2017 Ford Mustang: doors won't lock, open or latch

Filed Oct 7, 2026 · Body · FL

I have experienced a concerning issue twice while driving. On both occasions, I was traveling at approximately 72 mph with all doors closed and locked when the vehicle indicated that the passenger door was ajar. Although the door did not fully open, it appears that the latch may not have remained securely engaged. My concern is that if I have a passenger in the vehicle and this occurs again, it could create a serious safety risk. I would like to know what may be causing this issue and what can be done to correct it. Could this be related to a defective door latch, sensor, or another component?

Filed Jun 18, 2026 · Body · NC

While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.

Filed Jul 11, 2025 · Body · CA

While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.

Filed Oct 14, 2024 · AR

I am unable to unlock my driver's side door from the outside. I feel this is a safety concern, considering I am a single woman living in the city. The door will not open with the handle or the key fob. I have to walk around to the passenger side and reach through the vehicle to open the door. When trying to research the issue, I have seen several forums where others are having the same issue. My 2017 ford mustang has had several electrical issues that has not made it to the recall list. Such as the heating and cooling system, the back up camera, and the connectivity of the USB port and sync. I am need of assistance in getting the issue with my door fixed. I know that it isn't a safety issue such as a risk while driving, although, it is a safety issue for my safety well being.

Filed Feb 14, 2023 · Body, Locks · NJ

The passenger door opened while the vehicle was moving on the highway. This has happened twice in the last 2 months. The dash warning illuminated to let me know.

Filed May 16, 2022 · Locks · 45,000 miles · LA · 1 injury

The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.

Filed Apr 4, 2022 · Locks · FL

The passenger door latch failed when driving at higher speed (70 mph). While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied. The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch. This happened twice in the span of an hour. It has happened on three other occasions but was thought to be a one-off occurrence each time.

Filed Mar 22, 2022 · Locks · TX

Door latch. My car doors are opening while I’m driving on the highway.

Filed Sep 13, 2021 · Body · FL

The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed. Q:What component or system failed or malfunctioned, and is it available for inspection upon request? A: Door latching system. Yes it is available Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A:. No only the door opened message in the dashboard after the door unlatches.

Filed Nov 24, 2020 · Electrical · 30,000 miles · FL

All of a sudden, the driver side door latch doesn't close. Also, the window doesn't open.

Filed Jul 1, 2019 · Electrical · 32,000 miles · NC

At random times my drivers side window goes up and down about 1/2 inch. This happens when the car is in motion as well as when its parked. It happens when its running and when its not running. It happens with the keys in it and out of it. There's no rhyme or reason to it. Shortly after the window issue started I began having issues with the drivers side door locks. The doors lock on their own even with the keys in it. I also have issues trying to unlock the door. I have to try several times before it will actually unlock.