The contact owns a 2015 Ford Mustang. The contact received the recall letter related to the federal safety agency Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2015 Ford Mustang: key fob or push-button start problems
6 of the 439 complaints about the 2015 Ford Mustang describe key fob or push-button start problems.
- owner complaints
- 6
- of this car's complaints
- 1%
- typical mileage
- 61,000
- recalls
- 0
Key fob or push-button start problems by model year
- 20201
- 20191
- 20174
- 20162
- 20156
- 20031
What owners say
The contact owns a 2015 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the federal safety agency Hotline to report the failure. The failure mileage was 118,000.
The contact's husband owns a 2015 Ford Mustang. The contact while reversing, the rearview camera image was distorted and black. The contact stated that the failure had increased, causing the rearview camera to become inoperable. Additionally, the contact stated that the tailgate had failed to open while using the key fob, while pressing the tailgate release switch inside the cabin and the release button on the decklid. The vehicle was taken to the dealer, where it was diagnosed that the decklid wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) because the VIN was not included. The failure mileage was approximately 42,000.
The trunk opens while driving. It opens without warning and not every time. Also the trunk may or may not open when using the key fob, button inside or outside.
Unable to open trunk in 2015 mustang convertible. The key fob, dash release button and outside release button will not open trunk. Also found out back up camera is out too. I just found on internet tonite , this is a known problem due to poor design of wire harness in trunk lid. This is a safety issue since you cannot get in trunk and no operable camera . Please see following: inoperative park aid camera, luggage compartment lamp, decklid release and/or poor satellite radio reception ' 2015-2017 ford mustang oemdtc may 5, 2016 diagnostic tips ssm 47306 ' 2015-2017 mustang ' inoperative park aid camera, luggage compartment lamp, decklid release and/or poor satellite radio reception some 2015-2017 mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, deck lid release and/or poor satellite radio reception. Check the 14a005 wire harness at the right deck lid hinge for damage between the package tray harness retaining clip and the deck lid harness retainer clip.
Car fails to start on repeated occasions. Car information indicates battery voltage is at a 14.3 on many occasions but car will not start. Lights come on as well as interior items like radio and information window. On one occasion car shut off while in traffic, and took a few minutes to get to restart. When push button start is pushed car acts like it wants to crank but does not. When this happens I have to get a jump to get the car started. I have taken it to ford dealership for diagnostics only for them to tell me nothing is wrong, but this has happened close to 10x times now with no remedy. When it does not start is has been either stationary or in motion whether at home , work or city streets.
Service bulletins that may apply
- Customer Satisfaction Program 25N15
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain...
- Certain 2014
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Certain 2014
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Ford Mustang key fob
Is key fob or push-button start problems a common problem on the 2015 Ford Mustang?
6 of 439 owner complaints about the 2015 Ford Mustang (1%) mention key fob or push-button start problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Ford Mustang?
There are 0 recalls and 24 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Mustang
Backup camera 45Check engine light 18Door locks 18Stalling 16Loss of power 15Won't shift 13Fire or smoke 12No deployment 10Engine failure 8Screen failure 8ABS 7Adaptive cruise 7Airbag light 7Grinding brakes 6Seat belt 6Brake failure 5Harsh shifting 5Power steering loss 5
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