2002 Ford Mustang: seat belt won't latch or retract

9 of the 118 complaints about the 2002 Ford Mustang describe seat belt won't latch or retract.

owner complaints: 9
of this car's complaints: 8%
typical mileage: 62,000
recalls: 0

Is there a fix? 2 service bulletins cover this area of the car. See below

Seat belt won't latch or retract by model year

2024
2
2019
1
2017
2
2016
1
2015
6
2014
2
2013
2
2011
2
2010
2
2008
1
2007
6
2006
3
2005
2
2004
1
2003
8
2002
9
2001
8
2000
18
1999
6
1998
7
1997
4
1996
7
1995
3
1994
8
1993
1
1991
1
1990
2

What owners say

Filed Nov 14, 2014 · Airbags, Brakes · 146,000 miles · OR · crash · 2 injuries

There was a vehicle in front of me. Both vehicles were traveling at the same speed. The car in front of me anchored the brakes. I was 3 car length behind. Th ABS failed and did not allow the brakes to resume. We hit the back end of the car in front at 35mph. The passenger seatbelt broke ending my fiance head into the windshield. The airbags did not deploy car was totaled and the toyota did not have a scratch: myself and my girl are both injured. I purchased this car 5/14. I believe there may not be airbags and I also think this car escaped having to have a salvage title. We are upset to say the least. As it is one thing but to put a consumers life at risk is another. This is the second car from this dealer since march 2014 that we had been given a death trap.

Filed Jul 18, 2013 · Seat belts · OR

The passenger seat belt does not come out or retract. It stuck in a half way out position. It cannot be used. It has been replace twice only to go back the exact same way and is not safe to use. The cost is over $400.00 to fix if you find the part.

Filed Mar 31, 2013 · Seat belts · 82,700 miles · CA

Passenger side seat belt has always been slow to retract. Now it will not release at all. Dealer refuses to fix or replace as a defect. Will charge over $500 to fix. The vehicle has never been in an accident, has been taken care of, and has not been abused as the car has less than 83k miles. I thought seat belts were guaranteed for the life a vehicle!

Filed Jun 7, 2012 · Seat belts · 50,000 miles · NC

Tl* the contact owns a 2002 ford mustang. The contact stated that the passenger side seat belt retractor was jammed. The seat belt would not move and the contact felt that it was a safety issue that the manufacturer should repair. The vehicle was not repaired. The dealer was not notified. The manufacturer was notified and stated that there were no known similar failures. The failure mileage was 50,000.

Filed Sep 11, 2011 · Seat belts · CA

Rear passenger seatbelt does not retract; unusable.

Filed Feb 23, 2010 · Seat belts · 62,000 miles · VA

Tl*the contact owns a 2002 ford mustang. He stated that since the date of purchased he noticed that the seat belt retractors were defective. He has not taken the vehicle to the dealer. He will not have the failure repaired, he will sell or trade in the vehicle. The failure mileage was 62,000 and the current mileage was 7400. Updated 5/17/2010 * cn updated 06/17/10

Filed Oct 26, 2004 · Seat belts · 35,000 miles · MI

Driver's side seat belt retractor failed. The part had been repaired. However, it continued to fail.

Filed Feb 23, 2004 · Airbags, Seat belts · 27,000 miles · CA · crash · 1 injury

While driving north at 45 MPH a vehicle traveling south hit consumer's vehicle head on. Front air bags did not deploy, and driver's seat belt did not lock. Driver's head hit the steering wheel. Driver was transported to the emergency room for treatment of neck pain and injuries to the legs.

Filed Jun 24, 2002 · Seat belts · CA

Driver side seat belt is very sensitive, it will retract when vehicle hits the slightest bump in the road. Driver has to unhook seat belt for seat belt not to retract. *ak