Mustang had front driver airbag inflator recall, took over a year to get this fixed, while being repaired, airbag light constant illuminated on dash panel, dealership ran diagnostic, indicated passenger seatbelt retractor and or sensor malfunction, within 2 days of picking up car received notice in mail of yet another airbag recall, passenger side inflator. Contacted ford customer service regarding the passenger seatbelt retractor airbag sensor and was told has nothing to do with current recall and nothing will be done with this issue.
2010 Ford Mustang airbags complaints
Page 5 of 7: complaints 101 to 130 of 179, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact stated that the air bag warning light illuminated. The vehicle was serviced per the federal safety agency campaign number: 15v319000 (air bags), but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning indicator remained illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 65,000.
Takata recall - I have received two recall notices from ford on my vehicle. My dealer tells me parts are not available.ford says parts are available, the dealer says they are not.
On july 2015, I received a recall notice from ford for the "front driver side air bag inflator housing". It told me that ford would send me a second notice when parts where available since this was supposedly a very wide spread problem. On june 2016, I receive this second notice stating that parts were ready and to "call my dealer without delay and request service". I did this immediately. I was told by parr ford that they didn't know where I got the letter from but parts were not available and that they would order them and call me when they came in. It is now august 2016 and according to them, they don't have the parts that they said they were ordering back in june. If ford was not going to provide their dealerships with the parts, then why would they have sent me a letter saying that parts were available. I believe this dealership is not willing to perform the recall notice and they are the only ford dealership in a 50 mile radius. Either that or ford motor company is sending out false information in their recall notices.
On may 25th, 2016 I was driving my 2010 ford mustang down vineville avenue when a car stopped in front of me and my car came crashing in to theirs, my front end of my vehicle went under the tail of their car, upon impact my airbags did not deploy. On that day I was getting another chance at life ,thankfully I had my seat belt on ,because I could have been easily another addition on the list of fatalities. I contacted ford about my air bags not deploying and they had me to take my vehicle to riverside ford in macon ga for testing on july 8th. After performing two test ford still couldn't figure out why my air bags didn't deploy . Ford finally did one more test and they concluded that the air bag sensors went under the vehicle and missed all of the impact of the accident.because of how the vehicle was made. I was beyond blessed to have not been severely injured but what if the next person isn't as lucky as I am . I am writing this vehicle complaint not only for my self but to hopefully save the life of someone else . The mother coming home form work , the young adult headed to graduation, he or she who have been deployed and on the way home to see his or her family any and everyone could be affected by this. I hope no I am begging that you look into this matter. There are over 400,million drivers lets keep them safe . Thank you for your time I will be sending all of my documents(police report , pictures and fords report) via mail. *tr updated 08/17/16*lj updated 09/18/2017
Can not get a local dealer to cooperate in the replacement. Vehicle was bought out of state and seems to be a issue as one dealer told me the air bag parts are for their customers. Another tells me I have to have it there by 7 am and can pick up when they call me. Says good chance it will be done in the same day. Also I live 20 miles away from dealership and have no means to return home.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received a recall notification for more than a year of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ..updated 09/13/16 *bf updated 10/18/16.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received a notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced any failure. Parts distribution disconnect. Updated 08/24/16.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/16/16*lj the consumer received word, the part is in stock. Updated 08/30/16.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags). The dealer stated that the parts were not available and would not become available until the end of the year. The manufacturer's recall notice indicated that the parts were available; however, the dealer stated otherwise. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Its been a year and no fix!
I received a letter a year ago about my airbag possibly inflating on its own, so a recall. Velde ford said they did not have the parts. Several times I tried to get the work done, no parts available. The letter said the parts where in, but velde ford in vero beach fl said they did not have them. I traded in my car. I got a letter on the new used car, same recall. Again the parts where never in stock. Finally, while talking with the service department, the guy said, "well, actually we don't like doing recalls, so we don't really don't do them. There is another dealer in melbourne". I guess I have to drive further to get the recall done. I have not called the other dealer yet. 15v‑319 recall
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer stated that they were waiting on the manufacturer of the air bags to provide the necessary parts. Vin tool confirms parts not available.
Takata:recall received letter that the airbags are dangerous in fact deadly. Have not received notification on replacing the airbags. Was advised when I called that it would be march or april at the latest. Concerned that if I should have an accident I will get injured or worse.
Takata recall, it has been 10 months now and the ford dealer keeps telling me that there is no parts available to fix my car, so I am driving around in an unsafe vehicle what is the sense of having a recall if you can't fix my vehicle what can I do about this? Please help
Takata recall. I've contacted ford and they have been unhelpful in getting my airbag replaced nor will they provide a rental car. I do not feel safe driving my car regardless of humidity factors. Please help me get my car airbag repaired. Thank you
Takada recall I received a letter of recall in july 2016. My car has been garaged since. There still is no response on when this repair will be made and frankly I'm sick of paying insurancel on an unsafe vehicle. Please tell me what ford's problem is as I can get no answers from them.
Takata recall received recall notice 15s21 in july 2015 asked to wait for second letter to inform that parts available and to contact dealer to schedule a repair have heard nothing as I am in florida (one of the high priority areas), I have regularly contacted my dealer for advice on progress with obtaining parts each time, including today, I am dismissed as no parts are available what should I do? My car is potentially unsafe, and, possibly, devalued prior to this recall being corrected I am assured of the highest levels of service and support by ford motor company, however, I am not in receipt of anything like that have other florida ford vehicles been repaired and I just one or one of many waiting for action?
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