The contact owns a 2015 Ford Mustang. The contact received the recall letter related to the federal safety agency Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ford Mustang key fob problems
15 of the 8,915 owner complaints about the Ford Mustang describe key fob or push-button start problems, most of them for the 2015 model year.
- owner complaints
- 15
- worst model year
- 2015
- typical mileage
- 61,000
By model year
- 20201
- 20191
- 20174
- 20162
- 20156
- 20031
Often reported together
Backup camera 6Won't start 2Door locks 2Screen failure 1Fire or smoke 1Battery drain 1
What owners say
The contact owns a 2019 Ford Mustang. The contact stated that while driving approximately 85 MPH, the passenger’s side door ajar warning light illuminated, and the contact heard an audible chime. The contact stopped the vehicle and pushed on the door from inside the vehicle, and the door opened without using the door handle. The contact stated that failure had occurred three times. The contact became aware that the failure occurred after driving over a bump or pothole in the road. The contact stated that the power door locks were functioning with the key fob and while using the interior door lock button. The vehicle was taken to a local dealer, and the contact was informed that there was no recall or TSB related to the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,000.
The contact owns a 2015 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the federal safety agency Hotline to report the failure. The failure mileage was 118,000.
The brake sensor position pad sensor deteriorated. Causing the system to read that the brakes were being applied. This makes the Brake lights staying on even when the key is turned off. This is safety since with the lights always being it there is no way for others to know when you are actually stopping. And it also makes the car be able to be started by accident. Even with no key fob. It also causes the lights being on and the ignition to be ready start to drain the battery. Ford used inferior material for the stop pad. It is a hard plastic piece instead o being either metal or rubber. There is a lot of info on mustang form sights about this happening around the 8 year mark.
I am unable to unlock my driver's side door from the outside. I feel this is a safety concern, considering I am a single woman living in the city. The door will not open with the handle or the key fob. I have to walk around to the passenger side and reach through the vehicle to open the door. When trying to research the issue, I have seen several forums where others are having the same issue. My 2017 ford mustang has had several electrical issues that has not made it to the recall list. Such as the heating and cooling system, the back up camera, and the connectivity of the USB port and sync. I am need of assistance in getting the issue with my door fixed. I know that it isn't a safety issue such as a risk while driving, although, it is a safety issue for my safety well being.
A 2020 Ford Mustang eco boost premium 2.3L L4 DOHC 16 valve 6-speed manual with push button start convertible top burst into flames on [XXX] at about [XXX]. The entire car and the black box were consumed by flames that spread to my carport, shed and mobile home. From what I read; it might have been designed for a road racing car. I am [XXX] , and requested a small car from Enterprise and this is the only car they had for me. Zero to 60 mph: 4.9–5.7 sec Zero to 100 mph: 13.5–15.5 sec Standing ¼-mile: 13.4–14.3 sec Top speed: 145–155 mph. Why would they have put [XXX] in this car? I drove it as cautiously as I drive my 2011 Taurus. I did nothing to cause this fire. I have reached out to FMC and Enterprise and have finally come to terms that I have to ask for charity to get the home livable. We run a gas generator for one air conditioner, small frig and well pump for water. The roof leaks, the firefighters puled every outlet in the rooms near where the fire entered my home. The electric meter was pulled off my pole as is standard procedure in my county. Now I am begging for a new roof and a new 200 amp box and all new wiring so the county will allow the electric to be connected again. FMC did not design this car well. It caused a disaster for me and my family. I cannot afford a new home, I just want to get this one livable. Entreprises had RIMKUS do a complete investigation which revealed nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's husband owns a 2015 Ford Mustang. The contact while reversing, the rearview camera image was distorted and black. The contact stated that the failure had increased, causing the rearview camera to become inoperable. Additionally, the contact stated that the tailgate had failed to open while using the key fob, while pressing the tailgate release switch inside the cabin and the release button on the decklid. The vehicle was taken to the dealer, where it was diagnosed that the decklid wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) because the VIN was not included. The failure mileage was approximately 42,000.
Date of incident....sometime over night 1/27/24. Vehicle FIRE I believe started in electrical components. Happened overnight while PARKED in front of home in parking lot Melted left side of dash (all odometer area) and center console where AC controls and radio are. Shattered front windshield which was black with soot, as well as the plastic frame around front area of convertible top. Fire has somehow extinguished itself. Whole interior car full of soot. I had actually used my key FOB to enter my car at which time I noticed what had happened & all the damage. I immediately disconnected my battery. The engine did not look damaged. The fire seemed to have stayed behind firewall. My insurance company TOTALED my car out due to the fact of it being an ELECTRICAL CAUSE TO FIRE & even if it could've been repaired, was told parts (dash, odometer area which was COMPLETELY melted) were obsolete. Regardless, the car now has posed a serious DANGER. I have photos & totaled decision by insurance company information, but have been unable to upload on your site. I believe you should REALLY SEE THE PICTURES. After incident, I searched to see if there had been any recalls. I found a couple incidents of this happening to others with their 2003 MUSTANGS & am wondering why this had never been investigated. If I had known about a problem of electrical fires, this car would NOT have been purchased in 2017. I don't understand why this problem wasn't researched. It could've been so much worse as I had a FULL TANK OF GAS.
The contact owns a 2017 Ford Mustang. The contact stated while attempting to unlock the vehicle using the key fob, the vehicle failed to unlock. The contact had a locksmith examine the vehicle, and the battery was replaced; however, the failure recurred. On another occasion while driving 30 MPH, the back prevention camera display illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 122,479.
The contact owns a 2017 Ford Mustang. The contact stated that the trunk failed to open while pressing the unlock button on the rear door, the unlock button inside the vehicle, and the unlock button on the key fob. There was no warning light illuminated. The contact stated that there were groceries in the trunk, and he was unable to retrieve the groceries due to the failure. Additionally, the contact stated that the rearview camera was displaying a blank image intermittently while reversing. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to the federal safety agency Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 11,900.
Related recalls
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2024-2026 Mustang vehicles. The engine compartment wiring harness ground connections may fracture and result in a loss of drive power, or a loss of function in the windshield washing system, headlights, air conditioning, or engine cooling fan. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 108, "Lamps, Reflective Devices, and Associated Equipment," and 104, "Windshield Wiping and Washing Systems."
- Risk
- A loss of driver power increases the risk of a crash. In addition, a loss of headlight function or windshield washing system function can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the engine compartment wiring harness ground terminals, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 5, 2026. Additional letters will be sent once the remedy is available, anticipated in March 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C40. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on August 28, 2026.
Recall number 26V547000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles previously repaired incorrectly under recall number 19V076. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- A blank instrument cluster that fails to display critical safety information, such as vehicle speed or safety system warnings, increases the risk of a crash.
- Remedy
- Dealers will reprogram the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 13, 2026. Owners may contact customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C27. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on July 6, 2026.
Recall number 26V372000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang vehicles repaired incorrectly under recall number 23V727. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Risk
- Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 11, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C55. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 17, 2025.
Recall number 25V689000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling one 2024 Mustang vehicle that was repaired incorrectly under recall 24V802. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- Risk
- An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
- Remedy
- A dealer will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on September 12, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C35.
Recall number 25V516000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- Risk
- An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
- Remedy
- Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C35.
Recall number 24V802000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Risk
- Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C35.
Recall number 23V727000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
- Risk
- If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
- Remedy
- Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S21.
Recall number 20V263000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
- Remedy
- Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1‑866‑436‑7332. Ford's number for this recall is 19C03.
Recall number 19V076000 · Recall details
Electrical system: software
- What is wrong
- Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
- Risk
- Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
- Remedy
- Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C21.
Recall number 17V814000 · Recall details
Electrical system: ignition
- What is wrong
- The ignition switch could experience an internal short circuit.
- Risk
- This condition could cause overheating, smoke, and possibly fire in the steering column area of the vehicle.
- Remedy
- Dealers will replace the ignition switch.
Recall number 96V071000 · Recall details
Questions about the Ford Mustang key fob
Which Ford Mustang years have key fob or push-button start problems problems?
The model years with the most reports are 2015 (6 complaints), 2017 (4 complaints) and 2016 (2 complaints).
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