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2011 Freightliner Sprinter 3500 problems

The most common problem on the 2011 Freightliner Sprinter 3500 is fuel and propulsion system. It has fewer complaints than a typical Sprinter 3500 model year.

Typical yearClose to a typical year
Owner complaints
1
Recalls
2
Service bulletins
110
Worst area
Fuel system

The worst 2011 Freightliner Sprinter 3500 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Fuel system
    1
  • Lights
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Fuel system
    1
  • Lights
    1

Recalls 2

Air bags: frontal: passenger side: inflator moduleReported July 28, 2017 · 20,665 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267. Note: This recall partially supersedes recall 16V‑379.

Recall number 17V479000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 10, 2016 · 136,361 vehicles affected
What is wrong
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.

Recall number 16V077000 · Recall details

See all 2 recalls for the 2011 Freightliner Sprinter 3500

Defect investigations

Desiccated Air Bag Inflator RuptureOpened September 17, 2021, still open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA21002

Technical service bulletins for the 2011 Freightliner Sprinter 3500 110

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 110 bulletins for the 2011 Freightliner Sprinter 3500

What 2011 Freightliner Sprinter 3500 owners say

Most recent owner complaints, unedited.

Filed Aug 14, 2022 · Fuel system, Lights · OK

RV motor shutdowns on freeways. Needed towed to different rv repair shops. No place I went to could repair right.

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Questions about the 2011 Freightliner Sprinter 3500

Is the 2011 Freightliner Sprinter 3500 reliable?

Owners have filed 1 complaint about the 2011 Freightliner Sprinter 3500, fewer than a typical Sprinter 3500 model year.

What is the most common problem with the 2011 Freightliner Sprinter 3500?

Fuel and propulsion system, with 1 complaint. Next is lights (1).

How many recalls does the 2011 Freightliner Sprinter 3500 have?

2 recalls, covering air bags.

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