Tl* the contact owns a 2000 ford windstar. While driving approximately 35 MPH, the rear axle suddenly detached from the vehicle without warning. Several hours prior to the failure, the contact noticed that the rear end of the vehicle swayed back and forth. The vehicle was towed to an authorized dealer and repaired under the federal safety agency campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly). In 2010, the rear axle was repaired under a manufacturer's voluntary recall. After the most recent recall remedy repair was performed, the rear end of the vehicle would sway back and forth whenever the vehicle was in operation. The manufacturer was notified of the defect. The approximate failure mileage was unavailable. Updated 03/05/12
2000 Ford Windstar suspension complaints
Page 5 of 13: complaints 101 to 130 of 356, newest first, as owners wrote them.
2000 ford windstar: cracked rear axle and corrosion and related failures of the front sub-frame. We are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 ford van. Ford recalled: "certain 1998-2003 model year windstar vehicles operated in corrosion states" for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded "subframe front lower control arm rear attaching flanges and rear body mount attachments. Our ford van has both these failures and is unsafe to drive. The vehicle failed the state safety inspection due to its cracked axle. The inspector advised us the van was unsafe to drive. The koons ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. The vehicle was "operated" regularly in maryland and the district of columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. We were told by koons that an extension of the recall was denied by ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. Northern virginia weather is similar to official adjacent high corrosion states. The national weather service groups northern virginia with areas of maryland and dc with regard to snow fall. "sodium chloride (salt) is virginia's primary snow removal and ice control chemical". The "registration" requirement is erroneous. Consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used . Ford's letter of 1/ 26/2011 to the federal safety agency, states that " we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns." request that the recalls be extended to our vehicle. The sway bar links were replaced. Updated ivoq 12/20/11
I am very concern about my 2000 ford windstar lx. I had two problems with my van in which a bracket came a loose on my van. I lost complete control of my van and had to pull over and call for help. Thank god I was on the city roads and not the highway. The last time I had an incident, I was told that the rear axle is cracking and my subframe needs to be inspected. I was told that this could be extremely hazardous. I was told that I needed the rear axle replaced. I see that there has been recalls in the northern states but I reside in charlotte, nc. I feel that this needs to be extended out to the southern states. Please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow ford to repair this problem at no cost to us.
Tl* the contact owns a 2000 ford windstar. The contact stated that the vehicle was taken to an authorized dealer to have the rear axle repaired under the recall associated with the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). Upon receiving the vehicle from the dealer, the contact stated that the vehicle would shake violently while driving 30 MPH and above. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
Tl* the contact owns a 2000 ford windstar. The contact stated that the frame of the vehicle was rusted. The contact received notification of the federal safety agency campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly) and stated that the repair would not be sufficient enough to repair his vehicle. The dealer offered a 12 month or 12,000 mileage warranty however, the contact was not satisfied that the remedy would keep her safe while driving. The manufacturer was not made aware of the failure. The contact was awaiting repairs. The current and failure mileages were 107,000. The VIN was unavailable.
Tl* the contact owns a 2000 ford windstar. The contact stated after having the vehicle repaired for recall the federal safety agency campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and recall the federal safety agency campaign id number: 11v030000 (structure: frame and members:under body shields), she was unable to drive the vehicle since the brackets and bolts hang so low which caused it to get stuck when driving over a pot hole or on train tracks. The contact stated that the repairs only serve as a band aid and failed to remedy the problem. The vehicle was taken to a local mechanic who stated the vehicle was unsafe to drive since the sub frame was extremely compromised and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 158,013. Rvk
After employing the standard issued ford windstar scissors jack and raising the lr subframe at the designated jack point to change a flat tire, the subframe started to snap and buckle. The van then started to lower in height without operating the jack. The van lowered in height approximately 1-2 in. After removing the jack, the assigned jack point was bent. Had I been traveling, I would not have been able to effectively and safely employ(and still can not safely employ) the issued jack and repair the flat without possible harm or injury.
Tl* the contact owns a 2000 ford windstar. The contact stated that while driving 50 MPH, the front axle fractured. The contact merged onto the shoulder of the highway and the vehicle was towed to a local mechanic. The vehicle was not repaired. Both the dealer and the manufacturer denied assistance with repairs. The failure and current mileages were 136,000.
Tl* the contact owns a 2000 ford windstar. The contact stated the rear driver's side tie rod had broken on the vehicle. The contact took the vehicle to the dealer and was told the tie rod was rusted through. The contact asked the dealer why the tie rod was not included in the federal safety agency recall campaign id number: 11v030000 (suspension: rear axle). The dealer indicated that the manufacturer stated the tie rod would not be replaced even though it rusted through like the rear axle. The failure mileage was 105,000. I don't know how much of a danger this is but I think its is a crime for a car dealership to install a new part on a rusted out old part with out notifying the customer. [xxx] updated 11/02/2011 *ln information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2000 ford windstar. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to an authorized dealer where the contact was informed that the vehicle was fine and did not need to be repaired. Approximately 4 months later, the contact noticed a loud rattling noise coming from the rear. The vehicle was taken back to the dealer and the contact was informed that the rear axle was fractured and needed to be replaced. The vehicle was repaired. The failure mileage was unknown and the current mileage was approximately 100,000. The VIN was unknown. Updated 09/27/11*lj updated 2/23/12
Tl* the contact owns a 2000 ford windstar. The contact stated the vehicle was repaired under the recall associated with the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). The contact stated while driving 20 MPH, she heard a loud clanking noise and noticed that the rear axle was fractured. The vehicle was safely driven home and then towed to an authorized dealer. The vehicle was not repaired. The manufacturer was notified, but offered no assistance. The failure and current mileages was 160,000.
The rear axle twisted so bad that it destroyed my right rear brakes. The new drum will not go on it is so badly twisted. The consumer also stated there is rust under the vehicle. Updated portable 08/30/11
Have been hearing a noise from the rear of the vehicle for awhile. Had it in to the dealer for two recall repairs. The noise changed yesterday and when the rear was inspected again before leaving for work, I found the drivers side rear coil spring broken. This issued should have been addressed when the rear axle recall work was completed. I drive 50 highway miles each way to and from work and this is dangerous. Missed work today and don't know when this will be able to be fixed. I see ford has had many problems with other coil springs. Why have they not addressed it with all the other suspension problems on these 2000 ford windstars?
Tl* the contact owns a 2000 ford windstar. The contact stated that the vehicle was taken to an authorized dealer in october of 2010 for a recall repair associated with the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). Fours months later, the driver's side control arm fractured. The vehicle was towed back to the dealer for diagnosis. The contact stated that the recall remedy was insufficient and planned to notify the manufacturer regarding the failure. The approximate failure mileage was 118,000. The VIN was unavailable.
Tl* the contact owns a 2000 ford windstar. The contact stated that the vehicle was repaired under the recall associated with the federal safety agency campaign id number 10v385000 (suspension: rear: axle: non-powered axle assembly). The front end was also alignmened after the repairs were performed. Due to the front end alignment, the vehicle began to vibrate while driving 25 MPH and the tires were worn on the inside. The contact stated that the failures were a result of the repairs. The vehicle was taken back to the dealer, who inspected the vehicle and stated that there was no failure related to the front end. The manufacturer was notified, but offered no assistance. The failure mileage was 63,553.
2000 ford windstar. Consumer writes in regards to a recall notice for a faulty rear axle *tgw the dealer informed the consumer the axle was in need of repair due to deterioration. The consumer then received a call from the dealer stating a buy back offer of $2,400 was being offered. The consumer turned down the offer and decided to have the vehicle repaired. The consumer was informed the repairs would not be complete until feb 2011. While the vehicle was still at the dealer, the consumer received another recall regarding the subframe lower control arm. The vehicle was inspected and it was determined the vehicle met the requirement for the repair. The consumer then received a second buy back offer from ford and decided to take the offer. The consumer stated he received the run-around regarding the buy back offer and in the end, the buy back offer had expired and the dealer repaired the vehicle.
2000 ford windstar. Consumer writes to express discontent regarding vehicles recalls *tgw the consumer stated she received four recalls for the vehicle. The consumer stated when she took the vehicle to the dealer for the recall regarding the replacement of the brake harness, the odometer and speedometer were damaged. The dealer informed her they were not responsible for damage caused by the defective part. When the consumer went to the dealer for another recall, they kept the vehicle for a week, only to be told the parts were not available to replace the rear axle.
Tl*the contact owns a 2000 ford windstar. The contact stated while driving various speeds he heard a loud snapping noise. When he stopped the vehicle, the rear axle reinforcement bracket fractured on the vehicle. The vehicle was inspected by an independent mechanic who advised him that the axle had sheered and the vehicle could not be driven. The vehicle had not been repaired. The manufacturer advised him that he was not included in any recalls. The failure mileage was approximately 141,000.
Tl* the contact owns a 2000 ford windstar. The contact stated that the right suspension failed while she was reversing from a residential driveway. The front passenger side coil spring suddenly broke and punctured the tire, causing a blowout. There were no prior issues with the component before the failure. The vehicle was not repaired. The contact called the manufacturer and informed them of the failure. The current and failure mileages were approximately 125,000. Updated 07/08/11*lj the dealer replaced the front and rear coil springs. Updated 08/16/11.*jb updated 08/29/11
Hi, we have a 2000 ford windstar that was recalled. Last year why driving, the rear axle broke on us with our kids in the car. But before then; we had odometer going out and all the dashboard going out. Upon then fixing the rear axle we have brake fluid lost and the cruise control don't work and the dashboard have a mind of it own and we keep have the door locks going on and off while driving. It's like a ghost in the machine. Please help! Thanks!!
Tl* the contact owns a 2000 ford windstar. The contact stated that the rear passenger side bracket was corroded. The vehicle was taken to the dealer january 2011 for repairs under the federal safety agency campaign id number: 10v385000 (suspension: rear: axle: non-powered axle assembly). The contact stated that the dealer replaced the rear axle but did not replace the bracket and the rear passenger side of the vehicle was sitting abnormally low to the ground. The dealer advised the contact that the bracket was not included in the recall therefore, they were not responsible for replacing the bracket. The manufacturer was contacted and filed a claim for the failure but provided no additional assistance. The vehicle was not further repaired. The failure and the current miles was 113,027. Updated 06/01/11*lj updated 08/19/11
Tl*the contact owns a 2000 ford windstar. The contact stated that the federal safety agency campaign id 11v030000 structure frame and members under body shields, and the federal safety agency campaign id 10v385000 suspension rear axle non powered axle assembly were performed on the vehicle and were completed on april 4, 2011. After the repair, the vehicles front end made a rubbing sound while attempting to park. The dealer stated a diagnostic test would need to be performed. The vehicle was not repaired. The failure and the current miles were 94,000.
2000 ford windstar. Consumer writes in regards to vehicle recall and safe driving conditions *tgw the consumer received another recall in the mail. Upon inspection, it was determined the vehicle was not safe to drive. Ford offered to buy the vehicle back from the consumer. *jb the consumer stated the 6,218 he was offered as a buy back was unreasonably low. The formula used for valuation was for a car driven 12,000 miles per year. The consumers vehicle was driven less than 5,000 miles per year. The consumer believed the value of the vehicle was 10,000. Updated 05/04/11 updated 06/02/11
My ford windstar has a rear axle that is rusted from the inside out, due to a design flaw. I was also told by the ford service advisor that the sub-frame was coming apart. Fortunately, I had it in for service and it was discovered before an accident took place. Many other windstars have had the rear axle snap in two while at highway speed.
Ford rear axle recall. Found recall about my vehicle 3 months after rear axle broke. Had axle welded together. In nov 2010 axle was allegedly ordered it is now march 2011 and still no answer as to when I am getting new axle. March of this year axle broke again and had to weld it together.it cost me 450 every time to weld it.
I have a ford windstar and I have and have been waiting a very long time. I was just wondering when I am getting my windstar back.
Tl*the contact owns a 2000 ford windstar. The vehicle was included in the recall associated with the federal safety agency campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to an authorized dealer; however, approximately four months later the vehicle was still in possession of the authorized dealer awaiting repairs. The contact was told that the repair parts were unavailable. The failure and current mileage was 126,000.
Our ford windstar had a rear axle failure in which the axle split in half causing the van to lose control. We replaced it in 2009. A recall was issued in oct. 2010 saying that the part was to be replaced promptly. We have attempted to have it replaced but have been told that it is safe to drive and we'll have to wait for a part to be made. For five months now we have been told that the part still has to be manufactured and it may take several more months to a year to get the part. Ford had us inspect(30 second bend down next to the car) the replaced part(used from a junk yard) to see if it is safe and said it was ok. However the part that replaced the original is visually in worse condition. And now we are being told that 'glue injection' into the part will fix this failure. This is in contrast to what ford has stated must be done(full replacement of the rear axle). It has been 5 months, and we have still not have had the part replaced. Ford implies in their recall letter that we are responsible for any failure if this is not replaced in a timely manner. The local dealer attempted to keep the letter after his 30 second inspection stating that the problem is fixed and it should be good. This van is unsafe and 30 seconds of visual inspection is not in my opinion a assurance of the safety of this vehicle.
2000 ford windstar. Consumer writes in regards to the recall on the vehicle is a rear axle fracture due to corrosion build up *tgw the dealer inspected the vehicle and determined there was a crack in the rear axle. The consumer stated the dealer has not made any repairs as the part(s) were not available. The consumer has been without her vehicle since november 5, 2010. The consumer was given a time frame of march 21, 2011 for the repair.
2000 ford windstar. Consumer states broken/cracked axle *tgw the consumer stated the dealer has had his vehicle since october 2010 and nothing has been done to repair/fix the problem.
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