Ford came out and tool my car to [xxx] cunningham to fix my call on a safety recall dated 2/28/2014 then refuse to fix my car state ford refuse to pay home for the recall repair he said I have to pay out of pocket. All repair are free of charge my car still at the shop at the shop because the front wheel cause by the power train axle assembly the federal safety agency 12v193000 and 11v030000 11s16 and 10s13 3/11/2014. Can I get a copy of these recall mail to me thanks my car is still at [xxx] for 3 weeks now please help no renter was given to me as part of the recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2003 Ford Windstar transmission complaints
Page 3 of 9: complaints 41 to 70 of 225, newest first, as owners wrote them.
Tl* the contact owns a 2003 ford windstar. The contact stated that while driving approximately 40 MPH, the front axle fractured and resulted in the detachment of the front driver's side wheel. The vehicle was towed to the contact's residence. There was a recall related to the defect under the federal safety agency campaign id number 12v194000 (suspension). The dealer was contacted but refused to repair the vehicle for an unknown reason. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was unavailable. Updated 04/22/14 ma
Tl* the contact owns a 2003 ford windstar. The contact stated that while driving approximately 30 MPH, the vehicle exhibited an abnormal noise. The contact noticed that the rear drivers side wheel was abnormally tilted inward. The vehicle was towed to the dealer where it was diagnosed that the axle was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was previously repaired under the federal safety agency campaign id number: 12v193000 (power train). The approximate failure and current mileage was unknown. Updated 03/26/14*lj the consumer stated cracks in the rear axle, were not visible and re-enforcement repairs were done, to the rear axle and front subframe lower control arm. However, the repair failed, while the consumers husband was driving. Ford wouldn't pay for the repairs. They stated they had already full-filled their obligations, when they made the re-enforcement. Also, the anti-lock brakes did not work. Updated 03/27/14
Tl* the contact owns a 2003 ford windstar. The contact reversing from a driveway, the transmission failed. The vehicle was taken to the dealer for inspection but the diagnosis was unclear. The vehicle was not repaired. The manufacturer was made aware of the issue. The VIN was unavailable. The approximate failure mileage was 103,000.
Van RPM needle goes haywire with foot on the brake and tries to stall out...engine feels like it is trying to jump out of vehicle.
I went to put the ford in gear and it would not go into gear any gear, I see there is a lot of complaints on the matter. There should be a recall on this transmission before someone gets hurt or worse.
Rear axle cracked . Ford said there was a recall on my axle , now ford says they recall is over . I don't understand how ford can get away with this.
My 2003 ford windstar was taken in for the rear axle recall and was repaired. The axle has cracked again we took it to the dealer who said that they contacted ford about the problem and were told they would not repair or replace the axle the van only has 47000 miles on it we would like to have it repaired or replaced at ford expense.
Tl* the contact owns a 2003 ford windstar. The contact stated while the vehicle was turned on and unoccupied the vehicle rolled away and crashed into another vehicle. A pedestrian attempted to stop the vehicle but ended up being pinned between the two vehicles. The pedestrian sustained injuries to the arm. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 70,000.
Our van was fine until it was having a hard time shifting. We took the van into a transmission specialist and had to replace the transmission due to water. And also had the water to the radiator completely bypass the transmission. Everything was fine until months later it was having a hard time shifting. Somehow a lot of water had gotten in there. There's no way it's from the radiator since like I said it bypasses the tranny and has a different cooling thing?? Now he thinks it's from the A/C. So now it's in the shop again and I already spent $300 for a complete flush. Now I might have to do it again. Plus he's going to make a shield for the A/C. This is crazy.
We stopped at a restaurant to have lunch. Came out to leave. Started the van and put it into reverse to leave parking place and it wouldn't move at all. Called our dealer and was told it sounded like the torque converter. That was exactly the problem. There was no warning at all. It just stopped working.
Like many other people, I have had problems with ABS and brake lights. Mine constantly come on all the time. Even when I had my brakes done, they still came on. Also my car like to idle high and my check engine light has been on forever. It never goes off, and I have had work done so there is no reason for it to be on. Now I am having problems with my od light blinking. I was on my way home from work, and the light starting blinking. All the sudden my car wouldn't move. I had to turn the car off and then back on to make it home. It was pretty scary and I have read my complaints and know that I am not the only one with this problem. Ford seriously needs to do something about these issues. I just had my transmission rebuilt last year. Right now, I would not recommend a ford to anyone. I have read a lot of complaints and have seen some people had some pretty serious accidents because of these problems. When do you recall something?? After people have been hurt. Crazy!!
I was driving roughly 40mph and the engine revved up and then wouldn't accelerate. I was able to coast to a side road for safety. I tried to shift the car into gear to drive and the car didn't register the shifts. I took the car to a shop and was told it is a common problem, torque converter, in these cars. After searching online I have found that the problem is indeed common, and should be recalled.
Vehicle hesitates or stutters,vibrates rough sound .......................... At approx 40-60 MPH dealership did repair, did not fix problem, still happening one month later they tell me it is the transmission, and advise me to just drive it that way! When I push for more answers they say transmission torque inverter and cost to repair 2200-2800.00 , on top of the 5000.00 I paid that did not fix the problem.
Tl* the contact owns a 2003 ford windstar. The contact stated that the transmission failed. The vehicle was towed to a local mechanic where the contact was advised that the transmission needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified but provided no assistance. The failure mileage was 76,000. Updated 05/01/13 *bf the consumer stated the transmission has since failed again.
Tl* the contact owns a 2003 ford windstar. The contact was driving approximately 30 MPH when the transmission failed to operate without warning. The vehicle was towed to an authorized dealer for diagnosis where the contact was informed that the torque converter was faulty and required replacement. The vehicle was not repaired. There was a recall associated with the 2004 ford windstar model years but not the 2003 models (the federal safety agency campaign id number:12v006000-power train). The manufacturer was notified of the defect. The approximate failure mileage was 85,000.
Torque converter failure with out any warning. Upon minimal research there are hundreds of other people that have had the same problem and several that have had this issue happen more then once on same vehicle.at various mileages. And the cost of repair if you dont get killed in a crash is very exspensive exceeding 1200.00 .I have owned this van since 2009 and have had this in 3 times for recalls.wiring,axle,subframe, the 2004 free star is a post windstar model and there has been a recall issued on that model involving the torque converter.and wondering why the recall for the windstar has not been enforced as of yet. It takes a death before action. What a sad state of affairs. These are dangerous vechicles and should be lawfully repurchased by ford motor company. And removed from the nations highways. Before death not after.
I was driving down the road and all of a sudden I had to acceleration or reverse or anything. It was like I was out of gear. I drifted over to the side of the road and called a tow. I needed a new transmission. That was feb. 2011 I just had the same incident happen again to me dec. 2012- transmission needs rebuilt again! Mileage is 82000 are you kidding! 2 transmissions in less than 2 years! The torque converter both times!
Tl* the contact owns a 2003 ford windstar. The contact stated that while having the vehicle inspected, it was found that the rear axle was cracked. The manufacturer was contacted about the issue and informed the contact that repairs would not be completed due to the fact that the vehicle was previously serviced under the federal safety agency campaign id number 12v193000 (power train:axle assembly). The vehicle was not repaired. The failure mileage was 181,096 and the current mileage was unavailable.
Tl* the contact owns a 2003 ford windstar. While driving approximately 50 MPH the vehicle began to decelerate and would not accelerate when the pedal was engaged. The vehicle was taken to the dealer for diagnostic testing where the technician stated the torque converter had to be replaced because the splines were worn. The vehicle was repaired. Approximately two years after the vehicle was repaired the failure recurred. The vehicle was not repaired for the recent failure. The approximate failure mileage was 100,000. Updated 01/02/2013*lj upadted 1/7/2013
Was going down the highway and the vehicle started to decrease in speed, pressed gas pedal to increase speed, b ut only the RPM's went up and nothing else. Had to coast to a safe area to get off the road, was stranded 6 miles front he nearest town and was about 20 degrees outside. There was no warning or anything else showing any type of problem before transmission went out.
I drive approximately 50-100 miles a day. I just pulled into the library and when I went to leave, the car backed out, but than would not move forward. I tried every gear and the RPM just revved. There was no prior slippage or indication the transmission was going. Spoke to the mechanic and its the same problem the ford freestar and mercury monterey experienced. I just saw they got their recall why not the windstar since so many people are experiencing this and it can result in an accident or fatality. I had my daughter with me.
Tl* the contact owns a 2003 ford windstar. The contact stated that while driving at approximately 65mph, the vehicle lost power and shut off. The contact merged to the shoulder of the road and was unable to restart the vehicle. The vehicle was towed to the dealer who diagnose that the transmission had to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 150,000.
When leaving my house on a trip out of town, I drove my windstar down the street to the intersection leaving my street. As I pulled out into traffic the transmission broke, disengaged and would no longer propel the windstar forward. The mechanic who towed the vehicle said the transmission was gone and he had seen countless numbers of windstars with the same problem.
Tl* the contact owns a 2003 ford windstar. The contact stated that while driving 20 MPH over a road bump, the vehicle exhibited an abnormal noise. The contact later noticed that the axle was fractured and rusted. The vehicle was towed to a mechanic for inspection where they stated that the axle was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and they stated that the vehicle was not included in the federal safety agency campaign id number: 12v193000 (power train:axle assembly). The failure mileage was 56,000.
Tl* the contact owns a 2003 ford windstar. The contact stated that while traveling 45 MPH, an abnormal grinding noise emitted from the vehicle and the vehicle decreased acceleration independently. The check engine warning light illuminated during the failure. The vehicle was taken to a private mechanic who confirmed that the torque converter needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and the current mileages were 98,000.
Tl* the contact owns a 2003 ford windstar se. The contact stated that while traveling 60 MPH, the vehicle became resistant to acceleration attempts. The vehicle was towed to a private mechanic and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileages were 118,000.
Torque converter failure for the second time. First incident at 97,000 miles then again at 120,000 miles.
Tl* the contact owns a 2003 ford windstar. The contact stated that while driving 30 MPH, the vehicle exhibited a sudden loss of power without warning. The vehicle would accelerate in either reverse or drive. The vehicle was towed to a dealer who recommended that the entire transmission be replaced. The vehicle was repaired. The contact was informed of a recall similar to the failure under the federal safety agency campaign id number: 12v006000 (power train:automatic transmission:torque converter) however, the contact was advised by the manufacturer that the VIN was not available. The failure and current mileages were 140,000.
I am the owner of a 2003 ford windstar and as of now there is not a recall out on this vehicle. But there is indeed a recall on the 2004 ford freestar which has the exact same components and drivetrain. Ford has recalled 205,896 2004-2005 freestars due to the torque converter output shaft fail. The same issue is with my vehicle... I have had the worst service threw ford in the follow up with this issue. I have been inspected and many transmission mechanics verify this issue and states the following model of my van has been recalled. If this is so why hasn't my vehicle been recalled.. This is a huge issue , if my wife was driving my 3 children is this vehicle when this part failed it would have been much worse!
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