2015 Ford Mustang: seat belt won't latch or retract

Filed Jun 4, 2026 · Seat belts · AR

The driver-side seat belt retractor on my 2015 Ford Mustang GT Premium has failed. The seat belt retracts back into the retractor housing when released; however, it does not lock when pulled sharply and continues to extend freely. I confirmed this by repeatedly performing a rapid pull test while seated in the vehicle. The failure affects the seat belt restraint system because the belt does not appear to engage its locking mechanism. This could increase the risk of injury in a crash because the seat belt may not properly restrain the occupant during sudden deceleration or impact. The issue was inspected and confirmed by a Ford dealership service department. The dealer diagnosed the driver-side seat belt retractor as failed and recommended replacement of the retractor assembly. The dealer provided an estimated repair cost of approximately $550 plus tax. The vehicle was inspected by Smith Ford in Conway, Arkansas. The vehicle was also inspected for a separate seat belt recall, and the recall inspection passed. The dealer advised that the failed retractor was not related to the recall and would require customer-paid repair. There were no warning lights, messages, or airbag system warnings present when the failure was discovered. The primary symptom was that the seat belt would retract normally but would not lock during a rapid pull test. The exact date the failure first occurred is unknown, but the condition was identified during normal vehicle operation and later confirmed by the dealership.

Filed Sep 23, 2022 · Seat belts · 97,000 miles · AL

The contact's daughter owns a 2015 Ford Mustang. The contact stated that while his daughter was driving at an unknown speed, her seatbelt was unlatched independently. The contact stated that his daughter continuously attempted to fasten the seat belt however, the seat belt locked up and she was no longer able to fasten and latch it securely. The contact stated that he attempted to fasten the seat belt himself and was successful after various attempts; however, the failure reoccurred. The vehicle was taken to an independent mechanic who informed the contact that the driver’s side seat belt mechanism needed to be replaced. The local dealer was made aware of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty and that the repair would be at his expense. The approximate failure mileage was 97,000.

Filed Feb 13, 2020 · Airbags · 106,000 miles · AL · crash · 1 injury

Tl* the contact owned a 2015 ford mustang. The contact stated that the air bags did not deploy during a crash. During the crash the driver sustained injuries to the upper torso. The cause of the failure was not determined. The contact stated that while driving approximately 5 MPH driver lost control of the vehicle and crashed into a cement utility pool. During the crash the front end of the vehicle was severely damaged but the air bags did not deploy. The message "air bags deployed" had displayed in the instrument panel. The driver sustained injuries to the upper torso and was transported to the hospital by ambulance. The vehicle was towed away and deemed a total loss. No police report was filed. The cause of the failure was not determined by a dealer or independent mechanic. The contact mentioned that the seat belt failed also failed to retract at the time of impact. The contact stated that she requested the insurance company to investigate the failure of the air bags however, the advised her to contact the manufacturer as the air bags failure were already under investigation. The manufacturer was notified of the failure. The failure mileage was 106,000.

Filed Feb 16, 2019 · Seat belts, Seats · 15 miles · OK · crash

I was impacted by a truck from back. I'm the driver my seat and seatbelt didnt work. I was pushed towards front steering wheel and slammed to the back. My back rest was in my back seat. My seat belt never locked. I couldn't reach any peddle after impact

Filed Apr 10, 2018 · Airbags, Seat belts · 50,000 miles · AL · crash · 1 injury

Tl* the contact owned a 2015 ford mustang. While driving 45 MPH, the vehicle hydroplaned and crashed into a mile marker sign. The air bags failed to deploy and the seat belt failed to restrain the driver correctly. There were no warning indicators illuminated. The contact sustained neck and back injuries, which required medical attention. A police report was filed. The vehicle was towed to a salvage yard and deemed destroyed. The manufacturer was notified. The dealer was not contacted. The failure mileage was 50,000.

Filed Jan 30, 2017 · Airbags, Body · 27,223 miles · CA · crash · 5 injuries

2015 mustang 2.3 liter. Purchased brand new from fairfield ford in california. Mustang rear ended 2014 prius at highway speed. Severe accident. Steering wheel airbag failed to inflate in mustang. Lower airbag in driver footwell inflated only. Driver seatbelt retractor is not locked potentially should be immobilized. Driver of mustang suffered 2 broken ribs, 2 cracked ribs, and a cracked sternum. Her face also struck the steering wheel and caused her to become unconscious for a little while . Both vehicles towed from scene, mustang driver did not realize her injuries and went to the hospital the following day. Complaints of chest pain, which is when x-rays were taken and the bodily injuries were determined.