Tl* the contact owns a 2016 ford transit. While driving, the vehicle stalled without warning. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to cooper ford (located at 5292 us 15 501 hwy, carthage, nc 28327, (910) 947-2244) where it was diagnosed that the high and low pressure fuel pumps detached and needed to be replaced. The vehicle was in the process of being repaired. The contact stated that the failure recurred three times. The manufacturer stated that the vehicle was not included in a recall and referred the contact to the federal safety agency. The approximate failure mileage was 95,000. The VIN was not available.
2016 Ford Transit fuel system complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Tl* the contact owns a 2016 ford transit. The contact stated that there was a failure concerning the fuel flap that was to remain closed. The contact noticed that the flap was sticking out and, when the doors were opened and closed, the fuel flap failed to remain closed. The dealer (horne freedom ford, 2161 us-70, thatcher, az 85552, (866) 862-8547) diagnosed the vehicle. The service center manager was to provide a response to the contact pertaining to a repair solution. The manufacturer was notified of the failure and recommended having a dealer diagnose the vehicle. The failure mileage was not available.
Tl* the contact owns a 2016 ford transit. The contact stated that the driver was driving at 30 MPH when the vehicle suddenly stalled. The vehicle was towed to a dealer where it was diagnosed that the fuel filter needed to be replaced. It was unknown if the part was replaced. The manufacturer was notified of the failure. The failure mileage was 25,000.
The vehicle will stop accepting accelerator commands randomly. It will refuse to accelerate when the accelerator is depressed. There have been 4 of these vehicles in our fleet do this. Ford is aware of the problem but refuses to do anything about it to accommodate the drivers even going so far as to state it could be weeks before even diagnosing the problem. This is to cover the fact hat they have the throttle bodies needed to repair this complaint on backorder. If on a freeway this is a dangerous failure that would compromise the safety of all on board. The vehicle was in motion at the time of the failure on a city street.
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