2010 Ford Transit Connect: doors won't lock, open or latch

Filed Jun 1, 2021 · Locks · CA

2010 Ford Transit Connect 120,000 miles Pulled driver door (electric lock) latch handle to exit vehicle. Upon pulling the door latch handle a very loud buzz lasting for approximately 1 to 2 seconds came from the driver door. I remained in the vehicle and closed the driver door and pressed the door lock mechanism and all doors locked. I then pulled on the driver door latch handle to unlock the doors which resulted in the same loud buzz from the driver's door. I exited the vehicle and locked it using the key fob. Upon returning to the vehicle I unlocked it using the key fob and again a very loud buzz came from the driver door. It was apparent this loud buzz only emanated when the automatic door locks were commanded unlocked, no noise while moving to the locked position. I entered the vehicle to drive home, all doors locked automatically as designed. After parking I pulled on the driver door latch to open the door. No loud buzz, however the latch did not release and the door would not open. The interior door latch lever now offered resistance, which is abnormal. I lowered the driver door window and tried, unsuccessfully, to open the door from the outside. I also tried unlocking the driver door using the key fob to unlock/lock repeatedly, also unsuccessful. I exited the vehicle by climbing to the front passenger side. I then used the key in the driver door lock. Door still wouldn't unlock. Disconnected the battery cable to rule out the possibility the door locking mechanism was still energized. Still could not unlatch and open the driver door. There is likely a mechanical malfunction in the driver door automatic locking mechanism. Thankfully the inability to exit the vehicle was merely an aggravation. Obviously the same cannot be said if circumstances were such that a hasty vehicle exit was required. Dealer has not been notified about this trouble - vehicle is no longer under warranty and I have zero confidence in this dealerships' service department.

Filed Oct 1, 2018 · Electrical, Locks · 116,000 miles · CA

Tl* the contact owns a 2010 ford transit connect. While the vehicle was stationary, the driver's door would not open. As a result, the contact had to climb over the emergency brake and exit through the passenger door. The contact, an independent mechanic, stated that the generic electronic module that controlled all of the locking mechanisms in the vehicle failed to lock and unlock on more than one occasion while inside or outside of the vehicle. Furthermore, both of the rear sliding doors experienced intermittent failures. A dealer was not made aware of the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 116,000.

Filed Jul 14, 2017 · Electrical · 50,000 miles · NJ

The power door actuator stops working or works but has a strange grinding sound. The power door lock will remain locked, cannot be unlocked manually, and requires the key fob unlock to exit the vehicle.

Filed Dec 8, 2016 · Electrical · 30,000 miles · PA

Tl* the contact owns a 2010 ford transit connect. The contact stated that the door lock actuator failed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure mileage was 30,000. Updated 01/27/17*lj

Filed May 2, 2016 · Electrical · 216,000 miles · NC

Tl* the contact owns a 2010 ford transit connect. The contact stated that when attempting to exit the vehicle, the driver side door failed to unlock utilizing the key fob or the handle. The contact had to exit the vehicle utilizing the passenger side door. The contact called the dealer and was notified that there were no recalls on the door lock actuator. The vehicle was driven then to an independent mechanic that replaced the door lock actuator. The failed occurred on twenty-five occasions. The manufacturer was notified of the failure. The approximate failure mileage was 216,000.

Filed Jul 8, 2013 · Visibility · CA

The incident is that the vehicle is poorly made. Body wise. Within the first week I replaced the right windshield wiper. Within 90 I had replaced both of them. At 19,000 miles I needed brakes. I have 85,000 miles and have had 4 sets of brakes. I have had to replace 3 of the 4 door lock motors at the cost of $500.00 each and still the doors do not lock or unlock as they did the day I bought it. I have replace 3 of the 4 tire sensors and still have problems with idiot light. I have replaced the passenger side tail lighting system not once but twice. Had the headlights fixed. The rubber around the drivers door has come loose within the first year, and I can see light out the floor in the backseat behind the driver and have since I bought it. I found the problem the first time I cleaned the interior. Guess door is not sealed or something. I spoke with the local charlon ford where I bought the vehicle and they are not the least bit interested in even talking with me about these problems. I even tried to trade it in and was told the vehicle was so new there was no resale value basis at that time. Now the cooling system fuses are burning out and I am told by ford in mojave there was a tsb, but I have yet to be notified. The vehicle is cute, easy to drive other than in the wind, but!!!!!!!!!!!!!!!!!

Filed Jun 26, 2013 · Body · 88,000 miles · CA

Tl* the contact owns a 2010 ford transit connect. The contact stated that the front driver's side interior door handle would not function. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage 88,000.