Tl* the contact owns a 2013 ford taurus. The contact stated that the vehicle would not start automatically on the first attempt. During the second attempt, the vehicle cranked, but was not turning over. The contact used the key to start the vehicle; however, the vehicle was just cranking. The vehicle was not towed. An independent mechanic came to the contact's residence and diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact called paul cerame ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) and informed them of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number: 16v621000 (fuel system, gasoline). The approximate failure mileage was 80,000.
2013 Ford Taurus fuel system complaints
Page 3 of 5: complaints 41 to 70 of 107, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford taurus. The contact was unable to start the vehicle. Upon further investigation, the contact associated the federal safety agency campaign number: 15v812000 (fuel system, gasoline) with the failure. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 112,000. The VIN was invalid.
Vehicle occasionally would stall at intersections or traffic lights; eventually the car would not restart at all. I had towed to ford dealer in knoxville tn where they diagnosed the problem as the fuel pump, which they have replaced at $905 plus tax. I read for recalls and came across 16v621000 which completely describes my car's problem. The vehicle has only done 125,000 miles. A fuel pump should not have issues with mileage. Please can you help me obtain reimbursement. In two occasions a car nearly hit me from behind as I was stalled.
I see that my car has several recalls for fuel module issues. My car recently started leaking gas and the gas hand has suddenly stopped working. According to my VIN the only recall is my door handles but I think that my gas issues are apart of the recall that cnn spoke about. There are also weird issues with the axel or suspension that seem to be apart of the recalls for this year. I'm hoping I can find out if my vehicle is apart of these recalls and that it can be repaired because it is not safe. The AC and heat also have major issues that nobody can seem to fix I believe it's an electrical issue.
Tl* the contact owns a 2013 ford taurus. While attempting to accelerate from a stop, the vehicle would not accelerate. The vehicle had to be towed to an independent mechanic and the fuel pump was replaced. Richmond ford lincoln (4600 w broad st, richmond, va 23230) was contacted and stated that the vehicle was not included in the federal safety agency campaign number: 16v621000 (fuel system). The manufacturer was also contacted and made aware of the failure. The vehicle was repaired. The failure mileage was 85,251.
I have the exact problem that is described by the recall but my VIN number isn't part of the recall. This can't be right and I have paid through the nose to fix what other people got for free.
I went to mall came out and car would not start. Towed to webb ford next day and mechanic said fuel pump electric module (pem) overheated causing loss of power to fuel pump. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Cost to fix was 400.00.
Tl* the contact owns a 2013 ford taurus. The contact stated that the vehicle would not start. The vehicle was taken to the local dealer (westfield ford, 6200 s. Lagrange rd, countryside, il) where it was diagnosed that the fuel control module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The engine just stalls without any warning while driving and will not restart for awhile. I called ford, but the lady told me they are not technicians at the call center so they can't assist; even after I told them that I took the car to a ford dealership and their scanning didn't reveal anything. The issues happens 5 times over two months.
Engine will turn over however will not start as if it is starved for fuel or no spark
I was working with someone to get reimbursed for this. His name was donte kirksey. I have all emails . I had a failed part that made my car completey stop while I was driving. Tbey realized it was fords fault was suppose to reimburse us 700. And still havent heard back
My first problem was the fuel pump. The second was the power steering. Now I am having an engine problem that I am waiting on a mechanic to check.
While driving my car would cut off. It would try to start but not turn over all the way. After a couple of hours the car would restart.I took the car to the dealership to find out it was my fuel pump control module. Which I see has been recalled in other vehicles like mine.
Car stalls and cuts off without warning while driving. It loses all power and shuts down.it has happened serveral times periodical on a city street as well as on the highway while car is in motion.there is also a problem with smelling gas fumes inside the car when this happens.
The driver side and passenger side door locks do not work with the key fob. At times they appear to be locked, but are not. This occurred after a recall where the interior door handles were replaced. It did not do it at the dealership so it could not be fixed under warranty. Now my car will not start. It started, then died and it cranks, but does not start. Eventually the battery dies. It acts like it is not getting fuel. The fuel pump assembly was replace (13s04) in july of 2014. There is a recall of the fuel pump control module (16s31) for cars 201301015, but mine is not one of them. It should be!
Vehicle quit accelerating while driving down a paved 45 MPH road, wrench symbol appeared on the dash and engine ran rough. According to the owners manual the wrench symbol indicates that the vehicle went into reduced power mode. Had it towed to the shop and it started and ran normal for him. There were no active, pending,or memory codes in the computer system. It was driven 50 miles with no other problem occurring during the test drives. There are no recalls on this vehicle for this very dangerous condition even though there are many documented cases of the exact same problem.
My car was parked , I went to start the vehicle and it just cranks , the engine never turns . I'm told it's the fuel pump and that my car had a recall for this issue but my VIN doesn't show up in th search for a recall .
My taurus stalled at a red light, the engine turned over, but would not start. I was in the middle lane of a very busy road. I was towed to a nearby service center. They had to replace the fuel pump control module and fuel pump and hanger with sender. It turns out that ford had a recall for 77,502 2013-2015 ford taurus's for the fuel pump electric module. This part was overheating causing lack of power to the fuel pump. I talked to the service manager, victor hyer, at coconut point ford, estero, fl and he in a very unprofessional way told me that it wasn't their problem, I needed to talk to ford customer service. I had talked to them on numerous occasions starting 7/11/18 for my power steering failure, that ford had recalled over 400,000 cars including 2013 ford taurus's (safer car complaint number 1112315) they would not let me talk to anyone above the level of supervisor.
On (4) occasions in the last 2 weeks, a wrench light has come on and my taurus entered limp mode, causing a rapid deceleration with the inability to maintain a safe speed with other traffic on the highway. In all but one of these instances, I was in a center travel lane on a 4 lane highway where the flow of traffic regularly exceeds 65mph. The fact that this "limp" mode can initiate and reduce your speed as drastically as it does is certainly a safety concern.
Tl* the contact owns a 2013 ford taurus. While driving 50 MPH, the engine stalled and the vehicle coasted to a stop on the road shoulder. The vehicle was towed to the dealer (town east ford, 18411 lyndon b johnson fwy, mesquite, tx 75150, (972) 584-9140) where the fuel pump modular and relay were replaced. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 90,000.
Tl* the contact owns a 2013 ford taurus. While driving approximately 30 MPH, the vehicle stalled without warning. The vehicle was towed to christian brothers automotive granbury (3809 e u.s. Hwy 377, granbury, tx 76049, 817‑776‑4212) where the technician performed a diagnostic test and replaced the fuel pump relay. A month later, the failure recurred and the vehicle was taken back to the dealer who replaced the fuel pump module. The manufacturer was made aware of the failures and stated that there were no recalls. The failure mileage was 35,653.
Engine stopped running without warning. Would then crank but not start. Diagnosed the fuel pump relay as the problem. Removed and replaced and car started. Removed part was on recall list for different model taurus and the ford cars but not mine (2013 ford taurus sel). I received no recall notice. Ford fuel pump relay part number aa8a-9d412-ca with supplier p/n d7790045-0c was oem on my car. This part is listed as faulty on the ford web site but not for my car model and I received no notice. This is a very dangerous failure mode.
Tl* the contact owns a 2013 ford taurus. While driving 75 MPH, the vehicle lost power. There were no warning indicators illuminated. The contact was traveling out of town so the vehicle was towed to an unknown local dealer. The dealer diagnosed that the fuel module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. *tt
Vehicle drove fine with no warning of any issues. Started car, drove from 1 parking space to the next and the engine died. Car would start but on stayed on for a few seconds, then stalled out again. Tried this over and over again, realized it wasn't going to actually run. Took it in to ford, they diagnosed it having problems with the fuel pump module. I have seen several recalls on fuel pump modules in specific 2013 taurus models, but mine isn't included.
Tl* the contact owns a 2013 ford taurus. While driving 35 to 40 MPH and depressing the accelerator pedal, the vehicle stalled in the middle of the street. The contact made three attempts before the vehicle was able to restart. Afterwards, the vehicle drove normally. The manufacturer was notified and referred the contact to the dealer (coggin ford jacksonville, 9650 atlantic blvd, jacksonville, fl 32225). The contact would be responsible for the repair since there was no recall. The contact researched and found the federal safety agency campaign number: 16v621000 (fuel system, gasoline) for the same failure. The vehicle was not diagnosed or repaired. The failure mileage was 96,000.
My car wouldn't start and took it to the shop and learned it was the fuel pump control module that went bad this also caused the fuel pump to go bad and need replacing
The electronic throttle body on my 2013 ford taurus failed and left my wife with traffic behind her on the highway in limp mode just barely able to move off of the road ,out of the way of oncoming traffic . This happened more than once .
Tl* the contact owns a 2013 ford taurus. While driving 60 MPH, the vehicle stalled without warning. The failure recurred several more times. The vehicle was not taken to a dealer or independent mechanic. The contact believed that the fuel pump electric module was the cause of the failure and replaced the module himself. The contact spoke with bob-boyd ford (2840 n columbus st, lancaster, oh 43130) who stated that the VIN was likely not included in the federal safety agency campaign number: 16v621000 (fuel system, gasoline). The manufacturer was made aware of the failure and confirmed that the VIN was not included. The approximate failure mileage was 193,000.
Vehicle stalls and high speeds and goes into "limp mode" where vehicle loses all power and acceleration. Vehicle immediately begins to decelerate in traffic causing a very dangerous and hazardous situation for the driver and other vehicles. This has now happened 8 times in my taurus 5 of which was in the interstate in excess of 70mph. *tt consumer stated issue was not related to the fuel pump, issue was caused by the faulty throttle body. Warranty did not cover the part and consumer ended up paying out of pocket for the repair. Updated 7/25/18*jb
Fuel pump module malfunctioning causing vehicle not to start
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