2000 Ford Taurus: broken coil spring

Filed Feb 10, 2016 · Suspension · 62,197 miles · KS

I was driving my 2000 ford taurus down the highway at 70 MPH with my wife and small child, on our way to church, when the passenger side spring broke and nearly pulled our car into a guard rail and off a bridge. This happened sometime in 2004 and I can still remember the exact location on hwy 59. It's a day I doubt I ever forget. I remember the mechanic telling me a front spring should never fail. He said there were no current recalls, so I was stuck with the bill. I remember being furious with ford not only because my family nearly died, but because they wouldn't own up to something that should never happen. Here it is nearly 12 years later, and I found an invoice from 2008 for new struts and sway bars that cost me nearly $1,000. I can't help but think that bill was somehow related to what happened when my spring broke in 2004, but maybe not. Based on the number of complaints, I feel it is time for the recall to be expanded to include other ford owners, especially since we are all dealing with the same exact issue. I have submitted a complaint to ford 1‑800‑392‑3673 and I believe my next step with be the ftc 1‑877‑382‑4357. This is an obvious wrong that needs to be made right.

Filed Sep 26, 2015 · Brakes, Suspension · 140,023 miles · TX

Front end unacceptable! Then defroster didn't work in winter and I had to use my shirt sleeve to keep rubbing the windshield. I told AC collins ford dealership that something was wrong with the coil springs and brakes when I bought it. I also told them that the AC was leaking in car. I told them that the steering wheel would shake when I was braking. I can send over the emails if you like. Ac collins sold me this car with serious suspension problems. You may have all records of proof. Front suspension coil spring fracture defect investigation for the 2000 taurus investigation: #pe04044 opened: may 24 2004. Status: recall vehicle component: suspension:front:springs:coil springs*

Filed Jul 31, 2015 · Suspension · 137,237 miles · MA

Drivers side front coil spring broke and ruptured the tire. I bought the car in california and moved to new england 10 years ago, so it has been subjected to road salt. I called ford. The representative informed me that there was no recall on this vehicle. I read that there had been a recall on the 1999-2000 ford taurus for this precise problem. It is very possible I may have the same problem with the other coil springs while driving and not as in this occasion while the car was parked in my driveway. Ma 10/8 ....updated 11/13/15 *bf

Filed Sep 10, 2014 · Suspension · 100,000 miles · SD

Tl* the contact owns a 2000 ford taurus. The contact stated that while reversing, the front driver's side tire blew. The vehicle was towed to an independent mechanic, who diagnosed that the coil spring fractured. As a result, the independent mechanic replaced the coil spring and tire. The contact also stated that on a different occasion, the front passengers coil spring and tire had to be replaced. The manufacturer was notified of the failure. Theapproximate failure mileage was 100,000.

Filed Aug 21, 2014 · Suspension · 97,500 miles · WV

Coil springs for this year are defective! My driver's side front coil spring exploded and shot through the side wall of the tire while the car was sitting in the driveway! I have pictures if you would like to see them. I had been on the interstate the day before; thank god it didn't happen then! Ford towed the car in and replaced the tire and the front coil springs under their recall notice which had just come out. About a year later the rear springs broke; ford said it was not their problem. R u kidding me!!## I have never heard of coil springs failing except on baha racers or something just as abusive. This car was driven on paved roads and interstate! The coil springs are defective! The ford engineers & qc were penny wise and pound stupid. Go get them!

Filed Aug 1, 2014 · Suspension · 146,456 miles · WI

Tl* the contact owns a 2000 ford taurus. The contact stated that while driving at approximately 25 MPH, the front driver side coil spring became fractured and punctured the tire. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 146,456. Updated 9/2914

Filed Sep 16, 2013 · Suspension · 193,000 miles · IA

Tl* the contact owns a 2000 ford taurus. The contact stated that while driving approximately 70 MPH, the rear passenger's side tire became flat and the contact notice that the rear coil spring was fractured, causing the tire to become flat. The vehicle was taken to a dealer where it was diagnosed that the rear coil spring was fractured and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 193,000.

Filed Feb 19, 2013 · Suspension · 143,000 miles · VA

Tl* the contact owns a 2000 ford taurus. The contact stated that the front driver's side coil spring fractured while reversing from a residential driveway. The contact referenced the federal safety agency campaign id number: 04v332000 (suspension) and contacted the dealer, only to discover that the vehicle was excluded from the recall because a new title was issued for the vehicle. The contact repaired the vehicle himself and then contacted the manufacturer, who confirmed that the VIN was not included in the recall. No assistance was provided. The failure and the current mileages were 143,000.

Filed Oct 3, 2012 · Suspension · 142,000 miles · MN

Tl* the contact owns a 2000 ford taurus. The vehicle was taken to an independent mechanic for unrelated repairs when the mechanic advised the contact that there was a broken spring near the strut on the front driver's side. Additionally, the contact heard a rattling noise coming from the front end of the vehicle when driving at any speed. The vehicle was included and previously repaired under the federal safety agency campaign id number: 04v332000 (suspension:front:springs:coil springs). The manufacturer was made aware of the failure and declined any assistance because the repair was previously performed under the recall. The vehicle was not repaired. The approximate failure mileage was 142,000.

Filed Feb 7, 2012 · Suspension · 95,000 miles · OH

My coil spring broke, could have went into my tire. Only have 95000, miles say there's no warranty because its over the years, it should be miles not years.

Filed Jun 28, 2011 · Suspension · 113,000 miles · MN

Tl* the contact owns a 2000 ford taurus. The contact stated while driving at low speeds he heard a loud clanging noise. He then took the vehicle to an independent mechanic who advised him that the drivers side front coil spring had fractured. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileage was approximately 113,000.

Filed Jun 28, 2011 · Suspension · 92,933 miles · DE

Catastrophic failure of driver-side front spring during a turn on residential streets, causing temporary loss of control and near collision. Ejection of broken portion of spring caused no injuries nor damage to tire of vehicle in question; however, other vehicles passed over resulting debris and drove on, possibly suffering tire damage that was not immediately apparent. Evidently, ford has acknowledged a problem with these front coil springs, issuing a recall, but has failed to extend it to cover all failures. The incident described herein demonstrates that the condition is clearly a safety issue.