While driving on a 6 lane road at 40 MPH, the engine just shut off. A yellow wrench light appeared on my dash. With my flashers on, I managed to coast over to the shoulder of the road, and then restarted the car. The wrench light disappeared. I drove immediately to the ford dealership service center, and was told that they could "not duplicate" the issue as no codes were activated by the car's computer. One service person thought it could perhaps be related to an electronic throttle body issue that other ford models had. However, I was told that if it happens again to bring it back. Obviously, I am afraid of it happening again and want some kind of resolution. The car has only 18,000 miles.
2013 Ford Taurus fuel system complaints
Page 5 of 5: complaints 101 to 107 of 107, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford taurus the contact stated that the federal safety agency campaign number 13v227000 (fuel system, gasoline) had exceeded a reasonable time for repair. The dealer stated they don't have the part and they don't know when the part will be available. The failure and current mileage was 4,200.
On saturday, aug 17th, our 2013 ford taurus police interceptor (sedan) VIN:[xxx] was stopped at a place of business and turned off. Initially, the vehicle would not restart. After a few minutes the vehicle started but would not move. The vehicle was removed from the premises by a wrecker and taken to griffin ford co in thomasville, ga. This date, aug. 22, 2013, I spoke with a serviceman at griffin ford and was told that the front wheel axle had broken and that the repair part would be back-ordered (placed on an emergency need basis), but no repair time frame could be given due to the fact that there were no replacement parts in the country. We have had previous problems with both of our (above VIN # and VIN:[xxx]) 2013 ford taurus police vehicles with the problems previous to this being excessive gas fumes within both vehicles (fuel pump was replaced before recall was issued on both cars but after receiving recall, fuel pumps were again replaced), check engine light was on (evaporative emissions solenoid was replaced, air bag light was on, seat belt sensor was bad and the buckle/sensor was replaced. All of these issues have occurred this year. As you are aware, all repairs take time and we are especially concerned about the time frame to receive and repair the wheel axle. Have there been other reports of this type of problem? Looking forward to a response from your agency. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2013 ford taurus. The contact stated that the vehicle was included in the federal safety agency campaign id number 13v227000 (fuel system, gasoline). The vehicle was taken to an authorized dealer and the part was unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced any failures.
Tl* the contact owns a 2013 ford taurus. The contact received notification of the federal safety agency campaign number: 13v227000 (fuel system) and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford taurus. The contact received notification of the federal safety agency campaign number: 13v227000 (fuel system, gasoline) and the vehicle was taken the dealer for recall service however, the contact was denied the recall repair. The dealer stated that they would only repair vehicles that they had sold. The vehicle was not repaired. The manufacturer was not contacted. The current mileage was 11,200. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford taurus. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v227000 (fuel system, gasoline) but was informed that the parts were not available. The contact felt that since the failure was reported in may 2013, there should have been a remedy available. The contact had not experienced a failure. The current mileage was 4,000.
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