The contact owns a 2017 Ford Mustang. The contact stated while driving 70 MPH, the front passenger's side door unlatched unintendedly, and became ajar. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in the federal safety agency Campaign Number: 17V168000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 177,000.
2017 Ford Mustang locks problems
29 complaints (11% of all complaints for this car). Typical mileage when it fails: 60,000.
- owner complaints
- 29
- of this car's complaints
- 11%
- typical mileage
- 60,000
- crashes
- 0
- recalls
- 1
Which part fails
- Doors: latch22
- Trunk lid: lock1
At what mileage
Complaints by mileage at the time of the problem.
Ford Mustang locks problems in other years
Specific symptoms reported on the 2017 Ford Mustang locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Ford Mustang vehicles. The return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Risk
- If the door unlatches in a crash it can increase the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect the driver-side interior door handle and repair the return spring, as necessary, free of charge. The recall began April 14, 2017. Owners may contact Ford at 1‑866‑436‑7332. Ford's number for the recall is 17C04.
Recall number 17V168000 · Recall details
What 2017 Ford Mustang owners say
Most recent owner complaints, unedited.
The contact owns a 2017 Ford Mustang. The contact stated that on four occasions while driving at various speeds, the driver's door swung open unintendedly. Additionally, the contact stated that when the vehicle was shifted into reverse, there was a blue screen displayed. The contact stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was taken to an independent mechanic where the diagnosis was unknown, and the mechanic stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was not repaired. The contact believed that the vehicle failure was associated with the federal safety agency Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 140,000.
The contact owns a 2017 Ford Mustang. The contact stated that the passenger’s side door independently opened while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked the failure to the federal safety agency Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
The passenger door opened while the vehicle was moving on the highway. This has happened twice in the last 2 months. The dash warning illuminated to let me know.
My 2017 Mustang Convertible gave no warning to suddenly have no access to the trunk. The key fob doesn't open it. The inside button does not work. The seat doesn't fold down. There is no actual key hole to use. I am woman almost 70 years old. What if I have a flat tire? Everything I need for a flat tire is in the trunk. My first Aid kit is on the trunk. This is a serious problem and a poor design. I am still waiting for the dealer to fix the recall on the back up camera. I think both problems, the back up camera AND the trunk issue are in the same wiring harness. I sure hope I don't get a flat.
passenger side door pops open while driving at high speed after small bumps in the road. This has happened at least a dozen times. Is Ford waiting for a child to fall out of the car?? A google search turns up many complaints on the same issue
The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
The passenger door latch failed when driving at higher speed (70 mph). While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied. The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch. This happened twice in the span of an hour. It has happened on three other occasions but was thought to be a one-off occurrence each time.
Door would open while driving, warning lamp would then appear "door ajar". Happens to both passenger and drivers side. Has happened 48 times, since June 2020. It happens at different speeds, anything from 70 mph, to pulling into a parking stall (2 mph). Dealer looked at it, they said they consulted Ford, and there is nothing they could do. (Today, (4/1/22), it happened 3 times in 1 day, passenger side twice, and drivers side once) I fear for my safety and the safety of my passengers.
Questions about the 2017 Ford Mustang locks
Does the 2017 Ford Mustang have locks problems?
Owners have filed 29 complaints about the locks of the 2017 Ford Mustang, 11% of all its complaints.
At what mileage do 2017 Ford Mustang locks problems start?
The typical (median) mileage in owner complaints is 60,000 miles.
Was there a recall on the 2017 Ford Mustang locks?
Yes, 1 recall: 17V168000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Mustang have the most locks problems?
The Ford Mustang model years with the most locks complaints are 2017 (29 complaints), 2016 (27 complaints) and 2015 (21 complaints).
Other 2017 Ford Mustang problems
Driver assistance 67Body 41Electrical 34Engine 34Transmission 23Seat belts 16Steering 11Airbags 10Seats 7Visibility 7Brakes 6Fuel system 6Wheels 5Acceleration 4Suspension 3Tires 2Lights 1
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