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2016 Gem E2 problems

It has fewer complaints than a typical E2 model year.

Typical yearClose to a typical year
Owner complaints
1
Recalls
4
Service bulletins
24

The worst 2016 Gem E2 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 4

Electrical systemReported July 19, 2018 · 2,110 vehicles affected
What is wrong
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Risk
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy
Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1‑855‑863‑2284. Note: This recall supersedes recall 16V‑884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.

Recall number 18V484000 · Recall details

Structure: frame and membersReported July 19, 2018 · 1,946 vehicles affected
What is wrong
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Risk
If the upper cab frame fails, it can increase the risk of injury or crash.
Remedy
Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1‑855‑743‑3436. Polaris' number for this recall is L-18-03.

Recall number 18V485000 · Recall details

Wheels: lugs/nuts/bolts/studsReported April 26, 2017 · 1,254 vehicles affected
What is wrong
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Risk
If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy
GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1‑855‑743‑3436. Polaris' number for this recall is L-17-01.

Recall number 17V279000 · Recall details

Electrical systemReported December 8, 2016 · 1,644 vehicles affected
What is wrong
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Risk
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy
Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1‑855‑743‑3436. Polaris' number for this recall is L-16-01.

Recall number 16V884000 · Recall details

See all 4 recalls for the 2016 Gem E2

Defect investigations

Pedestrian alert soundsOpened January 27, 2023, closed August 7, 2023

the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.

DP22005

Technical service bulletins for the 2016 Gem E2 24

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 24 bulletins for the 2016 Gem E2

What 2016 Gem E2 owners say

Most recent owner complaints, unedited.

Filed Nov 27, 2021 · MN

When driving my GEM on the street it just stalls, quits unexpectedly. The dealer replaced the wiring harness a short time ago and ran without problems for about six weeks before starting to stall again. It is a dangerous, unsafe vehicle that could get you killed if it stalls when a car or truck is behind you. These GEM models should be recalled and the consumer's money refunded. The dealer will not respond to my messages and so I am left with an unsafe, undriveable vehicle. You are my only avenue to redress of this unfair situation.

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Other model years

20162017

Questions about the 2016 Gem E2

Is the 2016 Gem E2 reliable?

Owners have filed 1 complaint about the 2016 Gem E2, fewer than a typical E2 model year.

What is the most common problem with the 2016 Gem E2?

There are not enough complaints to tell.

How many recalls does the 2016 Gem E2 have?

4 recalls, covering electrical system, structure and wheels.

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