Tl*the contact owns a 2002 ford taurus. The contact attempted to drive his vehicle from a parking space into his driveway; however, he was unable to do so since the drivers side tire was flat. Upon further inspection, he found that the front coil spring was broken and punctured the front tire. The manufacturer would not assume liability for the failure. There were no recalls for his year, make and model. The contact was awaiting repairs at his expense. The current and failure mileages were under 151,525. Updated 4/7/2010 *cn updated 06/28/10
2002 Ford Taurus suspension complaints
Page 13 of 33: complaints 341 to 370 of 962, newest first, as owners wrote them.
On sunday morning I went to get a paper, I started to back the 2002 ford taurus out of my driveway, when I heard a loud noise from the front of the car. I thought it was from ice build up and the cold weather. While driving down the road I could hear some noise coming from the front drivers side. I went about two more blocks to the gas station to get the paper, as I pulled in the parking lot the drivers side front tire went flat. I changed the tire, to my surprise the whole inside of a new tire was torn thru all the way around. After further inspection to see what caused this, my coil spring was broke and the sharp edge of the spring tore the inside of the tire all the way around. I spun the sharp edges of the spring to the inside away from the spare tire so I could get it home and to the repair shop. Monday morning I drove the car to the repair shop to get it fixed, I was told by them that there might be a recall on the coil springs. I was flying out of state on vacation, when I returned they told me the recall only was on the 1999-2001 ford taurus. The shop changed the front coil springs, strut bearings and aligned the front end. I had to go to another shop to get another new tire and have it balanced. I called fords 1-800 number took my information, but was told no recall, you didn't bring it in to a ford dealer to be repaired, and its not under warranty. I could not get any answers to my questions, what would have happened if I was traveling 55mph and this happened?, and what changed in the coil springs from the 2001 taurus and the 2002 taurus springs.
Tl*the contact owns a 2002 ford taurus. The contact was driving 35 MPH on normal road conditions; there was a loud grinding noise outside of the vehicle. The driver stopped the vehicle in the middle of the road and the front passenger side tire exploded without warning. The vehicle was towed to an independent mechanic for inspection. The failure was contributed to a broken front coil spring. Currently, the vehicle is being repaired for the malfunction. The failure mileage was 91,000. The VIN was rejected from the system which will be updated upon receipt of the safety complaint form.
Tl*the contact owns a 2002 ford taurus. The vehicle was parked and a loud explosion came from the front end of the vehicle. The front driver side coil spring broke which caused the tire to explode. The vehicle has not been repaired at this time. The contact had concern of the safety risk involved. The failure and current mileages were 75,000. Updated 02/17/10. *lj updated 02/19/10
Tl*the contact owns a 2002 ford taurus. He stated that while driving approximately 5 MPH in reverse the driver side front coil spring broke and cut the tire. The vehicle is at his residence. The dealer was contacted and they stated that there were no recalls for his vehicle. The vehicle will be repaired at the owners expense. The failure and current mileages were 125390.
Tl*the contact 2002 ford taurus se. There was a loud noise outside of the vehicle when the contact started it. The driver inspected the vehicle and observed that the front driver side coil spring was broken which punctured the tire. The vehicle was towed to an independent mechanic for inspection. The vehicle is in the process of being repaired. The contact had concern of the potential safety hazard. The VIN was unavailable. The failure and current mileages were 105,000.
While backing out of a parking spot, I heard a pop and noticed the front end was leaning. When I looked out the door, I concluded it as a flat tire. Later the towing company stated it was due to the front driver's side spring breaking and puncturing the tire. The spring, mount, and strut all had to be replaced. Ford motor company was notified and stated that my vehicle was not on any recalls. (approx. Mileage 107,000) within the past 2 months, both rear springs broke as well.
Left front coil spring broke on my 2002 ford taurus sel abruptly while driving down a clear winter road resulting in both front coil springs needing to be replaced along with a sway bar link. So far no other damage to the tires, struts, vehicle, or occupants is apparent. I am being charged for the repairs, plus towing, and rental car while my car sits in the garage for 5 days over the weekend waiting for parts. I see there is a recall on taurus for coil springs up to the 2001 model year and that many other people indicate coil spring failure on model year 2002 and 2003 taurus. Why is the recall not extended to cover these model years?
Backed out of garage, front of car shook then left front end dropped. The tow truck driver retrieved a piece of the broken spring out of the tire, which was the cause of the puncture. This is the only occurrence under current ownership. To correct the problem, the car had to be towed to the garage where the left front spring and tire were replaced. In addition, the sway bar link was broken when the spring broke therefore this part also had to be replaced. The blessing here is that this defect occurred while backing out of my own garage rather than a highway--hence greatly decreasing my risk of personal injury.
My taurus experienced a strut coil spring failure which resulted in the cutting the inside wall of the right front tire. Both struts had to be replaced. If this had happened the highway it would have been extremely dangerous. I replaced one strut last year sametime and other this week.
Tl*the contact owns a 2002 ford taurus. The contact stated the front suspension on the passenger side has failed. The contact also stated that as she moved her vehicle into the driveway the suspension snapped and ripped the tires. The vehicle was towed to the dealer and contact was told that there were no related recalls or warranties. The failure mileage was 60,000.
In the summer of 2009 my 2002 ford taurus was taken to the shop for brake issues. While there, the car's back springs were found to be broken. To repair this problem new parts were required and subsequently bought and replaced in my car. Recently, in the past month my car started to have problems with the suspension again. When I took it in to the shop they told me that the front springs were broken. Again new parts were required to fix it.
I have a 2002 ford taurus. While backing out of the driveway, the left front coil spring broke and ripped apart the whole front tire. The car was undriveable and had to be towed to a garage. I was told by the mechanics that this is a pretty common problem with 2002 taurus and that the front strut assembly had to be replaced on both sides and also sway link installed. Total cost for labor, parts and towing was $910.54 plus the cost of a new tire. The mechanic also said that I will need a wheel alignment. The broken coil spring looked brand new and was not rusted. I,m lucky this happened in the driveway and not when the car was being driven 65 MPH down the highway. When I called ford motor co. They said that there is no recall on bad coil springs for 2002 ford taurus. I checked the internet and found alot of complaints about broken coil springs on the 2002 taurus and feel this is a safety issue because the broken coil spring will immediately rip apart the front tire and could cause serious injury if traveling on a highway.
I was pulling out of a driveway in my vehicle, and as I backed out of my parking spot I heard a popping noise. By the end of the driveway I knew there was something wrong, so I got out to check. The front left spring on my 2002 ford taurus had broken and sliced my tire open, causing the popping noise I had heard. As a result of this, my car was not drivable. My vehicle had to be towed to a repair facility, and it will cost $350 for a new tire, new springs, a front end alignment and labor. Had I been traveling on an expressway going 70 MPH this could have been fatal.
Both front coil springs broke at different times and punctured the side of the tires (unfixable). The car was not moving in either case.
I went to buy new tires for my son's 2002 taurus today. I was informed from the tech at the tire store that the passenger coil spring was broken. I told him to replace both front coil springs and strut mounts. The repairs are going to be in the neighborhood of $840.00. I will have the exact price come monday. In the mean time, I was looking through this site and was blown away by the number of complaints on this issue. I can't believe that this agency or ford has not done anything in regards to it. I am going to complain to the ford dealer come monday and hope to get the ball rolling for a recall.
2002 ford taurus - front strut and coil spring failure. On 12/31/09 as I was backing out of driveway the right front coil strut spring snapped and punctured the tire. (tire was 6 mos old with only about 9000 miles of use) I had the vehicle serviced at a local mechanic shop then on the same day and within hours of first event as I was backing up the left spring snapped and punctured the new tire I had just purchased. I had purchased two new tires since I had to change the tires as a pair. I now have had to purchase a third new tire to replace the new one on left side that was punctured in the second incident. The break point of both springs is identical to the point where the spring broke the metal is snapped identically in the exact same spot on each spring and the fracture line at the break point is the exact same on each broken piece. I have saved the pieces of the spring. I find it very suspect that the springs would snap within hours of each other at the exact same spot on each spring. All told the damages incurred will amount to over $600. I am extremely fortunate that this did not occur while driving as just a day prior I had returned home on a 250 mile highway trip.
Broken coil springs front and rear on a 2002 ford taurus. Resulting in punctured tires in both cases. They broke within 7 months of each other. Living in mass.
Front coil spring on 2002 taurus sheared and broke. This resulted in the broken coil to slip over the compression bracket, and puncture the front tire. Fortunately this occurred as I approached my driveway as compared with the consequences had I been on the freeway. The local ford dealer said they have seen this problem numerous times but also said that ford has not acknowledged the defect and would not be covered by ford.
Tl* the contact owns a 2002 ford taurus. He heard a loud bang while parking the vehicle. Later, he attempted to reverse the vehicle out of the drive-way,but it would not respond. Upon vehicle inspection he noticed that the coil had fractured and then punctured the front driver's side tire. The vehicle was towed to a local service dealer and he was advised that his model year was excluded from recall campaign id number 04v332000(suspension:front:springs:coil springs). Additionally the power steering pump failed on his vehicle. The current and failure mileages were under 115,000. Updated 01/26/10 *bf updated 01/26/10.
Tl* the contact owns a 2002 ford taurus. While reversing he heard a loud bang, and then the tire went flat. Upon inspection he noticed that the coil springs had fractured. While being towed the driver-side tire and coil spring fractured. The dealer was contacted and they stated that there were no recalls for his vehicle. The vehicle was in the process of being repaired at the owners expense. The failure and current mileages were 80000.
Tl* the contact owns a 2002 ford taurus. While reversing out of the garage, the front coil spring fractured, and then punctured a whole in the tire. She called the dealership in reference to recall number 04v332000 (suspension:front:springs:coil springs). She was advised that since her vehicle identification number was excluded from the recall, she was ineligible for a free remedy. No repairs were made. The current and failure mileages were approximately 198,000.
My wife was backing our 2002 taurus from our garage when she heard a loud explosion from the front of the car. We discovered that the left coil spring had broken and also punctured our tire. Replacement of the springs, struts and tires cost over $1,000.
Tl*the contact owns a 2002 ford taurus. While driving, the contact heard a loud noise. He stopped the vehicle and observed that the tire was flat. The tire became flat as a result of a faulty front coil spring on the drivers side of the vehicle. Ford motor company stated that they were not aware of the failure in any of the 2002 ford vehicles. The current mileage is 53,469 and the failure mileage was 53,457. Updated 01/06/10 *bf updated 01/07/10.
Tl* the contact owns a 2002 ford taurus. While exiting a parking space he noticed that his driver-side rear tire was flat. A mechanic came to inspect the vehicle, and concluded that the coil spring had fractured and punctured a whole trough the tire. He contacted the dealer. A technician stated his model year was excluded from recall # 04v332000 (suspension:front:springs:coil springs). No repairs were made. The failure and current mileages were 104,000.
2002 ford taurus, left rear coil spring broke. Punctured rear tire. Coil spring and tire removed and replaced. Broken coil spring is in my possession.
2002 ford taurus front driver side spring broke in half and shredded the inner wall of the tire.
Last week a front coil on my taurus fractured--very likely due to inadequate corrosion protection--and protruded into my tire--shredding the sidewall of the front left tire. If we had been driving at a higher speed, this would likely have lead to serious injury or death to myself, my wife, or my 9 month old child. I have been unable to obtain proper guidance as to if ford motor company will include my vehicle in its customer satisfaction program 03m02--or any other program that provided for extended warranty coverage of the front coil springs for certain 2000-2003 ford vehicles due to manufacturing defect. A cursory search of the internet--specifically the federal safety agency's (the federal safety agency) website--uncovered that this is a widespread problem --as evidenced by ford's recall of taurus's from 1999-2001.
Tl* the contact owns a 2002 ford taurus. The driver-side front springs fractured while reversing out of a parking space at 4 MPH. The vehicle was towed to the dealer for inspection. The technician discovered that the passenger rear springs had fractured also. The manufacturer was notified, but no assistance was provided. The failure mileage was 55,000.
Drove car over 110 mi, parked the car, next morning, noted that tire was flat due to broken coil spring. I live in western new york where roads are treated by salt. I was informed by ford dealer that these conditions most likely caused front passenger coil spring to break and puncture the front tire sidewall which was not repairable. (police notified due to alternate parking restriction. Vehicle required tow.)
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