2017 ford mustang. Consumer writes in regard to safety recall 22v‑082.
2017 Ford Mustang driver assistance complaints
Page 3 of 3: complaints 41 to 67 of 67, newest first, as owners wrote them.
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer, where it remained awaiting parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact stated that the back-up camera would intermittently display a blurry or distorted image while in use. The contact then received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact later received a notice that parts were available and took the vehicle to a local dealer for service. The contact then received a call from the dealer that the part used to repair the failure was defective and that she had to pay out of pocket for the repair. The manufacturer was notified of the failure and referred her to the federal safety agency. The vehicle was not repaired. The failure mileage was 28,000.
I had a recall repaired on my 2017 Ford Mustang at a Ford dealership, the recall repair had to do with the backup/rearview camera not working properly. After they repaired the wiring in the trunk compartment, the back up camera is still not working properly and becomes blank or distorted when putting the vehicle in reverse. I called the dealership to have it looked at and fixed because the federal safety agency website states that "Dealers will inspect and repair the decklid wiring harness AND/OR REPLACE THE REARVIEW CAMERA, as necessary, FREE OF CHARGE.". The dealership inspected my 2017 Mustang, again, and sent me a text message with a website link attached stating the cost for the repair and that I would need to pay for the repair totaling $316.59.
The contact owns a 2017 Ford Mustang. The contact stated that the dealer previously serviced the vehicle under the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred with the rearview camera displaying a distorted image. The vehicle was taken back to the dealer where it was diagnosed that the AIPM module needed to be replaced. The vehicle was then taken to J.C. Lewis Ford (9505 Abercorn St, Savannah, GA 31406) and the AIPM module was replaced. The manufacturer was made aware of the failure and confirmed that the failure was not related to the recall. The failure mileage was approximately 60,000.
2017 ford mustang. Consumer writes in regard to defective back camera. The consumer stated the rearview camera has not worked in 2 years and was repaired on oct 2022. It worked for 1 day and hasnt worked properly since that day.
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact that the vehicle experienced intermittent failure when the vehicle was shifted into reverse(R) with the back-up camera image being blank or distorted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 46,000. Parts distribution disconnect.
RECALL 22V082 for 2017 Ford Mustang. Unreliable backup camera (safety issue) and trunk wiring harness. Vehicle was at Camelback Ford, Phoenix, Arizona, on June 28, 2022, for the recall. Dealer ordered backup camera and trunk wiring harness. Neither the Dealer or Ford Corporate can tell me when the parts will be available or where the parts are coming from. Now the trunk will not open (part of the wiring harness recall). Getting the runaround from Ford!
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact stated that the rearview camera failed to operate as needed and a blank screen would appear while in the reverse(R) position. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer wants to reimbursed for the his garage door being damaged due to the backup camera not working.
The contact's husband owns a 2017 Ford Mustang. The contact stated that the trunk ajar warning light would appear on the instrument panel despite the trunk being closed. Due to the failure, the dynamic rear backup assist, which included the rear backup camera, had failed to operate as needed. The contact took the vehicle to Sesi Lincoln (3990 Jackson Rd, Ann Arbor, MI 48103) where they diagnosed the failure as a defective wiring harness. The dealer gave the contact the option of having the vehicle repaired out of pocket or to wait for Ford to place a recall on the vehicle. The contact decided to wait for the recall. The contact then received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) but was informed that the part to do the recall repair was unavailable. The contact notified the manufacturer about the failure and was referred to another dealer for assistance. The vehicle was taken to the dealer and the contact was informed that the wiring harness was severed due to rubbing against the sheet metal. The contact was then informed that the dealer would not submit a recall request to the manufacturer since the dealer knew that Ford would deny the request. The dealer offered to repair the vehicle out of pocket which the contact declined. The vehicle was not repaired. The failure mileage was approximately 40,000.
The contact owns a 2017 Ford Mustang. The contact stated that the Back Over Prevention camera malfunctioned and the image was black or had a blue screen. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact received recall notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 MPH, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument panel. The vehicle was not taken to be diagnosed; however, the local dealer was contacted and informed the contact that parts were not available to repair the vehicle. The manufacturer was notified of the failure. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The approximate failure mileage was 33,400.
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer and Jarrett-Gordon Ford Winter Haven Service (3015 Lake Alfred Rd, Winter Haven, FL 33881: (863) 294-8539) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact stated the Back Over Prevention camera was inoperable and the image was frozen on the screen while reversing. The contact stated that after shifting into drive(D) the camera turned off. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Mustang. The contact stated that while operating the vehicle the backup camera would intermittently malfunction and not display an image. The vehicle was taken to the local dealer who diagnosed that the backup camera was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously repaired under the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) however, only the wiring harness was replaced. The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 30,000.
The contact owns a 2017 Ford Mustang. The contact stated that the trunk latch would not open and the backup camera was inoperable. The vehicle was taken to an independent mechanic who related the failure to TSB 19-2273. The mechanic diagnosed that the luggage compartment lid release was too short. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The failure mileage was approximately 46,000.
Rear camera is not working. I keep getting a blue screen and then a message saying camera currently not available.
Rear view camera intermittently displays blank or distorted image.
Backup camera inoperable, screen goes blank or shows rainbow lines
The trunk electronics have failed, the trunk won't open and is stuck, the exterior light bar on the trunk won't work, the interior trunk light won't work, and finally the rear back-up camera won't function half the time and when it does it doesn't show the projected/predicted path or will be static and causes a safety concern for everyone in the car and near by.
The car veers from lane to lane , with out any notice to the driver. When you are driving at highway speeds, if you do not correct you would go off the road.I brought this problem to alan jay ford in sebring fl. They told me that ford said nothing is wrong with the car.ifeel this car is dangerous on the road.. To me as well as other motorists please help me. This happens at highway speeds.
This letter is to document a significant issue with our ford shelby gt350, VIN [xxx], model yr 2017, color: white/blue, current mileage: approximately 1600. In early march 2018 upon exiting a store parking onto and pulling onto yorba linda blvd the vehicle experienced a sudden power loss and engine stop. The vehicle would not restart as it rolled down the street. We managed to pull it to the curb. By cycling the ignition system the vehicle restarted on a fourth attempt. Each starter cycle was approximately 10-15 seconds. No warning lights were apparent pre or post the event. Approximately 1 week later, in mid-march 2018 the vehicle experienced the same power loss again while pulling away from a stop sign into an intersection, again in yorba linda, ca. The vehicle was pushed out of the intersection, the starter cycled, it cycled twice for approximately 15 seconds each period and on the third attempted restated. No warning lights were apparent pre or post the event. Most recently the vehicle experienced 2 dangerous events. The vehicle was going downhill on a 2 lane highway at approximately 60 MPH when all power was lost. On a downhill the vehicle coasted in gear with compression engine braking slowing the vehicle. The vehicle was pulled over into the pull out. The instrument panel was fully functional but no engine power, no warning lights other than a yellow square saying the accessories were powered. No warning lights, no problem indicator lights. The engine started immediately after reaching a full stop with a single press of the ignition button. Later the same day while attempting to get to a dealership the vehicle again lost power while beginning to accelerate. Speed was 64 MPH. The vehicle had no warning lights or other indicators illuminated. The vehicle was driven immediately to the nearest dealer. Ford has been notified. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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