The trunk opens while driving. It opens without warning and not every time. Also the trunk may or may not open when using the key fob, button inside or outside.
2015 Ford Mustang locks complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
The contact owns a 2015 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger’s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.
Tl* the contact owns a 2015 ford mustang. The contact stated while driving 70 MPH, the door opened independently. The contact had the vehicle serviced under the federal safety agency campaign number: 20v331000 (latches/locks/linkages) a month prior to the failure. The contact stated no warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure and referred the contact to the federal safety agency to file a complaint. The failure mileage was approximately 97,000.
This car was in for the door opening unexpectedly recall and still flies open often while in motion!!
I purchased my vehicle used in oct 2018 and was informed it had an open recall item for 16s30-door latch. Allegedly the recall item was closed for my vehicle in march 2018, however ford's system did not register the recall closure until jan 2019. In oct 2019 my passenger door began becoming unlatched while vehicle was in motion. The door became unlatched on 5 separate occasions in the time frame between 14 oct 2019 to 25 nov 2019. The first four instances I was traveling approximately 15 MPH on a highway, and the last instance I was traveling about 40 MPH on a county road. In all instances I could hear the door become unlatched, my dash indicator informed me the door was ajar, my dome light came on and my window would go up and down. In all instances I was able to pull over and essentially re-latch the door. I had the latch replaced on 25 nov 2019, which I had to pay for due to the recall replacement latch being out of warranty.
Tl* the contact owns a 2015 ford mustang. While driving at an unknown speed, the front driver and passenger doors opened independently without warning. The failure recurred numerous times. The vehicle was taken to lamarque ford (located at 3101 williams blvd, kenner, la 70065, (800) 639-3673) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The contact was referred to the federal safety agency. The approximate failure mileage was 10,000.
Tl* the contact owns a 2015 ford mustang. While driving approximately 70 MPH, the driver approached heavy traffic, but the brakes did not slow down the vehicle. The driver used the emergency brake to slow the vehicle down. There were no warning indicators illuminated. The vehicle was taken to the dealer (fort mill ford in fort mill, sc, 803‑948‑8202) where it was diagnosed that the booster block needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The vehicle was later taken to an independent mechanic who diagnosed that there was a blown head gasket. The manufacturer was made aware of the failure and stated that there was no recall. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The failure mileage was approximately 66,000.
Tl* the contact owns a 2015 ford mustang. The contact received a recall notification for the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (independence ford in bloomsburg, pennsylvania) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 ford mustang. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair the contact was not experiencing a failure. Vin tool confirms parts not available. Updated 04/11/17 lj the consumer stated the vehicle was repaired. Updated 08/30/2017
Tl* the contact owns a 2015 ford mustang. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 ford mustang. While the vehicle was stationary, the locks on the vehicle malfunctioned and caused the doors to lock on their own. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 30,000.
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