Consumer 2002 ford taurus left front spring broke with 56,000 miles on it. *ts when the spring broke it split the left front tire. This happened at a low speed.
2002 Ford Taurus suspension complaints
Page 32 of 33: complaints 911 to 940 of 962, newest first, as owners wrote them.
2002 taurus front left coil spring rusted and broke puncturing the tire. *ts at the time of repair the technician noticed that the front right coil spring had also rusted in the exact same place. A recall was issued for the 1999-2001 ford taurus but not the 2002 model. The consumer feels that the scope of the recall needs to be extended. The consumer has the broken coil spring in her possession.
While driving the vehicle, the right front coil spring broke and punctured the right front tire causing the tire to blow out. Same thing happened with the left front coil spring and tire 2 months ago. 8jb
Dt*: the contact stated while driving 5 MPH the front driver side tire blew out. The contact attempted to replace the tire with the spare. The front coil spring was embedded in the tire and would not come loose. The vehicle was towed to the dealership, where the front coil spring and tire were replaced. There is a the federal safety agency recall, # 04v332000, regarding the front coil springs. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. While driving in 65 MPH freeway traffic front driver's tire blew out due to coil spring failure. Contact insisted ford refused to fix problem, and requested reimbursement for extraordinary repairs.
Dt*: the contact stated the left front coil spring broke, while the vehicle was parked, causing the left front tire to go flat. The contact is planning to have the vehicle towed to a local dealership for repair.
I own a 2002 ford taurus that I have been happy with until yesterday. The front spring broke and punctured my tire. When I brought it in for repairs I was informed that the back spring was cracking as well and numerous repairs were needed. The total of all the repairs needed was $2400. After looking into this I found that there have been recalls issued on prior years models. I have also found that many owners have had this same problem with their 2002 taurus'. Obviously sufficient changes have not been made on the 2002 models to prevent this problem, but yet there is no recall on this model. I hate to think about what would have happened had I been on the express way where I do most of my driving.
I have a 2002 ford taurus on which the left rear coil spring fractured and punctured the left tire.
Dt*: the contact stated while pulling out of the garage a rubbing and scrapping noise was heard. It was determined by the dealer to be a front coil spring fracture on the left side. The dealer replaced both front coil springs and discovered the right rear was fractured as well. The vehicle was driven to an independent repair shop where both rear coil springs were replaced.
Rear spring broke on ford taurus 02 at 44,000 in 7/04. Vehicle was in for recall for something else and was told it was broke. In 11/05 front spring broke and slashed front drivers side tire as I was backing out of driveway. I was fortunate because I would have been on the expressway going 65 MPH, 5 minutes later. No recalls on this year, however, many other years have been recalled up to 01 for the same faulty coil springs. We can't get ford or dealership to reimburse us for the damage and costs we have incurred. We have spent over $500 on just the springs and labor alone, not to mention the replacement costs of the snow tire that was on the vehicle that got slashed. It is a constant joke around our area with all the mechanics, one even has a coil spring hanging on his wall to demonstrate the malfunction of fords parts. The service stations have had constant calls for towing of 02 taurus. There has been a recall for previous years. Ford has not changed these faulty parts and should be required to pay the consumer back. There needs to be a recall for 02's and every other year they have used these faulty springs. A death should not occur to make them see the error of their ways. Please help pursue this matter for us.
My family and I were on our way out to dinner when we heard a loud sound coming from the right front side of the car with a whoosh that followed. When we got out of the car to examine what the sounds were we noticed that our coil spring broke and went through our front passenger tire on our 2002 ford taurus. When we contacted the dealership they told us that there was a recall on 1999-2001 fords for the same problem. They continued to say that our vehicle was a 2002 model and that it was not covered under the recall we explained to them that our car was manufactured in october of 2001 and sold to us in november of 2001 as a 2002 model year but the parts were still 2001. We are lucky because we were just pulling out of our driveway and not on the road. Fords needs to include there 2002 vehicles in this recall.
Dt*: the consumer stated the windshield makes a popping noise when cold. There is a the federal safety agency recall, # 03v087000, regarding the windshield. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. Also, while pulling out of a parking lot, a loud pop was heard. Upon inspection, the front passenger tire was flat. The spare tire was put on and the vehicle was taken to the dealership. The dealership determined the passenger side coil spring broke causing the tire to go flat. Both front coil springs were replaced.
My sister's 2002 ford taurus broke its left front coil spring as she left the driveway. The coil spring snapped, sliced the tire (all the way around), and broke the sway bar link. The coil spring, struts, and sway bar link were replaced on the left and the right side. A new tire was installed. The total repair bill came to $722.49. The springs cost $85.84, sway bar links cost 76.96, and the tire cost $106.00. There was very little rust on the coil springs. The car had 82k on the odometer. Ford should have recalled all the taurus's, not just the '99-'01's. If someone was on a highway when this happened, the consequences would be severe. The car may swerve, hit a guardrail, or even hit another car.
Upon routine oil change and inspection the passenger side lower ball joint was stated to be loose and needed replacing. After work, I jacked up the car and verified the passenger front tire could be wobbled when pulling on the top & bottom of the tire. This car has 37,174 miles. A repair has been scheduled at a local shop.
Dt*: the contact stated a flat tire was discovered on the driver's side of the vehicle after entering the garage. Upon further inspection the contact found the front coil spring broke, causing a puncture in the tire. There was no warning prior to the failure. The vehicle was towed to a local dealership, where the tire and coil spring were replaced. The vehicle operated normally after the replacement parts were installed. The contact discovered the federal safety agency recall campaign 04v332000 concerning the front coil spring. However, this vehicle was not included in the recall due to the year of manufacturing. *ak updated 2/7/2006 -
Took 2002 ford taurus to kan rock tire dealer to have drivers' side tire replaced after having had a flat while my son was backing out of my driveway. Tire dealer stated that the cause of the flat tire was that the drivers side coil spring had fractured and punctured the tire, thus ruining it. Tire dealer would not replace tire until coil spring had been replaced. Took to local mechanic to have damage assessed and repaired. I called ford and they told me that there were not any open recalls on this vehicle even though ford had recalled '99-'01 model year vehicles ( #04v332000) for the exact same problem. I guess it is going to take a serious injury to get ford to address this problem for the later model years.
Dt*: the contact stated while approaching an intersection at low speed the left front coil spring broke, shearing off the sway bar link. The inside of the fender was rubbing the tire. Therefore, the vehicle was towed. This occurred on normal road conditions and under normal driving. The manufacturer and the dealership were contacted, and stated there were no recalls on the vehicle. *ak updated 02/07/06.
Dt*: the contact stated while pulling into the driveway the front driver's side tire blew out. The tire was removed, and it was determined the coil spring broke, which may have caused the failure. *ak updated 02/24/06.
I was pulling out of my driveway when I heard a loud pop. Upon inspection, it was determined that the coil spring had broken. The car had to be towed to a service station to be repaired.
My 17 year old daughter was driving home after christmas shopping on december 23. Good road, no bumps, nothing in the road. She was stopping for a red light, going about 25 MPH when there was a loud "boom". Because she was slowing for the light, she was able to maintain control and to pull into a mini-mart. The right front spring broke and punctured a brand new tire (3 weeks old). I had it towed to our mechanic. In the meantime, I checked online and I'm seeing that 1999-2001 taurus have the same problem and they are being taken care of with a recall. I placed a call to ford and to 2 local dealers and was told that there was no recall on the 2002 and I would have to pay for repairing this defective product. This vehicle is used by my 20 year old daughter who came home from college for christmas break. If this had happened on the thruway at 65 MPH, I hate to think what could have happened. This is beyond dangerous - does it take a fatality to get someone's attention?
2002 ford taurus front right side spring broke. *ts ***no answer required*** the windshield had to be re-sealed due to water leaking inside the vehicle. The motor assembly had to be replaced for the heater. The consumer discovered there was a recall for the coil springs as well as the windshield problem that she was experiencing. The consumer felt she should not have been charged for the problems that she was experiencing because of the recalls.
Dt: contact stated while driving out of the driveway the front coil spring on the driver side broke. This caused a puncture in the tire. He contacted the dealership , and they claimed there was no recall. The vehicle was taken to a local mechanic and is currently being repaired. *ak updated 05/22/06.
Dt: the contact stated while driving the spring in driver's side front broke. The vehicle has not been inspected. *ak updated 2/24/2006 - the consumer's vehicle was not included in recall 04v332000 due to VIN.
Good morning. I was driving at approximately 55 MPH on a normal highway and heard a loud clunk sound. I was driving a 2002 ford taurus ses 4 door sedan. I temporarily lost control of my car and pulled over. The car was towed to courtesy ford in syracuse ny. 99% of my service is completed here. The service order states found left front spring snapped and also broke strut bearing and rubbed against left front tire and rim. Also ripped c.v. Boot l / replaced both front springs, bearings, struts. The service representative advised me their was a recall on 1999/00/01 ford taurus for spring failures such as this. (I have read here of your investigation on 2000/2001 models of the ford taurus) the service representative advised he was sure this would be expanded to the 2002 model year and to hold onto my receipt. So I am filing this complaint to possibly help in the cause of including the 2002 model year also. Thank you for allowing me to file this complaint.
Dt: the contact stated while driving the rear driver's side coil spring broke. This failure caused a puncture in the rear tire. There were no prior warnings indicating a problem with the vehicle. The vehicle has been repaired. A local repair shop replaced the rear coil spring. The manufacturer has been contacted. *ak 12/7/2005.
Dt: the contact stated that the vehicle was experiencing a violent vibration in the steering wheel. Along with the vibration heard a loud clanking sound in the front end. The noise and the vibration get worse when driving at 45 MPH or higher. He had a situation where he was trying to avoid a road hazard and the vehicle was extremely hard to control. The vehicle has been in the shop several times for the problem. There has been no conclusion to the problem. He has been in contact with ford, and they offered no free remedy. Dt: dealer had been working with the contact to find the source of the vibration, when suddenly they told him that they did not want to see him or his vehicle in their dealership again. He has not yet decided what approach he should take with the vehicle.
Dt: the contact stated that the right front coil spring broke while driving at 30 MPH almost ripping the entire circumference of the inside of the tire. The car went down on the right side. The car was towed to a garage. The coil spring has been repaired at this time. She has been in contact with ford and they told her that there was no recall for the coil spring. *ak updated 1/4/2006 - *nm updated 02/08/06
Dt: 2002 ford taurus. Rear coil springs broke. Had 70000 miles on vehicle. Dealership fixed coil springs. There was some rust near the brake where the coil springs broke. When I got into vehicle the coil spring broke. Vehicle was in driveway when this happened. This is a safety issue and there should be a recall on 2002 ford taurus.*ak updated 12/27/05.
After purchasing a brand new set of tires, I drove off of the parking lot and heard this horrendous noise. I continued driving thinking it would go away but after a block I turned around and went back to the place I bought the tires from. They put it up on the rack and determined the rear coil spring was broke. I drive a 2002 ford taurus and heard about the 00 & 01's so I believe the 02 should also be looked into. I had to have 2 rear coils, springs and struts put on. And pay for another tire as well as get another alignment. I wasn't too happy about it. I do not have the old part.
Dt: the contact stated the hub bearings on the right wheel in the front were bad, had to replace them three times. On 8-22-05 a garage told the contact the wheel was getting ready to fall off. They had not taken it back to the dealer. She heard a noise like a rubbing , grinding sound and the noise got worse. The noise occurred at speeds of 10 MPH and above. Also the engine light was coming on, and they had to replace the feedback sensor to the engine. *ak the vehicle would stall while being driven. The dealer replaced the fuel tank and pump. The vehicle could not be started. The dealer replaced the battery. Two ball joints, one inner tie rod and left side axle shaft were replaced.
Dt: the coil spring on passenger's side broke . This happened on august 22, 2005. Saw recalls online but it did not include this vehicle due to VIN. The recalls were on the coil spring and the acceleration. The vehicle surged forward. If at stop sign with foot on the brake it still tried to surge forward. This happened frequently.
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