My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.
2015 Ford Mustang: doors won't lock, open or latch
18 of the 439 complaints about the 2015 Ford Mustang describe doors won't lock, open or latch.
- owner complaints
- 18
- of this car's complaints
- 4%
- typical mileage
- 50,000
- recalls
- 2
Doors won't lock, open or latch by model year
What owners say
The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in the federal safety agency Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.
Door lock not secure. It has happened a few times, usually on the highway, where the passenger side door has opened slightly while driving, causing the opened door light to come on. The door is visibly cracked opened, but it is still locked.
DOOR LATCHES Manufacturer Recall Number: 20S30. the federal safety agency Recall Number: 20V331. & REAR VIEW CAMERA Manufacturer Recall Number: 22S06. the federal safety agency Recall Number: 22V082.
Having difficulties to get our vehicle repaired by Ford Motor Company. Two out of three Safety Recalls for our car have not been solved. Attempts for arranging services have been made through online scheduling at our local dealership, as well as through contacting them by phone at different times, but still no final solution is been granted. First, DOOR LATCHES: Manufacturer Recall Number 20S3 & the federal safety agency Recall Number 20V331. And second, REAR VIEW CAMERA: Ford Recall Number 22S06 & the federal safety agency Recall Number 22V082.
While driving my 2015 Ford Mustang 70 mph, my passenger side door opened. I had to reach across to pull it closed and nearly lost control of my vehicle. If I had lost control of my vehicle, other motorists would have been harmed. This has happened multiple times since owning the vehicle. I took it to Ford to get it looked at & found out there were 3 safety recalls; 20S30, 15S16, & 16S30. These recalls were supposed to inspect and fix a defective door latch. If it isn’t fixed, there is potential for the door to unlatch while driving, increasing the risk of injury. This recall affected 2.15 million Ford vehicles. These include the 15 Ford Mustang, 2013-2015 Ford C Max, 2013-2015 FordEscape, 2012-2015 Ford Focus, 2015 Lincoln MKC, & 2014-2016 Ford Transit Connect I spoke with the Ford Service center in Clearwater, FL on June 9th, 2022. They inspected the door latch and stated that it needed to be changed. This defective latch should have been fixed in the previous recall. They only checked the part number. If it wasn’t a certain part number, they marked it as passing and potentially putting thousands or even millions of unsafe vehicles back on the road. My vehicle has a defective door latch and should have been replaced! Ford basically lied to the federal safety agency and put millions of drivers at risk on the roads. I contacted Ford Customer Support and asked them to rectify this since it was missed they basically rushed me off the phone and told me to fix it on my own. I’m appalled that Ford would show such a lack of concern for millions of motorists. I sincerely hope the federal safety agency can do something about this
Back in 2019 I took my car to Legacy Ford in McDonough Georgia to get the recall issue for my door fixed. Someone told my husband that it was fixed. I'm riding in my jobs parking lot and the door fly's open. The door will not close. When I called Legacy the guy was not concerned and told me that the recall issue was not fixed. He told me that I could bring my car in on Monday. I have to work and need the issue resolved. I will be contacting an attorney on this.
Door latches become undone as I drive causing the doors to open. This happens often and happened when I first bought the vehicle in 2017
The contact owns a 2015 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger’s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.
Was in the passenger seat and noticed the door was not closed while we were driving. We had to stop and keep opening up the door to slam it close again to make sure the door latch was secure and was properly shut.
Door latch failure at 68k miles,this condition causes the passenger door to unlatch while driving.
I purchased my vehicle used in oct 2018 and was informed it had an open recall item for 16s30-door latch. Allegedly the recall item was closed for my vehicle in march 2018, however ford's system did not register the recall closure until jan 2019. In oct 2019 my passenger door began becoming unlatched while vehicle was in motion. The door became unlatched on 5 separate occasions in the time frame between 14 oct 2019 to 25 nov 2019. The first four instances I was traveling approximately 15 MPH on a highway, and the last instance I was traveling about 40 MPH on a county road. In all instances I could hear the door become unlatched, my dash indicator informed me the door was ajar, my dome light came on and my window would go up and down. In all instances I was able to pull over and essentially re-latch the door. I had the latch replaced on 25 nov 2019, which I had to pay for due to the recall replacement latch being out of warranty.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.
Recall number 16V643000 · Recall details
Questions about the 2015 Ford Mustang door locks
Is doors won't lock, open or latch a common problem on the 2015 Ford Mustang?
18 of 439 owner complaints about the 2015 Ford Mustang (4%) mention doors won't lock, open or latch. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Ford Mustang?
There are 2 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Mustang
Backup camera 45Check engine light 18Stalling 16Loss of power 15Won't shift 13Fire or smoke 12No deployment 10Engine failure 8Screen failure 8ABS 7Adaptive cruise 7Airbag light 7Grinding brakes 6Key fob 6Seat belt 6Brake failure 5Harsh shifting 5Power steering loss 5
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