The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an issue for earlier models as well. Please require that Ford address the problem with all models.
2014 Ford Transit Connect: backup camera failure
14 of the 128 complaints about the 2014 Ford Transit Connect describe backup camera failure.
- owner complaints
- 14
- of this car's complaints
- 11%
- recalls
- 1
Backup camera failure by model year
- 20202
- 20195
- 20171
- 20164
- 20152
- 201414
What owners say
Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up in this van.
The Rear View Camera keeps doing weird things. One time you back up, it could be fine. The next time the picture will be upside down. The next time - no picture at all. The next time it could say that the camera is not working..... Ford issued a Recall on a LOT of models regarding this issue - they need to include my vehicle model and others.
The backup camera flips the image upside down and has static throughout the image. Occasionally it blinks out completely. This began happening on an occasional basis over the past few years, but in the past year it has been consistently upside down all the time.
Rear view camera does not work correctly. It has been fluttering for about 3 years, works maybe once a month.
Rear View camera has quit working. It has not worked properly for quite awile
Rear view camera malfunction. Back up function Stopped working and screen has now whited out permanently even when car is moving forward.
The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.
the backup camera has failed at 50,000 miles. The backup camera no longer functions.
Rear view camera is no longer functioning properly.
6-2021: Crackling sound on radio, whether on or off. 2 types: Like bare wires rubbed together, or connecting/disconnecting speaker. ·Crackling persists after vehicle shut off. Eventually stops. 12-2021: ·Radio quit working, crackling sound continued, appears random. ·Observed lights on @ distance. Then off. Vehicle was parked overnight, inactive. 2-2022: ·2-year-old battery died. Dead again in a few days. (Parasitic drain) Mechanic said it needed new radio. New radio was > $600.00, required reconfiguration of dashboard. ·Lost many, not all functions, of SYNC System, & it goes to sleep after a few minutes. Backup camera doesn’t work if SYNC system is asleep. Sometimes revived after pushing SYNC button on steering column. ·Auto electrical mechanic said still a drain on electrical system, but not like before. Rebuilt alternator & refurbished the fuse box too. Said electrical drain was from information control module on dashboard. Said take vehicle to Ford, have them reprogram the module where display screen is located & the drain occurring while vehicle is parked, would stop. ·Ford Technician said they had “no updates” on information control module. Took care of recall & transmission issues, returned the vehicle. oParasitic drain & dead battery continued. 3-2022: ·Battery tests as good but dies in 2 days. Engine quit if jumper cables were removed. Then died before they were removed. Appeared dead, no start even though connected to a good battery via jumper cables. ·Asked dealer to reprogram information control module. ·They gave it back, saying, “It’s acceptable”. oThey disconnected an “aftermarket” module. Went from 64 milliamps to 42 milliamps. Drove 90 minutes & parked. 29 hours later battery died. Dlr. said turn off/disconnect everything BEFORE shutting off vehicle: No automatic lights, heater, phone charger, etc. Apparently this is a body control module (BCM) problem. Not “information control module” problem.
My ford transit connect rear lift-gate would not open. Stationary. All door locks worked with the key fob except the rear lift-gate. The lift-gate would not work with the interior door lock electric switches. I was unable to open the lift-gate in any manner. The lift-gate does not have a lock operated by a key, just an electronic switch. I checked the 10amp fuse for the rear lift-gate lock and it was defective. I replaced the fuse and the door worked for about a week before breaking again. I replaced the 10 amp fuse 4 more times, each time immediately blowing the fuse. After reading 2 similar online issues about this, my operational theory was that the electrical wires powering the rear lift-gate switch were "shorting out". The most likely place was the area where the wires passed from the car body to the rear lift-gate. However, since I was unable to open the lift-gate, I was not able to access the wires. I took the transit connect to the closest ford service facility, and they fixed the problem. The service person removed the protective rubber sleeve covering the wires exiting from the right side of the transit chassis to the right side of the lift-gate. One could easily see a number of black wires with insulation missing and exposed copper wire. The wires were contacting each other and/or the metal where the wires exit the chassis. I do not know what the other wires operate, but the rearview camera had been intermittently malfunctioning for months. (car in motion, backing up) I feel this to be a dangerous situation, for the shorting wires are in the approximate vicinity of the gas fill spout inside the chassis. Gas vapors could ignite. This is potentially a dangerous situation.
Service bulletins that may apply
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- Ssm 48619
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- Inability to program and/or no electrical power after installation of a service part body control module...
- Concern of not able to program and/or no electrical power after installation of a service part Body...
- Some 2014-2017 transit connect vehicles, may exhibit a condition that causes the battery to discharge
- Panoramic roof panel blind inoperative, buckled and/or stuck.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
- Remedy
- Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C03.
Recall number 15V406000 · Recall details
Questions about the 2014 Ford Transit Connect backup camera
Is backup camera failure a common problem on the 2014 Ford Transit Connect?
14 of 128 owner complaints about the 2014 Ford Transit Connect (11%) mention backup camera failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Ford Transit Connect?
There is 1 recall and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Transit Connect
VIN decoder
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