I am reporting a safety hazard and a failure by Ford Motor Company to properly remedy the mandatory Takata Airbag Recall. Following the recall repair, a technician reassembly error left the airbag warning light permanently illuminated, meaning my Supplemental Restraint System (SRS) is completely disabled and will not deploy in a crash. I took the vehicle to Astro Ford in Mississippi for resolution. The Service Manager, Hunter Landry, attempted to reset the system three times and confirmed a permanent safety fault exists in the exact recall area. However, Ford’s proprietary dealership software is actively blocking the dealer from pulling the diagnostic codes or proceeding with the repair without a corporate override code. Ford Corporate customer service agents have repeatedly refused to route this request or issue the override code to the dealer, effectively blocking the repair of a failed federal safety recall component. The dealer requires a corporate email sent to [email protected] to authorize the diagnostic waiver and bypass the software block. Ford's corporate refusal forces me to drive an unsafe vehicle with no working airbags. Desired Resolution: I request that the federal safety agency compel Ford Motor Company to immediately issue the corporate diagnostic override code to Hunter Landry at Astro Ford so this defective federal safety recall can be properly diagnosed and repaired at no cost to me.
2014 Ford Mustang: airbag warning light
6 of the 359 complaints about the 2014 Ford Mustang describe airbag warning light.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 3
Airbag warning light by model year
What owners say
I randomly checked to see if any recalls were out regarding this vehicle. Upon checking I entered my vin # but was advised it was not part of the airbag recall. However my airbag light constantly comes on.
Tl* the contact owns a 2014 ford mustang. When the vehicle was started, the air bag warning indicator illuminated. In march of 2019, the vehicle was included in an unknown recall regarding the passenger air bag. Hutch ford (213 s mayo trail, paintsville, ky 41240, (606) 789-5303) stated that the contact would have to pay for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 115,000.
I purchased a car a month ago, right after I filled all paperwork out and was to take delivery the airbag light went off. They sent car to a ford dealer 2 weeks later and said the part needed is on backorder until 12/14. (I am making payments and insurance on car) they gave me a part number of dr3z1ha005hc and carmax is telling me now the ford dealer is giving them a hard time. I have searched this part thru ford and there isn't one. It's supposed to be a drivers seat airbag harness that has sensors on it. What am I supposed to do as a consumer? I want this car! I need this car! I'm paying for this car! Everyone is being unhelpful!
I purchased this 2014 mustang 11/15/2018, after doing the paperwork and before I took delivery the airbag light came on. I was told it's a sensor in drivers seat and would be a couple days. Then after that I was told it needed to go into a ford dealer to be fixed on 11/28/2018. On this date I was told that it needs a harness for the driver seat airbag and that no dealer has the part and ford hasn't manufactured any. After multiple calls I was able to get a rental, now I'm afraid that I'm not going to get my car that is registered and insured and I have been told thru a ford dealer known by my family that it's backordered until 3/4/2019. What am I supposed to do? I'm going to make payments on a car I own but can't drive and I'm worried the rental will get pulled from me when they find out how long it will take to fix my car. Big issue is there is not another mustang like it for sale anywhere!!
Tl* the contact owns a 2014 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact the air bag light illuminated. Vin tool confirms parts not available. Updated 1/20/16 ln updated 02/05/16*lj updated 02/16/16*jb
Service bulletins that may apply
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S05.
Recall number 21V081000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall 19S01.
Recall number 19V001000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V‑802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V‑802.
Recall number 15V319000 · Recall details
Questions about the 2014 Ford Mustang airbag light
Is airbag warning light a common problem on the 2014 Ford Mustang?
6 of 359 owner complaints about the 2014 Ford Mustang (2%) mention airbag warning light. The model year with the most reports is 1994.
Is there a recall or service bulletin for this on the 2014 Ford Mustang?
There are 3 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Mustang
Power steering loss 14No deployment 9Loss of power 8Check engine light 7Won't shift 6Grinding brakes 5
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