · MI

The Pre-Collision Assist becomes suddenly unavailable when driving over uneven surfaces, including bumps and rumble strips. When the service center of my local ford dealer investigated this code, they discovered it is a software issue, and the only way to remedy the problem is to perform 5 software updates and an alignment: The updates are on: IPMA, PSCM, CCM, CMR, PDW. IPMA alignment. There are no other solutions to correct the issue to prevent the safety feature from failing. The impact of this failure is an increased chance of a collision due to sudden loss of front collision detection.

Filed Oct 2, 2026 · Driver assistance · MI

This is linked to tracking case 11768528. I wanted to provide the tsb: 23-2040. The fault causes the pre-collision assist to become disabled.

Filed Sep 22, 2026 · Driver assistance, Electrical · CA

On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault – Service Required" error message, in addition to a "Pre-Collision Assist Not Available" error message, also followed by an error message indicating that lane centering is also no longer functioning. All of this occurs after the vehicle travels over a harsh imperfection/bump in the road pavement, or in my case, every time I drive over railroad track crossings. I have seen so many reports of owners receiving this exact same issue, and everyone says the same thing: when this issue begins to occur, the vehicle will disable all of these safety features for about 30 seconds or less, and then all of the systems will reactivate like normal. Many owners state that eventually these errors become permanent, which causes all of these safety systems in the vehicle to become PERMANENTLY disabled, until the vehicle is brought into a dealership service center. If the vehicle is still within the 3-year/36,000 mi factory warranty, Ford will replace the coaxial cable running to the camera at no charge to the vehicle owner. However, as many owners have stated, if their vehicle is beyond the factory warranty, the vehicle owner usually is forced to pay for the repair out of pocket, which seems to range anywhere between $1,000 and $4,000. The reason I am reporting this matter is because I believe this is a major safety concern. When the front camera fault appears on the driver's display, the vehicle automatically disables many of the safety systems, including the ability for the vehicle to avoid a collision by bringing the vehicle to a stop. Because this is a major safety concern, I believe that NO Mustang Mach-E owner should be forced to pay for this repair out of pocket, and I believe that this should be a recall.

Filed Sep 17, 2026 · Driver assistance, Electrical · NV · crash

I had put the vehicle into One Pedal Drive mode for the first time on the morning of Aug 29th. Vehicle operated as it should for first few places I drove to and stopped, but then I approached a red light, removed foot slowly from accelerator and vehicle came to a full stop as it should. Approximately 2-5 seconds later, without warning or even the collision avoidance system activating, my vehicle suddenly accelerated into the rear of the stopped truck in front of me. Fortunately no serious injuries but someone could have been killed. My foot was NOT on the accelerator at the time - it was hovering over it while waiting for the light to change to green. My vehicle was taken to Ford for evaluation, but they claim it has to be repaired before they can diagnose/confirm the issue. I am the original owner with no previous accidents or incidents.

Filed Jul 16, 2026 · Electrical, Transmission · 40,000 miles · TX

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, the vehicle became inoperable and the vehicle stalled, and the gear shifter was inoperable. The contact exited the vehicle and was unable to re-enter the vehicle because the doors were locked and failed to unlock. The messages "Service Now" and "Battery Management" were displayed on the instrument panel. The pre-collision sensor warning light and several other unknown warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to the residence, and the batteries were replaced. The contact researched the issue and became aware of an unknown recall; however, the VIN was not included. The vehicle was taken to a dealer, where it was determined that the battery management system needed to be reset. The vehicle was repaired, and the dealer advised the contact to drive the vehicle for 30-40 miles. However, after approximately 3 miles, the message "Stop Now" was displayed on the instrument panel, and the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Filed May 7, 2026 · Driver assistance, Electrical · AZ

The car gives two messages, "Front Camera Fault Service Required" and "Pre-Collision assist not available." The cruise control does not work, however, the front camera does work. I had the vehicle scan done at the Ford dealer and was told it needs a 7 hour software update, after which it may need cables replaced. I do not understand how software goes bad. I do understand something may have happened to cables but that would not be checked until they had charged me $ 1,400 for a software update. This is a safety issue and, from what I read on the Mach E forum, is not where near unique to my vehicle.

Filed Apr 29, 2026 · Acceleration, Driver assistance · CA

Vehicle: 2021 Ford Mustang Mach-E Component: Image Processing Module A (IPMA) / Front Camera / Forward Collision Avoidance System The IPMA and front camera system have failed, disabling Pre-Collision Assist, AEB, forward collision warning, and adaptive cruise control while driving. The vehicle is available for inspection upon request. Warning messages "Front Camera Fault Service Required" and "Pre-Collision Assist Not Available" first appeared August 24, 2022 and have recurred consistently over nearly four years. No accident, physical damage, or obstruction was present at any occurrence. This failure puts safety at risk by silently disabling AEB and forward collision warning during normal driving — systems a driver may depend on in an emergency braking situation with no advance notice they are unavailable. The problem was confirmed by a Ford dealership in February 2026. Their repair order documents: "RAN IPMA SELF TEST AND FOUND DTC SET U3000-49... HARDWARE TEST FAILED... FOUND TSB RELATED REC REPLACE MODULE." The dealer contacted Ford, who authorized 50% off the module replacement only, characterizing it as a "loyal customer discount" rather than a warranty or goodwill repair. I declined to pay for the fix. the federal safety agency Campaign 11028164 (superseding TSB 25-2156) covers this exact failure. Ford's own TSB acknowledges the defect and the dealer confirmed it applies to my vehicle, yet owners are being quoted up to $8,000 for a known safety system failure. I'm requesting the federal safety agency investigate whether this warrants a recall. First occurrence: August 24, 2022 (mileage not recorded) Service visit: February 17-18, 2026 at 80,029 miles Current mileage: 83,988 Attachments: photos of both fault messages, dealer invoice

Filed Mar 30, 2026 · Driver assistance · MA

The front camera has failed and it is available for inspection upon request. The safety of myself and everyone in my car is at risk when the pre-collision assist is not available due to this components failure. Yes, it is a daily occurrence and the camera never stays on for long. A fix was attempted once by a dealer. The component has not been inspected by either of those parties. Only the dealer whom the car was purchased from. Yes, warning messages pop up every time in the car and in the phone app about the issue. They first appeared before car purchase when the dealer fixed it in early February. Then it resumed again in late February/March.