Tl* takata recall. The contact owns a 2014 ford mustang the contact received notification of the federal safety agency campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
2014 Ford Mustang airbags complaints
Page 2 of 9: complaints 11 to 40 of 245, newest first, as owners wrote them.
I have been trying for three months to get my local ford dealership (freedom ford of morgantown) to cooperate with me to get this safety recall done. It's apparent they would rather make money instead of fixing recalls. My vehicle does not see rain or snow.
Tl* the contact owned a 2014 ford mustang. The contact stated that while driving approximately 40 MPH, the driver lost control of the vehicle and crashed into a traffic sign. During the crash, the front driver seat airbag deployed but did not inflate. No injuries were reported. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failure was not determined. The failure mileage was 80,000.
Tl* the contact owns a 2014 ford mustang. When the vehicle was started, the air bag warning indicator illuminated. In march of 2019, the vehicle was included in an unknown recall regarding the passenger air bag. Hutch ford (213 s mayo trail, paintsville, ky 41240, (606) 789-5303) stated that the contact would have to pay for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 115,000.
Takara recall my daughter was driving on a city street and all of a sudden front and side driver side airbags deployed spontaneously and exploded causing her burns and lacerations. Also caused bruising and pain on her shoulder,pain in neck lowerback and ribcage area. This caused her to rear end another vehicle. The battery completely died after and needed to be jump started by tow company. They also couldn't get the trunk to open. I have a claim with ford and they did ask me at my cost to deliver car to dealership so they could retrieve the rcm but my insurance will not allow the vehicle to be removed. I did contact my product claim rep and now I am being completely ignored. This is a very dangerous defect that needs to be investigated. Thank you.
Tl* the contact owned a 2014 ford mustang. The contact stated his daughter was driving at 45 MPH, when another vehicle crashed into the entire driver side of the vehicle. As a result, the vehicle moved forward, causing a second vehicle to crash the front of the vehicle. The drivers side air bag delayed in deploying. The driver had already exited the vehicle when the air bag deployed. The drivers head hit the steering wheel and needed medical attention. In addition, the driver of the second vehicle requested medical attention. A police report was filed. The vehicle was not drivable and was towed to an impound lot. The contact called a local dealer (fairway ford located at 2323 laurens rd, greenville, sc 29607, (864) 242-5060) and was made aware of failure. The contact mentioned that the federal safety agency campaign number: 15v319000 (air bags) was completed 2 years ago at the same local dealer. The vehicle was not diagnosed or repaired as of yet. The vehicle was destroyed. The manufacturer had not been informed of failure. The failure mileage was 26,000. *bf
Tl* takata recall. The contact owns a 2014 ford mustang. The contact received notification of the federal safety agency campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (serramonte ford, 999 serramonte blvd, colma, ca 94014, (650)-288-1477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford mustang. The contact received notification of the federal safety agency campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Londonberry ford (33 nashua rd, londonderry, nh 03053, (603) 434-4141) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I have received numerous recall notices for this vehicle, but I haven't owned or leased this vehicle for 5 years. I called ford motor company to request that they redirect the recall notice to the current owner but they said they were unable to do so. Part of the excuse I was given was that ford doesn't send out the notices, they subcontract this to another entity. I don't know who the current owner is. I was the original lessee of the vehicle when I was an employee of ford motor company and this was part of the management lease vehicle program. All registration of the vehicle was handled by them, for this and all the other vehicles that I leased from them as part of this program. This vehicle was returned to ford at the end of the lease and they then dispositioned it, either through resale or other result. My complaint is that ford knowingly is not informing the correct owner/lessee of this vehicle of the current takata recalls. I regret that I have to file a complaint against ford motor company, as a former employee who respects the company and its products, but my intent is to ensure that the current owner of the vehicle is notified as soon as possible given the severity of the issue. Note: the card that I received with notice of this recall says "don't press your luck!"
Takata recall. Waiting several months for replacement parts
19s01 recall. I can not get my car repaired in a reasonable time.
Takata recall
Tl* the contact owns a 2014 ford mustang. The contact received notification of the federal safety agency campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gary yeomans ford lincoln (1420 n tomoka farms rd, daytona beach, fl 32124, (386) 310-2342) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall on drivers side air bag. Is my car affected? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a car a month ago, right after I filled all paperwork out and was to take delivery the airbag light went off. They sent car to a ford dealer 2 weeks later and said the part needed is on backorder until 12/14. (I am making payments and insurance on car) they gave me a part number of dr3z1ha005hc and carmax is telling me now the ford dealer is giving them a hard time. I have searched this part thru ford and there isn't one. It's supposed to be a drivers seat airbag harness that has sensors on it. What am I supposed to do as a consumer? I want this car! I need this car! I'm paying for this car! Everyone is being unhelpful!
I purchased this 2014 mustang 11/15/2018, after doing the paperwork and before I took delivery the airbag light came on. I was told it's a sensor in drivers seat and would be a couple days. Then after that I was told it needed to go into a ford dealer to be fixed on 11/28/2018. On this date I was told that it needs a harness for the driver seat airbag and that no dealer has the part and ford hasn't manufactured any. After multiple calls I was able to get a rental, now I'm afraid that I'm not going to get my car that is registered and insured and I have been told thru a ford dealer known by my family that it's backordered until 3/4/2019. What am I supposed to do? I'm going to make payments on a car I own but can't drive and I'm worried the rental will get pulled from me when they find out how long it will take to fix my car. Big issue is there is not another mustang like it for sale anywhere!!
"takata recall" I received notice of a recall regarding dangerous takata airbags july 2015. I called ford dealerships at least three times from july 2015 to 2016 asking if the airbags could be repaired or replaced at their dealership. Each time I called I was told parts were not available to do fix the problem. I received a letter in april 2017 (yet dated may 2016) regarding safety recall 15s21 stating the newly designed airbag module would be available in the fourth quarter of that year (2016) and that ford motor company would notify me when the airbag parts would be available.. I have not heard from ford motor company since that time,, I am very concerned about the dangerous airbags on my ford mustang. What recourse do I have regarding having the airbag problem resolved so I can drive my car with some assurance I( or my passengers) would not be killed or injured in the event airbags are deployed. Driving this vehicle knowing the danger is like driving with a bomb not knowing if or when I or my passengers might be killed.
Takata recall
Recall took over 4 months for part and had to drive 2hr each direction and 2 hr wait
Takata recall - we have received numerous letters, postcard and emails about the airbag recall and we have tried, unsuccessfully numerous times to set up a date and time for the airbag replacement with our dealership. I have called the dealership and spoke to several people telling the issues repeatedly to each person I spoke to. I was transferred to the service manager I was told whom did not answer and I left a very detailed message regarding the reason for my call, the specifics of the car and multiple ways to contact myself or my fiance. I have had to call several more times die to not receiving any return call from anyone at the dealership for over a month. I have looked to see if I could schedule and appointment online and they do not have that option available. Therefore I have had to take time away from other obligations to go to the dealership to complain to attempt to have this remedied. Initially they were receptive and now four days later they have reverted back to failing to return my phone calls. I have also been experiencing issues with corrosion on the battery and the battery wire cables since I purchased the car. Despite making the dealership aware of this they have failed to take any steps to even determine the issue. Additionally, my security system on my car was apparently bypassed by thieves and I have talked to the top boss of this dealership and he has informed me that the security system is in fact disabled and that without them running a diagnostics test on the car they cannot determine to what extent the security system is damaged, if it is reparable, or if there may be more significant damage to the computer / electrical system. My security system has been non-functional for a month at this point and I cannot get the dealership to simply return my call to remedy this.
Lack of response from the kistler ford dealership (5555 w. Central ave. Toledo, oh 43615) to remedy the takata air bag recall. For over a year I have been on a waiting list for parts availability to conduct the repair... In fact, my name was taken off the original waiting list for some reason; it was put back on the list a few months ago when I visited the dealership and inquired about the status of the parts/repair. It was only after I again visited the dealership earlier today that someone in their parts department acknowledged that parts were, in fact, available and that they would conduct my repair tomorrow, 7/17/2018. I also found it disturbing that with parts in inventory, I was told that my name was number seven on their waiting list... Apparently there are six people in front of me waiting for the same repair. I guess I should be grateful that I am being given preferential treatment and jumping ahead of the others who are also "waiting for parts" to conduct this repair. I also find it ironic that I have been receiving repeated face book notices from ford implying that I am being negligent in not getting this airbag repair done... I have replied to their e-mails explaining that the "ball is in their court" waiting for parts... Thought you might want to know about the apparent communication breakdown in the recall process between ford corporate and their dealers who appear not to be taking this issue very seriously.
I am complaining about the recall for my airbags in my ford mustang, we have been trying to get a hold of someone to schedule when we can get them replaced and fixed. We have left voicemails to have them call us back but have failed to do so. This has taken way to long for my air bags to be replaced than it should have.
Advanced track light kept coming on as well as traction control lights though car was fine then new years eve a driver caused me to have an accident and seconds before impact my brakes locked up, and steering wheel locked up. I then impacted and the front passenger and driver airbags did not deploy which could of killed me and my passenger as we were both severely hurt from slamming against the steering wheel and him the dashboard. This happened on a city street irving bolivard at a speed of 40mph. Currently the crash is being investigated by my insurance company my name is [xxx] and my number is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
" takata recall '
Takata recall, I received this recall notice march 2017 and called to set up an appointed to have this issue addressed and to date I haven't heard from the dealership. 10-26-2017. I have called the dealership three times and one said they had lost my information and I gave it to them again. I also called ford. I haven't heard anything since.
Takata recall I have called the local dealership to get the air bags replaced and they have put me off for over 2-years. They have stated parts have not been received for my auto and have added us to the list.
Tl* takata recall. The contact owns a 2014 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Andy mohr ford located at 2713 e main st, plainfield, in 46168, confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - in may 2015, my client received a the federal safety agency recall 15v319 for the airbag and brought her vehicle to a local ford dealership to comply with the recall notice. At that time, she was advised that the replacement airbag wasn't available and they did not have a time as to when it would be available. On august 22, 2016, my client was driving her 2014 ford mustang when she rear-ended a vehicle. Upon impact, the airbag deployed and caused painful lacerations, abrasions and burns related to the inflator's exploding metal fragments. My client took her vehicle to the local ford dealership for repairs and was told that the airbag was still not available and her vehicle could not be repaired. The local ford dealership did not offer her alternate vehicle transportation. She had to purchase another vehicle and continue paying on the mustang enduring 2 car payments and insurance. Her vehicle was repaired in march, 2017.
Takata recall - this 2014 mustang has approximately 22700 miles and has been subject to the takata airbag recall for approximately two years. Though ford has notified me that airbags are available, I cannot get a dealer (I've been to two) to install the airbag. Additionally, the car has an electrical fault in the engine management system that has been noted since the car had 5000 miles on it. Despite more than five trips to the dealer and more than 28 days in the shop, the car is still unrepaired. The ford engineer's latest speculation as to the cause is a software problem, which he acknowledged could affect all systems, including brakes, throttle control, lighting, and the airbags to name a few. Bbb's autoline arbitrator agreed that the car is unsafe to drive and ordered ford to repurchase the vehicle. However, ford did not do so within the allotted time due to frivolous document requests that delayed the process, and their refusal to inspect the car on site or pick the car up with a wrecker at a reasonable time. They insisted that I drive the car, which I now refuse to do so. There are other documents available, these are the primary documents related to the claim.
Takata recall- I was in a car accident in which another driver did an illegal uturn in front of me and I t-boned them. The bulk of the damage was on the passenger side. The drivers side airbag deployed with such intensity that it broke my arm and dislocated my elbow. I accumulated of $160k in medical bills that I ultimately had to reimburse my health insurance company because the other drivers insurance was minimal. I did not receive a recall notice until months after the accident. I live in the south where the humidity is great and according to the class action it caused them to deploy with great pressure. I contacted the class action people and they said my VIN was not included in the recall and it clearly is.
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