We have a 2002 ford taurus with aprox 45,000 miles. As my family was getting ready to enter the car we heard a loud "boom" . The back end of the car seemed to be a bit lower than usual. As we tried to drive it out of the driveway there was a large amount of rubbing so we parked the car and called our local dealership. Today the mechanic let us know that the rear coil springs and struts are broken. This is a family car that is driven locally and has only a little over 45,000 miles on it. I see no reason for this failure whatsoever. This is the 3rd ford vehicle between our family and my parents family that has had this happen with springs, struts and/or suspension bar. Fortunately all three times it happened before we were out on the highway. Ford is well aware of the problem. My father worked for ford for 40 years and I can tell you the faulty parts are or were coming right out of monroe, michigan. They know this yet keep using the parts. You would think after the recall on models up to 2001 that they would correct the problem but they have not. Is it going to take a death and lawsuit to keep ford from brushing this under the carpet? There are complaints all over the internet from people with 2002 models and up having the coils and springs failing on both the front and rear of their vehicles. I truly hope that ford will be forced to correct this problem once and for all. It is a truly dangerous situation. I fear for my safety and my children's safety.
2002 Ford Taurus suspension complaints
Page 30 of 33: complaints 851 to 880 of 962, newest first, as owners wrote them.
Tl* - the contact was driving when front passenger side coil spring failed. The contact stated that he had just come to a stop under dry conditions when the failure happened. The contact found out that the failure was due to the coil spring corroding from the inside out. *ak updated 01/31/07.
Ford 2002 taurus wagon. Front coil spring broke while at low speed in parking lot. The spring punctured the inside wall of tire causing a blowout of the tire. Lucky I wasn't at speed or a possible bad accident could have happened. The part is not under the recall for the 2001 ford taurus even though it is the same part number according to the ford dealer. This is a safety issue and must be addressed by the federal safety agency and ford.
I was driving my car, a 2002 ford taurus sedan a few miles from home when the rear passenger-side started bouncing. About 30 sec later I had a blow-out on the rear passenger-side tire. Luckily I was only going about 30 miles an hour. Normally this car is used on the highway for a long daily commute, so I got lucky. When I took the tire in, a 1/4 inch groove was cut in the interior side wall from a broken spring. When I examined the spring it was not rusted at all. This is clearly a defect in the metal that ford should repair for free. They should replace all the springs before a serious accident happens.
Pulling out of driveway, heard noise and car would not back out. Husband checked tire and it was flat. Next day, he removed flat tire (tire was brand new!) and noticed that front driver's side coil spring was fractured and the sharp part slashed the new tire. Car towed to ford dealership and after inspector looked at it, they fixed it for just the cost of the alignment and new tire. Which they say was not covered under my extended warranty. I ended up paying $260.00. I hope there is a recall because this is a very dangerous thing that could have happened and it's not our fault that they parts are defective so why should we have to pay anything at all!!
As I was backing up the front drivers side coil spring broke, puncturing the tire. It is the same issue that was previously covered under another recall that covered model years 1999-2001. As a result of the situation, I incurred expense to replace the coil springs, struts and upper mounts; plus replacing the tire that was damaged. I would like to find out if this has occurred to other owners especially with a previous recall under the same situation.
Both front coil springs broke while driving within 5 minutes of each other. Driving 55 MPH. Replaced ford dealership $269.00.
The front right side coil spring broke while backing out the driveway on my 2002 ford taurus se. This was not on the ford recall program although it was exactly the same problem as what occurs on the vehicles within the recall. Both front springs had to be replaced along with the struts, shocks, and link pins.
Backed out of garage and both rear springs broke. No tire puncture so drove to dealer. Springs not covered under recall. Had both front springs replaced because they broke in may. Dealer replacing springs at my cost.
Front suspension spring failure / tire explosion.
I have a 2002 taurus with the coil spring problem. The owner before had the front springs replaced, yet I also had the rear end ones snap! Not only did it snap but it also bent the struts on the rear end. They had a safety recall on the 1998-2001 and in 2003 they came out with stronger springs...but what about the 2002 taurus? I have been calling them for a week now and they will not stand behind their cars. I have googled it and pulled hundreds of postings with people having this happen. I think its wrong that they are not standing behind the cars. I hope you can help the taurus owners with this before this kills someone.
Suspension:front:springs:coil springs "passenger side front coil spring failed". (same as 1999-2001 complaint file no.: the federal safety agency recall # 04v332000 ) very dangerous!! There is no recall on the 2002 taurus yet, I got an estimate, and it estimates a minimum of $600 and they recommended I replaced the left one too for safety!
Purchased a 2002 used ford taurus vehicle with 21,000 miles from my local ford dealership in 2003. Vehicle now has 51,000 miles. Spring broke last week in front left wheel, blowing out tire. No accident, but had to have car towed. Mechanic also found second broken spring in rear of vehicle. Contacted local ford garage, found that there had been recall for same problems, model years 1999 to 2001. My car not included in the recall. Have e-mailed ford customer service three times, with no resolve to my problem. Have repair bill for new tire, towing and four spring replacements. Have all four springs removed from my car. From you website, have the recall information which identifies the exact same problem my car had, just wrong model year. Recall extends warranty on these springs to 150,000 miles and offered replacements. I am looking for reimbursement of my vehicle repairs. I feel there is no legitimate reason why two springs should break on a vehicle with no abuse or in no accidents. This problem could have resulted in serious injury or even fatality to my family.
Broken rear coil spring.
Broken front coil spring.
Dt*: the contact stated when the vehicle was placed into reverse, a clicking noise was heard. The vehicle was exited and the front left tire was found to be flat, because the front coil spring had fractured and punctured the tire. The service dealer was notified but not the manufacturer.
I own a 2002 ford taurus and have already had the right rear coil spring replaced because it broke. Today while sitting in my driveway the left front coil spring broke. I will now have to have this replaced also.
Front and rear coil springs, 2002 taurus. One broke in april, 2006, slashing the left front tire. Discovered that right rear was broken today during routine maintenance.
Dt*: the contact stated while attempting to back out of the driveway, there was a loud popping noise coming from the front followed by the vehicle dropping down to the ground on the left side without warning. Upon initial inspection, the contact determined the left front tire was blown. Further inspection revealed the left front coil spring had fractured and punctured the tire. The vehicle was towed to the dealer to await repair. There was a the federal safety agency recall, # 04v332000, regarding suspension:front:springs:coil springs. The vehicle was not included in the recall due to the VIN. The manufacturer was notified.
Dt*: the contact stated while reversing in the driveway, an explosion was heard and the driver side front tire went flat. The vehicle was towed to an independent repair shop, who determined the strut had fractured and punctured the tire. The front struts were replaced.
Dt*: the contact stated while the vehicle was parked in the garage the front driver side coil spring fractured and punctured the tire. The vehicle was towed to the dealer and both front coil springs were replaced. There was a the federal safety agency recall, # 04v332000, regarding the front coil springs. The vehicle was not included in the recall due to the VIN. Updated 02/06/07.
Dt*: the contact stated while backing out of a driveway at 10 MPH on dry flat road conditions, a noise was heard which sounded as if the vehicle ran something over. Upon inspection, the front passenger side tire was flat. The flat tire was replaced with a spare tire, and the vehicle was driven to a gas station for further inspection. A replacement tire was purchased. When the independent mechanic attempted to replace the spare, the front passenger coil springs were observed to be fractured. The mechanic replaced the struts and springs. The contact expressed that there were similar problems with earlier models of this make and model . There was a the federal safety agency recall #04v332000 regarding the suspension: front: springs: coil springs. The vehicle was not included in the recall due to the VIN. Updated 10/25/2006 -
Dt*: the contact stated while traveling 15 MPH, the front passenger side tire went flat. The contact attempted to replace the tire with the spare, but noticed the coil spring had fractured. The vehicle was towed to an independent repair shop, where the tire and coil spring was replaced. Updated 10/18/2006 - the other front coil spring and tire were replaced for safety reasons. The consumer still has the faulty coil spring in his possession.
1.) left rear coil spring broke in two places. Vehicle only has 46,000 miles, is less than 5 years old, has always been garage kept, has never towed and rarely has passengers in the back seat. I thought I had something loose moving around in my trunk. I emptied everything out of the trunk and still had a noise in the rear of the vehicle. I crawled underneath the vehicle and saw the broken spring. 2.) I called the dealer to find out what it would cost to replace the spring. A serviceman at the dealership suggested that it would be best to replace both springs, struts and upper mounts. I was quoted a price of $603.00 parts & labor plus $82.90 for a 4 wheel alignment. 3.) I checked with a wear master shop I've used for repairs for years and was able to get the suggested repairs done for $677.67 tax included. These are with quality moog & monroe products that have a lifetime warranty. Repairs were made and I do have the old parts. After researching this on the internet I see the federal safety agency has a defects investigation (the federal safety agency action ea06002) for rear springs on these vehicles.
Dt*: the contact stated while pulling out of a lot, the vehicle was placed in reverse and there was a loud grinding noise. Upon exiting the vehicle, the left front tire was flat. While changing the tire, there was a spring observed to be stuck in the left front tire. The vehicle was towed to a dealership where it was determined the front coil springs had fractured. There was an the federal safety agency recall, # 04v332000, regarding the suspension: front: springs: coil springs. The vehicle was not included in the recall due to the VIN.
2002 ford taurus front coil spring fractured causing damage to the tire. *kb
2002 ford taurus coils broke and punctured the tire and consumer would like reimbursement for repairs. *kb the year before the problem with the coils, the dealer replaced the front stabilizer limb and strut connection. The consumer was informed by the manufacturer that there was no recall on his make and year, therefore, there was no defect.
Dt*: the contact stated while the vehicle was parked, updated 8/16/2006 - the consumer noticed that the rear of the vehicle appeared to be sagging. The vehicle was jacked up and the tires were removed. At that moment the consumer saw that both rear oil springs were broken. The left rear tire sustained damage from the broken spring and had to be replaced. The upper spring seat bushing was loose in the plate. The dealer replaced the plate.
Right from spring broke on my 2002 taurus wagon. I only moved it a few feet and the spring broke an punctured the tire. If this happened on the open highway I could not comprehend the results.
Dt*: the contact stated that the vehicle was parked in the driveway when a loud noise was heard. Upon inspection of the vehicle, there was air observed coming out of the left front tire. The front suspension coil spring had fractured and had pushed the tire off the bead, knocking it out of the rim, and puncturing a 2 inch hole into the tire. The dealer was notified, who advised the contact to get the code parts.
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