The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under a recall related to the failure; however, the failure reoccurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
2014 Ford Transit Connect: doors won't lock, open or latch
16 of the 128 complaints about the 2014 Ford Transit Connect describe doors won't lock, open or latch.
- owner complaints
- 16
- of this car's complaints
- 13%
- typical mileage
- 79,006
- recalls
- 3
Is there a fix? There are 3 recalls and 1 service bulletin for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
Door latches - Took this vehicle into Hopkins Ford Dealer in Elgin IL. The parts aren't in so it is delaying the repair. The main question I have is every time I have a recall I am told I have to wait for the part to break so they can send to Ford as proof in order to get the parts. This does not make sense to me as this is a safety issue am I to wait to get injured because the recalled part finally breaks and then I can use the recall to repair my vehicle?
The driver side door latch failed. The door would not close and latch. Dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23V502. ~ 90 days has passed since the repair.
The contact owns a 2014 Ford Transit Connect. The contact received notification of the federal safety agency Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side door latch had detached from the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.
The driver side door latch failed and the door will no longer latch when closed. Thankfully it failed while the vehicle was stopped. Obviously this is a safety concern as the door can now open on its own and can not be secured closed. The vehicle is currently at a local Ford dealership (Gary Yeoman's Ford) where the component is being replaced. There were no warning lights or symptoms, it was working fine until it failed.
2014 Transit connect LH front door won't latch , this van has 44,000 miles on it I bought it new.. the door will fly open can not drive it like this.. the sliding doors had a recall but not the front doors. door latch fail
The contact owns a 2014 Ford Transit Connect. The contact stated that he was unable to close the front driver’s side door. The vehicle was taken to the dealer who diagnosed that the driver’s side door latch needed to be replaced. The manufacturer was notified of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 79,006.
On August 28, 2021, in Suisun City, CA, just prior driving, the owner discovered the front side door latch had failed, resulting in an inability to close the door. The vehicle had been parked in the direct sunlight with ambient temperatures over 100 degrees F. No prior indication the door latch was failing. The vehicle was subsequently inspected by local Ford Dealer and side door latch was found inoperative and was replaced. Owner retained replaced side door latch. Since the 2014 Ford Transit Connect was not built at the Valencia Assembly Plant, per Ford Recall #s 20S30, 15S16, and 16S30, the owner had to pay full the repair cost ($370.65). The serial numbers of the failed side door latch is FoMoCo DT1A V21813-BA. 4081 4157 97142 DOPRF. Consideration should be given to include 2014-2016 Ford Transit Connects built in Turkey be added to the federal safety agency door latch safety recall such that Ford can notify dealers to inspect and replace those side door latches at no cost to owners. Driving a vehicle with a front door latches that may be faulty is a safety hazard. See attached photos and document
The front driver-side door will not latch. The door opened while driving. The fault appeared on the afternoon of Saturday 21AUG21. My seat belt saved my life and those around me in traffic. I booked the first available appointment for my local Ford dealership to inspect on Thursday 26AUG21. No warning sounds or changes in operation to indicate there was a problem prior to the fault.
2014 transit connect. Consumer writes in regards to door latch safety recall. *ld
Driver door latch failed traveling 65mph on freeway. Door swung open on a turn and would not re-latch. Ford has denied the claim. Ford is replacing the latch as it has a 'broken pawl spring'. Door will not close until entire latch is replaced. According to dealership, they've encountered this same problem on other 2014 ford transit connects. After replacing the latch, ford insisted the vehicle was safe to drive and gave me the keys back. I did not even leave the dealership when the latch failed again and the door would not close again.
The drivers side door latch stopped working completely. Nothing happened to warrant it breaking. The door will not latch or lock, so it is a big safety issue. It will just open and attempt to close with the motion of the car. I took it to the dealer thinking they would fix it for free, as it is a safety issue, but they would not. The vehicle was stationary when the latch stopped working. In a parking lot.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
- Risk
- An unlatched door can open while driving, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 23S36.
Recall number 23V502000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.
Recall number 16V643000 · Recall details
Questions about the 2014 Ford Transit Connect door locks
Is doors won't lock, open or latch a common problem on the 2014 Ford Transit Connect?
16 of 128 owner complaints about the 2014 Ford Transit Connect (13%) mention doors won't lock, open or latch. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Ford Transit Connect?
There are 3 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Transit Connect
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Ford Transit Connect?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history