Glaval Bus Concorde II recalls

What is wrong

Forest River Bus, LLC (Forest River Bus) is recalling certain 2021-2022 Starcraft Allstar XL, 2022-2023 Allstar XLT, and 2022 Glaval Concorde II transit buses. The exterior-mounted air conditioning compressor may contact the optional stabilizer/sway bar, possibly causing mount failure and resulting in a loss of power or steering control.

Risk

A loss of power and/or steering control increases the risk of a crash.

Remedy

Dealers will inspect the vehicles for the optional sway bar. If equipped, a new compressor mount will be installed. Repairs will be performed free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact Forest River Bus Customer Service at 1‑800‑348‑7440. Forest River Bus number for this recall is 05-1695.

Recall number 23V726000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2021 Battisti Coach; Federal Coach-Spirit; StarCraft Quest XL; 2022 StarTrans P/S2; Elkhart Coach; Glaval Concord II, Legacy, Primetime; StarCraft Allstar MVP, Allstar XLT; Eldorado Advance; 2021-2022 Eldorado National(K-s)-Advantage; StarTrans Senator II, Senator II HD, Candidate II; StarCraft Starquest, Starlite; Glaval Commute, Entourage, Universal; Berkshire Coach Ultra; and 2021-2023 StarCraft Allstar and Allstar XL Transit Buses. The Programmable Relay Power Center (PRC) module can fail.

Risk

A PRC module failure can increase the risk of a fire.

Remedy

Dealers will install a wire jumper harness to the PRC module, free of charge. Owner notification letters were mailed March 1, 2022. Owners may contact Forest River customer service at 1‑800‑348‑7440. Forest River's number for this recall is 51-1461.

Recall number 22V029000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1‑800‑748‑3440. Forest River's number for this recall is 05-1115.

Recall number 19V824000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.

Risk

If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.

Remedy

Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1‑800‑348‑7440. Forest River's number for this recall is 05-1061.

Recall number 19V542000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy

Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1‑800‑322‑2884. Forest River's number for this recall is 51-0852.

Recall number 18V640000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

Risk

If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

Remedy

Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1‑574‑343‑5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.

Recall number 18V481000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

Risk

If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

Remedy

Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1‑574‑343‑5167. Forest River's number for this recall is 35-0751.

Recall number 18V376000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

Risk

If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

Remedy

Forest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018. Owners may contact Glaval customer service at 1‑800‑445‑2825, Starcraft customer service at 1‑800‑348‑7440, or Ford customer service at 1‑866‑906‑9811. Forest River's number for this recall is 3505-0713.

Recall number 18V269000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.

Risk

If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.

Remedy

Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1‑574‑343‑5167. Forest River's number for this recall is 35-0497.

Recall number 17V585000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain model year 2015-2016 Glaval Concorde and Concorde II transit buses manufactured December 30, 2015, to May 13, 2016 and built on Ford chassis. The clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail.

Risk

If the parking brake cable connector clip fails, the vehicle may unexpectedly roll, increasing the risk of a crash.

Remedy

Forest River will notify owners, and Ford dealers will replace the parking brake cable connector clip, free of charge. The recall began on July 1, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Forest River's number for this recall is 35-05242016-0200.

Recall number 16V377000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk

If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.

Remedy

Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1‑574‑642‑3112. Forest River's number for this campaign is 35-04112016-0168.

Recall number 16V217000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Bus Apollo, Concorde, Entourage, and Legacy, and Elkhart Coach ECE4, 2014-2016 AllStar XL, and 2014-2015 Forest River Rockport, Starcraft Starquest, AllStar, Starlite, AllStar MVP, XLT, and Xpress vehicles. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.

Risk

If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.

Remedy

Forest River will notify owners, and dealers will replace the camera, free of charge. The recall began on August 25, 2015. Owners may contact Forest River customer service at 1‑574‑264‑5179. Forest River's number for this recall is 51-06232015-0057.

Recall number 15V478000 · Recall details

What is wrong

Forest River, Inc. (Forest River) is recalling certain model year 2014-2015 Glaval Universal, Titan II, Titan II Low Floor, Legacy, Concorde II, and Entourage transit buses manufactured April 9, 2014, to October 6, 2014. During the alignment process, a tie rod jam nut my have been left loose.

Risk

A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.

Remedy

Forest River will notify owners, and dealers will inspect the tie rod end jam nut, tightening it as needed, free of charge. The recall began on June 8, 2015. Owners may contact Forest River customer service at 1‑800‑445‑2825 extension 138. Forest River's number for this recall is 35-05262015-0038.

Recall number 15V283000 · Recall details

What is wrong

Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

Risk

The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

Remedy

Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at 1‑574‑262‑2212.

Recall number 14V004000 · Recall details

What is wrong

Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.

Risk

High resistance may cause the circuit board to overheat, increasing the risk of a fire.

Remedy

Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1‑574‑262‑2212.

Recall number 13V520000 · Recall details

What is wrong

Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.

Risk

The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

Remedy

Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1‑800‑445‑2825 or [email protected].

Recall number 13V309000 · Recall details

What is wrong

Glaval is recalling certain buses equipped with braun century-2 and/or vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

Risk

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair’s occupant could fall and sustain injury.

Remedy

Glaval will notify owners, and the repairs will be performed by authorized braun dealers free of charge. Owners may contact glaval bus at 1‑800‑347‑7440.

Recall number 12V321000 · Recall details

What is wrong

Glaval is recalling certain model year 2006 through 2007 transit buses built on ford, gmc, chevrolet, and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.

Risk

If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.

Remedy

Glaval will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on january 14, 2012. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1‑800‑348‑7440.

Recall number 12V011000 · Recall details

What is wrong

Glaval bus is recalling certain model year 2007 through 2010 transit buses manufactured between october 2007 through december 2009, equipped with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" switch be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

Risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

Remedy

Glaval bus will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on april 26, 2010. Owners may contact ricon at 1‑818‑267‑3000 or glaval bus at 1‑800‑322‑2884.

Recall number 10V144000 · Recall details