About 5 months ago I filed a complaint about my strut spring breaking and going into tire! I was told that issue is still under investigation! Please give me a status! I have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. Im afraid of driving the car and I should not have to pay for this defective part!
2002 Ford Taurus suspension complaints
Page 8 of 33: complaints 191 to 220 of 962, newest first, as owners wrote them.
Tl* the contact owns a 2002 ford taurus. The contact was reversing at an unknown low speed when he heard a loud, abnormal pop. He then discovered that the front driver side tire was punctured by a broken strut. Upon further inspection, the contact discovered that the front passenger strut and both rear struts were fractured and severely rusted. The contact was informed by the dealer that his VIN was not included in the federal safety agency campaign id number: 04v332000 (suspension:front:springs:coil springs). The vehicle was repaired by the contact. The failure did not recur. The failure mileage was 89,000 and the current mileage was 90,000.
Over the course of 8 months on three separate occasions, 3 out of 4 factory installed coil springs on my 2002 ford taurus snapped and punctured each corresponding tire. The taurus was purchased and used in michigan for 6 years, then I relocated to florida. Within the first month of living in florida is when the springs began to snap one by one. Two of the springs broke while my vehicle was in my drive way: 2 of 3 springs snapped while the vehicle was unoccupied in park and 1 occurred when I put the vehicle into reverse. The taurus hadn't moved more than an inch from its parked position when the third spring snapped and punctured my tire. After the first spring snapped, I had it (and the tire) replaced at a vehicle repair shop. A month later when the second spring snapped, I also had that spring and tire replaced at a vehicle repair shop. The third spring snapped about 6 months after the second spring snapped and again I had to have it towed to a repair shop for a new coil and tire. It was at this time- when the third spring was in the shop to be replaced- that I opted to have the fourth and final spring repaired so as to avoid eminent rupture of a fourth tire.
Tl* the contact owns a 2002 ford taurus. The contact stated when driving 10 MPH or more, there was an abnormal rubbing noise from the rear tire. The contact later discovered that the coil springs were fractured and damaged the rear passenger side tire. The dealer advised that the vehicle was not under recall. The vehicle was not repaired. The failure and the current mileage was 117,000.
Inspection for front end alignment revealed both rear coil spring broken.
2002 ford taurus taken to repair shop for routine service: oil change and multipoint inspection. Received a call from repair shop indicating that during the multipoint inspection they found that the left rear coil spring was fractured and separated. They indicated that this could have punctured the tire during normal driving. Rear and front coil springs are original as installed by the vehicle manufacturer. Repair shop was authorized to replace the left and right rear coil springs. Ford motor company was contacted. There was no promise made of restitution. Email indicated they work closely with the federal safety agency. Portion of repair bill dealing with the replacement of both rear coil springs was $640.00. Both coil springs have been saved and in our in my possession. A couple of photos have also been taken of the one that fractured.
Tl* the contact owns a 2002 ford taurus. While driving at approximately 50 MPH, there was an abnormal grinding noise near the rear driver side tire. The contact moved off the roadway and went to inspect the vehicle. The contact was unable to determine where the noise was coming from. The contacts personal mechanic inspected the vehicle but was also unable to locate the origin of the abnormal noise. The contact stated the failure would occur intermittently and only when attempting a turn. The dealer found that the coil spring was rusted and fractured. The noise was caused by the soil spring rubbing against the interior of the tire. The coil spring was replaced as well as the rear stabilizer links. The failure mileage was 94,000 and the current mileage was 94,225.
Two nights earlier I was in my garage working when I heard a loud bang. I was startled enough to go outside. Believing it was a vehicle that had just driven by I went back to work. That evening my son was going to borrow our 2002 ford taurus sel. As he was backing out to leave the front passenger tire blew out. Further investigation revealed the spring snapped in half. You could see by the tire that the spring rubbed a groove on the tire and once he turned the steering wheel the spring tore a huge long hole into the tire. The tires have approx. 20,000 miles on them. I went on-line to see what it takes to replace a spring when I saw a bunch of forums where this has been a fairly common occurrence/problem. I will purchase a new spring and have it installed but actually it seems like the safest thing to do would be to replace them all. I will also keep my receipts for the work if there is ever a recall. It sounds to me like until there are some tragic accidents ford doesn't see this as a big problem. I just warned a coworker whose wife owns a 2003 taurus about this and she had one snap a year ago but the tire wasn't punctured. This is crazy!! I can't believe this hasn't been taken care of. Thanks!
Tl* the contact owns a 2002 ford taurus. The contact stated the front driver side tire was flat. While attempting to replace the tire, the contact found that the front coil springs were fractured. The dealer replaced the coil springs. The failure mileage was 103,000 and the current mileage was 109,000.
On july 18, 2010, while putting my 2002 ford taurus into reverse, the coil spring on the front driver's side snapped and punctured my tire. This happened as soon as I took my foot off the brake to begin backing up. I currently have it at a body shop to look into the repair.
My car was parked in a driveway and as I was about to back out my front driver side tire blew. A new tire was purchased and replaced on my car. While attempting to back out again, the brand new tire blew as well. After reaching into the wheel well, we found that the coil spring had broken and punctured the tires. The car showed no signs of upcoming failure prior to this event. It was driving perfectly fine and was just in for an oil change and inspection 3 days prior.
Tl*the contact owns a 2002 ford taurus. While the vehicle was parked the front coil spring broke. The vehicle was towed to a tire repair shop. The local repair shop replaced the front coil spring, struts, the sway bar links and the lower ball joints. The approximate failure mileage was 79,687 and the current mileage was 80,500.
My front passenger coil spring broke and cut a slash in my tire. My husband says we all could have been killed had I been going faster - as in down the highway. My car just missed the recall and ford won't do anything about it. I'm worried that the back springs will break and we'll all die.
I was backing my 2002 ford taurus out of a parking space when the tire blew. I had to have the car towed. The front coil spring broke and put a hole in my new tire. Had to replace broken spring, sway bar link, new strut and new tire for a cost of $441.82. Had replaced the back springs a month earlier.
Tl* the contact owns a 2002 ford taurus. While driving at approximately 25 MPH, the front driver side tire experienced a blowout and the vehicle collapsed onto the frame. Upon further examining the vehicle, the contact stated the front driver side coil spring broke which pierced the tire. The contact called the manufacturer who advised him that there was not a recall on the failure for earlier model vehicles and he would have to pay to have his vehicle repaired. The vehicle was not repaired. The failure and current mileages were 144,008.
Driving 20 MPH down sidestreet with wife, 3 and 6 year old kids in car. Very loud bang, car dropped a couple inches and we pulled over. The left rear coil spring had broken and the spring was rubbing on the inside of the tire. I just had the 2 front broken coil springs replaced about 3 months ago, and the mechanic told to watch out for the rear ones, there is a known defect with them. As soon as it happened I immediately knew what it was from what the mechanic told me. I put the doughnut on, and drove home. Tire is probably unsafe now as the spring has been digging a groove in the sidewall. This is a real safety hazard, as I have been reading up on the large number of complaints online, and the recall of prior year models with the exact same problem. Ford needs to address this before someone is killed, and a lot of owners are forced to pay for an obvious engineering mistake. I have not had the car fixed yet because it just happened today, but I am expecting the repair cost to be similar to the front strut replacements plus the cost of a new rear tire - probably in the vicinity of $1400.00. This is unacceptable for a manufacturer to allow this to continue when there is an obvious problem, they should have learned from the damage this is doing to toyota. I am going to write a complaint to them as well.
Tl* the contact owns a 2002 ford taurus. While driving at 5 MPH the contact began to smell smoke. Upon further inspection, the contact found that three of the four coil springs had failed. The dealer referred him to the manufacturer who advised there were no recalls and would not provide any assistance. The vehicle was not repaired. The failure mileage was 87,000.
Tl*the contact owns a 2002 ford taurus. While driving at 40 MPH, the contact heard a popping noise when turning. The contact stated that when she arrived at her destination, she noticed that the front driver side coil spring had broken. The contact called the dealership and the dealer stated that they would not assist with repairs costs as the vehicle was no longer under warranty. The vehicle had not been inspected or repaired at the time of the complaint. The current and failure mileages were approximately 150,000.
Tl*the contact owns a 2002 ford taurus. As the contact was attempting to move out of the driveway, he heard a loud clanging noise. The contact noticed that the tire was flat and was advised by aaa that the right spring clip had broken loose. The vehicle was towed to an authorized dealership where the contact informed that the vehicle was not included in any recalls and he would be responsible for repair costs. The vehicle was being repaired at the time of the complaint. The current and failure mileages were approximately 94,000. Updated 11/29/10 *bf the consumer was informed that the right front spring had rusted loose, which caused the frame to collapse onto the tire, blowing out the tire. The consumer has since traded the vehicle. Updated 12/08/10
Tl* the contact owns a 2002 ford taurus. The contact stated that the front passenger coil spring snapped and punctured the front tire. The contact installed the spare tire. The vehicle was not repaired. The manufacturer was contacted but would not provide any assistance. The failure and current mileages were approximately 80,000.
Tl* the contact owns a 2002 ford taurus. While driving at approximately 5mph, the contact heard an unusual noise and noticed that the vehicle suspension was sitting lower than normal. The front drivers side coil spring had also broken. As a result, there was also a dent in the front drivers tire. The manufacturer advised that the vehicle was not under recall and would not provide any assistance. The vehicle was not repaired. The failure and current mileages were 98,500.
Both rear coil springs on my 2002 ford taurus broke at the same time. There was no special event that caused the failure. The broken spring on the drivers side ruined the tire. Ford was contacted and even though previous year models were recalled for this problem no recall exists for my car. Both strut assemblies and one tire were replaced before the car could be driven again. Old parts are still available.
I have a 2002 ford taurus. I discovered on june 7, 2010 that both rear coil suspension springs are broken on the rear of the car. I had a flat tire that I took to have repaired. The side wall was cut and the tire could not be repaired. I had the tire replaced and before I could leave the parking lot the broken spring had cut and ruined the new tire. This defect could result in serious injury. I could have had a tire blow out, I was lucky that I did not leave the parking lot of the tire repair center. The car is at the ford dealership being evaluated for repair. At this time there are no recalls on my car. This is a common problem with these ford cars and I understand that several complaints have already been filed. I am very concerned about the safety of this car. I understand that there have also been problems with the front coil suspension springs breaking and puncturing tires.
When I was backing my ford taurus 2002, the driver side front coil spring broke and went through my new tire.
The passenger rear spring busted on my 2002 ford taurus while just sitting in the driveway. About 2 months ago the front driver's side spring busted while I was backing out of the garage (I already filed a complaint for that incident).
I was driving to work and I heard an extremely loud pop come from the right rear side of my car when I had made a left hand turn at a stop light. At first I didn't think anything of it because I saw no evident damage after arriving at work. About 2 weeks later I noticed some abnormal tire wear. I took my car to the shop to ask about the tread wear and when they went to rotate my tires they found that the rear right spring had fallen off the seat. Because of the spring falling off the seat I had to have the entire right rear strut replaced. Because of the history with the springs falling off the seats and the potential damage it could do I also had the left rear strut replaced as well. I had done some research to find that what happened to my car is a very common problem among 2002 ford taurus as well as older models. I want the safety commission to be aware that this has happened to my vehicle now as well.
Tl*the contact owns a 2002 ford taurus. The contact stated that on may 27, 2010, while driving at 20 MPH, the front suspension broke and punctured the tire which caused a loss of vehicle control. The contact was able to bring the vehicle to a complete stop. The vehicle was then towed to a repair shop where the front suspension and coil spring were replaced. The contact called the manufacturer who stated that the vehicle was not included in any recalls. The current and failure mileages were approximately 98,000.
Car was parked,when I went to get into car to go to work,I heard a bang! I went to inquire,I noticed a piece of broken white nylon stabilizer link,then I went to put car in reverse,and the drivers side strut spring went into tire,if I had been driving,a serious accident could have occurred! Please help taurus owners with this problem. Thank you!
When backing out of my driveway my left front tire on my 2002 taurus exploded. My car has under 64,000 miles on it and my tires were less then 6 months old. The spring broke and cut the tire half way around. I was just stopping to look for traffic when it happened. Had this happened 3 days before I would have been on the freeway with my grandchild. Ford knows of this problem and recalled all cars up to 2001 even though these are the same springs. How needs to die before they fix this. I am afraid to even drive it because I see someone had it happen 2 times . It may cost up to $1,000 to repair it and that is not counting the towing and the new tire.
Tl* the contact owns a 2002 ford taurus. The contact stated he heard an unusual noise in the vehicle and it was taken to a local repair shop. He was advised that the rear suspension had fractured and would need to be replaced. The vehicle was repaired and neither the dealer nor manufacturer were contacted to report the failure. The failure and current mileage were 107,000. Updated 11/16/10 *cn updated 11/26/10
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