My fiance was driving southbound on I-75 when the front driver's side coil spring broke, causing damage to sway bar link, tire and strut. This caused her to almost crash into left concrete barrier. Vehicle was towed due to it no longer being drivable. A few months back the rear passenger side spring also broke causing us to replace strut mount, strut and spring.
2002 Ford Taurus suspension complaints
Page 16 of 33: complaints 431 to 460 of 962, newest first, as owners wrote them.
I own a 2002 ford taurus and when I took the car in for brake service my mechanic discovered that 3 of 4 coil springs were broken. The left rear spring spun and cut a gouge in a tire with less than 100 miles on it. There is no recall on this item so for replacement of the springs I was socked with a $400 bill. I researched the problem and discovered this has been a problem with these springs for several years. See below associated press tue, oct. 04, 2005 washington - the government is investigating whether the rear coil spring can fracture and punch a hole in the rear tires of some models of the ford taurus and mercury sable, federal auto safety officials said tuesday. The federal safety agency said it opened a preliminary investigation into the 2000-2001 models of the taurus and sable sedans after receiving 131 complaints about broken coil springs. The inquiry involves about 467,000 vehicles. The taurus was among the best-selling passenger cars in the united states during the two model years. Most of the complaints came from northern states where vehicles are often subject to salt corrosion during the winter. About half of the owners who filed complaints said there were punctures in the rear tires because of the broken coil springs. Any help would be greatly appreciated.
2002 ford taurus: driver side front coil broke while traveling in mo. It did not damage the tire since the coil caught on the tire rim.
On my ford taurus the left front coil over spring broke taking out tire and sway bar link called ford motor co they said to bad no warranty I think it is unfair given the known problems with ford and front coil springs I have another clam #10267309.
The front coil over spring on left side broke and ripped tire apart.
My wife drives a 2002 taurus ses. In december the front coil spring broke. Thankfully, it was parked and did not cause the tire to blow out while driving. Yesterday a rear coil spring broke causing damage to the tire but the tire did not blow out. I understand there was a recall (id#14649) through the model year 2001 taurus but not including 2002. I have had two springs fail and I'm concerned that the scope of recall #14649 was too limited in scope. There may be a very serious safety issue the model year 2002. I have notified ford motor company about the potential safety issue and have asked for reimbursement. Initially they said no, but I have asked for a call back from the customer service supervisor. I have the broken coil springs if a metallurgical check makes sense. I can also send pictures.
Broken front and rear suspension spring caused tire failure.
Started my car, put it into drive, turned right to exit my parking space, right front coil spring blew out and punctured tire, deflating it immediately. Luckily I was not going at high speed or I could have had a major accident, as I would have lost complete control of vehicle.
As my wife started the vehicle in the garage, driver's side coil spring broke tearing the inside of the tire and puncturing it causing a blowout. When the tire was removed, I found a tear in the inner wall approximately 14 inches long and a puncture. Fortunately, it occurred in the garage, but had we been going at highway speed, it would have been deadly. The tow truck operator, our mechanic and the tire store were familiar with this problem in these vehicles.
Went to pull out of my integral garage and a 6 inch piece of the left rear coil spring fell out on the garage floor.
Tl*the contact owns a 2002 ford taurus. The contact was seated in the driver's seat while the vehicle was parked in the garage. He suddenly heard a loud noise outside the vehicle. He exited the vehicle and noticed that the front driver's side coil spring failed without warning. The vehicle has not been repaired. The failure and current mileages were 130,000. Updated 05/08/09 *bf upated 05/12/09.*jb updated 06/09/09.
When pulling 2002 ford taurus out of driveway on 4/13/2009 noticed scraping noise in driver side front wheel area. Then front tire went flat. When removing tire to repair, noticed coil spring was broken and inside wall of tire had been shredded. Broken piece of coil spring fell to ground when tire was removed. Vehicle has not been repaired as of this date. Tire and broken piece of spring are in my possession.
Tl*the contact owns a 2002 ford taurus. While driving 25 MPH, the front driver's side coil springs failed. The vehicle was towed to an auto service shop and was repaired. The failure occurred a second time while backing up from the driveway. The contact heard a snapping sound and exited the vehicle. He noticed that the passenger side coil spring punctured the tire and caused it to flatten. The vehicle was once again towed to the same auto repair shop. The dealer stated that nothing could be done since there was no recall. The vehicle has been repaired and the contact believes that the failure was due to a manufacturer defect. The failure mileage was 53,085 and current mileage was 53,500. Updated 05/15/09 *bf the consumer stated the first time, the left front coil spring failed and the second time, the right front coil spring failed. Updated 05/18/09.
Tl*the contact owns a 2002 ford taurus. While backing out of the driveway, the coil spring failed and punctured the front driver's side tire. The contact called the manufacturer to get the vehicle repaired. He noticed online that there was a recall for the front coil spring, but only for the 2000 and 2001 models. The contact feels that the manufacturer should be responsible for the repair because this is a safety issue. The speed was unknown. The current and failure mileages were 128,000.
Found broken left rear spring on 2002 ford taurus. Seems to be very common complaint and potentially dangerous.
I own a 2002 ford taurus. I recently had a standard service visit to my local dealer to be told all four of my coil springs were broken. I did find a recall on 99-01 models for the front coil springs, but I find it ironic that my 02 had the same problem. I contacted ford, but they didn't seem concerned. These coils breaking can and have caused tires to puncture. I find this to be highly dangerous if the car is traveling down the high way.
Started to pull out of parking space, felt and heard a pop, pulled back into space. Got out and saw front suspension coil had broken and shredded tire. When called for a tow, the company guessed it was a 2002 ford taurus, due to all the repairs they have been having to do.
My wife was backing out of the garage when the left front tire went flat almost in instantly. Upon trying to change it I noticed the front coil spring had broke. Fortunately it happened in the drive way and not on the road. The car is a 2002 ford taurus with 63,000 miles and after several emails and phone calls ford was absolutely of no help in fact they almost seemed defensive and I could understand this after searching the web and seeing the number of people with the same problem. The cost of the repairs were approximately $1300.
Tl*the contact owns a 2002 ford taurus. While driving 30 MPH, the contact heard a loud thumping noise coming from the rear of the vehicle. He was able to safely maneuver the vehicle to his destination. Upon reviewing the failure, he noticed that the rear passenger side of the vehicle was lower than any other side. He concluded that the coil spring failed. The contact has not taken the vehicle to the dealer for inspection and no repairs have been performed. He is in the process of notifying the manufacturer. The failure mileage was 103,000 and current mileage was 106,000.
I have had both rear coil springs and one of the front coil springs break on my 2002 ford taurus. The front one broke yesterday and damaged the front tire and I just bought the tires three weeks ago. Now I have to replace both front coil springs and buy a new tire which is not cheap. Coil springs if made right should not be breaking this easy.
Only 50,000 miles on my 2002 ford taurus when the front spring snapped for no apparent reason. I was pulling out of a level surface parking lot when it went. Had the same problem with my 1995 ford windstar, but that was covered by manufactures recall. I think ford should be responsible for this obvious defect in their springs and do the right think or I will start buying foreign cars!!!!! Car is still at the shop, waiting for damage report....spring (usually have to replace both though), tire and alignment at the least, not to mention the towing charge $$$$$$$. *tr updated 04/29/09.
Our 19 year old daughter was backing out of the driveway on the morning of march 29th 2008 in her 2002 ford taurus ses when for no apparent reason, the left front coil spring snapped in two, puncturing the tire and also broke the stabilizer link. The vehicle was towed to the local ford dealer, where the stabilizer link and both front springs were replaced as recommended by the dealer. Also a new tire was put on.
Front spring on 2002 ford taurus wagon broke without warning puncturing tire. 1999-2001 ford springs recalled...car only has approx. 36,000 miles on it. Ford would not take any ownership of the problem eventhough there are numerous complaints by other owners with the same issue. Thank god car was not moving.
I placed my car in reverse to back out of the driveway when I heard a swoosh and the front of the car dropped. I got out and noticed I had a flat tire. I removed the tire and found part of the coil spring on the ground and a white cap. After removing the lug nuts the tire was stuck to the remaining coil spring. I twisted the tire off the coil spring and found the coil spring had broke in two. The strut assembly and the sway bar linkage was broken as well. I am sure there may be more damage once I get the car towed to a garage. I am glad I was not driving at any speed when this happened.
Pulling out of work parking space, heard what sounded like metal grinding and then my tire went flat. Spring had snapped and punctured my tire. Before realizing this is what happened, tried to change the tire. Had to have a tow to firestone and while working on it they found that when the spring/coil snapped it cut my brake line. Total cost is $1200.
Coil spring broke went through tire.
A rear coil spring fractured on a the left rear suspension, puncturing the tire and causing it go flat.
The drivers side front spring on our 2002 ford taurus just blew apart. The car dropped down the road, we were on I-465 on the west side if indianapolis in heavy traffic with a semi passing us and behind at 65 MPH. Thank good no one hurt , just in less than a second the front of the car was on the interstate. The state police got us a toe truck and the repair shop being a firestone store said they get several ford taurus in with the same problem.
Tl*the contact owns a 2002 ford taurus. While driving less than 35 MPH, the rear coil springs failed and punctured the tire. The dealer and manufacturer could not assist with the repairs because there were no recalls on the failed component. Currently, there is an open investigation pertaining to the front coil spring failure, but not for the rear springs. The failure and current mileages were less than 40,000.
Tl*the contact owns a 2002 ford taurus. Upon entering the vehicle, the contact noticed that her front driver's side tire was flat and severely punctured. The vehicle was towed to the dealer and they determined that the front driver's side coil spring failed. The vehicle was repaired at the cost of $600. The manufacturer would not provide compensation because the vehicle was not under recall. The failure mileage was 104,157 and current mileage was 104,203.
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