1- I drove out of my driveway and my front left coil spring snapped and punctured my almost new tire , and my plastic sway link 2- it happened once , but from what I hear it happens alot and it should be recalled. 3- I had an estimate for about $600 not including the tire at about $160.
2002 Ford Taurus suspension complaints
Page 18 of 33: complaints 491 to 520 of 962, newest first, as owners wrote them.
My 2002 ford taurus front coil spring broke, and sliced into the tire. I replaced the tire and will have to replace both front springs.
2002 ford taurus ses purchased 12/31/01. Front coil spring broke, slashed tire as I backed out of garage. On inspection, a piece of the strut broke and had to be replaced. Also a rear coil spring was broken and strut was damaged. Now having to replace 4 coil springs, the struts and 4 tires. $1700, with only 56, 000 miles on the car. I will contact ford about this. There was a recall through 2001 and many documented incidents on the internet chats about the 2002 coil springs. I feel ford should be accountable and should have included the 2002 model also in the recall. Please advise
My wife was driving our 2002 taurus, and noticed a rumbling from the front end. She got out and looked, and the tire had blown out (purchased one month prior). When I arrived (and the tow truck right after), we noticed that the coil spring had broken, and had punctured and pretty well shredded the tire. A web search online of this problem (I was trying to find a damage estimate) has shown numerous other hits, as well as this agency's own investigation into the problem. I am currently unsure of any further damage. I do know the coil is broken, and that the tire has been punctured by the coil. We are waiting to hear back from the mechanic about other problems that may have occurred (tie rod, rim, etc). We will ensure that the original damaged coil spring is kept.
Our 2002 ford taurus se suffered a broken coil spring on the left front and ruined the left front tire. To fix the problem we are incurring more than $750.00 and ford knows of this problem on previous taurus models due to the federal safety agency recall 04v332000.
Backing out of driveway, front end of car lurched up; accompanied by extremely loud noise. Upon inspection, discovered front driver's tire shredded. I assumed at the time, this was the only problem. Tire mechanic advised that there had been a recall of make and model for catastrophic failure of front springs. This recall was discontinued just prior to my model year. Contacting several dealerships as well as the manufacturer came to the same conclusion - "we know there is a problem but we cannot help you." transferring the car to another repair facility, it was determined that left front spring had indeed broken and recommended repairs were estimated at over $350.00 to include the other side front coil spring and, of course, a new set of tires and associated alignments. At the time of this complaint, there has been no repair accomplished - as claimant is seeking legal recourse through state attorney general's office as well as private legal counsel.
I was backing the car out of the garage when the drivers side coil spring broke and also punctured the tire.
On january 10 , 2009, my 2002 ford taurus front passenger's side coil spring fractured while I was backing out of my driveway and slashed my tire. The next morning, january 11th, while my damaged car was sitting in my garage, the front driver's side coil spring fractured and ruined yet another tire. On monday, january 12th, I called ford customer service and was told that since my car was a 2002 model it was not covered even though 2000-01 models were recalled and repaired free of charge. I just thank god that this happened as it did and not while traveling on the road. This unfortunate incident cost approximately $900.00. We had to have our car towed to a mechanic who replaced both front coil springs, right and left struts and swaybar. Our car had 65,700 miles when this happened.
Tl*the contact owns a 2002 ford taurus. While driving approximately 10 MPH, the contact heard a loud popping noise coming from the front end of the vehicle. A rapid loss in tire pressure accompanied the failure. The vehicle was towed to a local repair shop and the mechanic stated that the front coil spring fractured, which punctured a hole in the front driver's side tire. The vehicle was repaired at the cost of $712.64. The manufacturer stated that they would not assume financial responsibility because a recall was not available. The failure and current mileages were 67,025. Updated 2/23/09 *cn updated 02/25/09.
Tl*the contact owns a 2002 ford taurus. While backing out of a parking lot, the contact heard a large popping noise. When she arrived home, she noticed that the coil spring failed and punctured the tire. The alignment also failed due to the coil spring that split into two pieces. The dealer stated that they would repair the failure at the contact's expense. The vehicle has not yet been repaired. The failure and current mileages were 22,469.
Leaving my driveway,the front coil spring broke and puncture the tire on my 2002 ford taurus.
2002 ford taurus ses with 40,000 miles. Vehicle was parked. Started to back up and front driver's side tire blew out. Upon changing tire, realized inside of tire had been sliced. Cause was the coil spring bursted and punctured the tire. Upon researching this problem, noticed that ford had issued a recall for this problem on 1999-2001 taurus's. Did not include the 2002 model year. Contacted ford and they refused to accept responsibility. Stated the 2002 is not under recall. This is an obvious safety issue.
Left front spring on my 2002 taurus broke and the broken end of the spring punctured the tire causing a total tire failure while traveling 65 MPH.
We returned home after a five hour trip and parked in our garage, a while later returned to car to retrieve an item out of the car. When I sat down in the drivers seat I heard a loud "bang" that came from the rear of the car. Upon checking things out, I found that the rear drivers side spring had broken. The end result could have been much worse if this happened while traveling due to the fact that the sharp edge of the broken spring was really close to the inside of the tire. I have never seen a spring break like this before. I had a 2001 taurus that had a recall for the front springs. The band-aid recall from ford was to install a "shield" on the springs to keep them from puncturing the front tire if the spring broke. When this last issue happened last week, I done some checking and was shocked at the amount of complaints I found for the front and rear spring breakage on the taurus. Ford is only recalling the 99-01 taurus for the front springs. The taurus has continued to have this problem beyond the 2001 model year and ford has done nothing to help. Why don't I have this kind of problem with my 15 year old 170,000 mile toyota avalon? When toyota has a safety issue with any of their vehicles the step up and correct the problem including buying back thousands of their trucks. They must put a higher value on a persons life then ford! This repair for the rear struts and springs was over $300 for parts alone. Now I'm worried about the front springs breaking while my wife is driving! I was looking to buy a 2010 new body taurus later this year, but I have suddenly changed my mind. I see a new avalon in our family's future.
While driving to work in the morning, my wife heard a "clunk' noise and a thump. She went back and picked up a piece of metal which turned out to be the bottom coil of the front right coil spring. Fortunately the tire did not get damaged. The spring was confirmed broken while in the shop for other repairs on 1/19/2009. By looking at the broken piece, you can see where the fracture propagated from. There appears to be a defect in the steel. I have worked in automotive for over 32 years with metals, so I know what I am looking at. This needs to be recalled as were earlier models!!
Slowly backing up and heard a loud noise and immediately the front drivers side tire went flat. Had to have car towed to the youngblood ford dealership (madison, ga) I was told the front drivers side coil spring broke loose and it destroyed the drivers side sway bar and also destroyed the tire. I saw that the 1999 through 2001 ford taurus had a recall for this same problem. It is evident this problem was not resolved on my 2002 ford taurus.
Wife's 2002 ford taurus was parked in driveway when left front coil spring broke. I initially thought it was just a flat tire,but I couldn't fill it as fast as the air was leaking out. Found that the air leak was from the broken coil spring sticking into and rupturing the inner sidewall of tire. One partial coil of broken spring fell free upon removal of wheel. The remainder of the very sharp broken coil spring was,as previously mentioned,what penetrated the tire,ruining it. The broken coil spring also broke the left stabilizer bar link,which is made of plastic.
I own a 2002 ford taurus. I live in a suburb of akron, ohio, on a state route highway. Upon accelerating to exit my driveway, my right front coil spring broke in two puncturing my brand new tire. Luckily I was able to pull over before the steering locked . I have spoken to both a ford dealership and to ford's customer relations center. They stated that ford is still collecting data as to whether to extend the 1999 - 2001 recall of the defective front suspension coil springs to include the 2002 taurus. According to ford they are aware of the problem existing in model years after 2001 taurus & sables. Ford has extended the warranty coverage of the front coil springs up to 10 years of service and/or 150,000 miles. But it is VIN number specific. This is clearly a defective part. For the spring to break / fracture at the base and for the spring to unscrew from the spring seat, puncturing the sidewall of the tire. Causing immediate & sudden loss of tire pressure and control of the vehicle. Ford states that this is not a defect or safety issue. What if I had not been able to control my car? Did I need to have been injured or worse for ford to take notice? That this problem still exists! As a side note; when I finally retired my 1991 oldsmobile cutlass in late 2007 with over 250,000 miles it still had it's original springs? And they were still in good condition. Now I am faced with a repair bill that is 1,200.00. Which is the over inflated cost at the dealership and inferior plastic parts that are not covered by a lifetime warranty.
My son was backing his 2002 ford taurus with 56,000 miles from the driveway when the front driver side coil spring ruptured and impaled the front driver side tire. I have not yet received an assessment of or an estimate to repair the damages.
Tl*the contact owns a 2002 ford taurus. While proceeding to reverse the vehicle, the coil spring failed and punctured the tire. The failure occurred without warning and the vehicle was towed to a local repair shop. The mechanic confirmed the coil spring failure. The failure and current mileages were 90,412. Updated 3/19/09 *cn updated 03/23/09
Driver's side front spring on 2002 ford taurus snapped puncturing tire and damaging "wishbone". Vehicle was parked in garage at the time. Vehicle has 158,000 miles on odometer. Both springs tire(s) and two struts replaced by ford dealer.
Right rear spring broke and gouged into tire. I had to replace both rear springs, tires, struts and retainers.
Tl*the contact owns a 2002 ford taurus. The contact stated that the front suspension coil springs exploded and punctured the tire. The coil spring was wrapped around the axle as well. The vehicle was towed to an auto body shop and was repaired at the cost of $690 by the contact. Through research, he discovered the federal safety agency action number ea08018, open investigation for 2002/2003, for the same spring failure. The failure and current mileages were 95,000. Updated 02-18-09 the rear coil spring failed as well. Updated 02/17/09.
Tl*the contact owns a 2002 ford taurus. While driving approximately 35 MPH, the vehicle jerked over to the right lane very roughly and almost drove into oncoming traffic. The contact pulled over onto the shoulder and he noticed that the front driver's side spring snapped, which caused a hole in the front driver's side tire. The vehicle was towed to the dealer and they stated that the failure should be included in a recall. The federal safety agency action number ea08018 (suspension:front:springs:coil springs), date investigation opened august 28, 2008, date investigation closed: open was referenced. The contact believes that the investigation should be closed and a recall should be issued. The VIN was unknown. The current and failure mileages were 152,000.
Ford taurus 2002 front spring broken. Shredded a brand new tire. How many times does this need to happen before something is done about it.
Tl*the contact owns a 2002 ford taurus. While driving various speeds, the contact heard a noise and the tires flattened. He replaced the tire with a spare, but it also went flat. The vehicle was towed to a repair center and the mechanic stated that the coil spring on the passenger side failed and punctured the tires. The dealer stated that there were no recalls; therefore, the contact would have to pay for the repair. The repair would cost $672.83, but the contact wants reimbursement from the manufacturer. The failure mileage was 37,800. Updated 01-26-09
Tl*the contact owns a 2002 ford taurus. While proceeding to reverse the vehicle, the coil spring failed and punctured the tire. The failure occurred without warning. The vehicle was towed to a local repair shop and they confirmed the coil spring failure. The vehicle was repaired at the cost of $271. The contact is in the process of notifying the manufacturer. The failure mileage was 53,156 and current mileage was 53,200. Updated 02/05/09 *bf updated 02/06/09.
Left front coil spring broke and shredded a two week old snow tire.
When reversing out of a parking space the front drivers-side coil spring suddenly let go, destroying my new front drivers-side tire. There was a small amount of surface rust on the outside of the coil but the fracture was clean metal. It is at the dealer repair shop right now.
Our ford taurus was sitting in a school parking lot after a basketball game, we came out to the car to leave. Our 3 year old daughter climbed into the back seat and we heard a loud pop/crack.. Then the front drivers tire went flat... We have found it to be a broken front coil spring! We have 3 children under 5 years and luckily no one was seriously injured but we just replaced brand new tires on the car 3 weeks ago! Now we have repair bills, new tires, and loss of work b.c of this.
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