2008 GMC Acadia: loss of power steering

Filed Dec 17, 2021 · Steering · 147,028 miles · CO

The contact owns a 2008 GMC Acadia. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel locked up. The contact's father, who is an independent mechanic, diagnosed that the power steering assist and rack and pinion were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 147,028.

Filed Mar 4, 2019 · Steering · 167,000 miles · OH

I just recently purchased this vehicle and the second day of having it me and my husband were driving home an the power steering went out while the vehicle was stopped to turn onto another road as we finally got the steering wheel to turn the power steering kicked in an was much easier to turn again this happened for the rest of the day and was only happening when we would turn from a complete stop or when we would slow down to stop. I have herd this was in a gm bulletin but am I still covered under the bulletin we purchased vehicle march 1,2019 an the incident happened march 2, 2019 we have our children with us as well an if my husband hadn't grabbed the wheel with both hands we would have went unto on coming traffic. This is not safe espically for famlies with children . Please let me know what will be done about this unsafe default.

Filed Nov 19, 2018 · Steering · 125,000 miles · CA

I was on a road trip and half way through the trip while on the freeway the power steering went out . I barely had control of the vehicle almost crash into the wall. I was in the middle of nowhere and it was a sunday so I had to drive back home 3 hours with no power steering.

Filed Oct 26, 2018 · Airbags, Steering · 113,000 miles · MN

Takata recall- I purchased a 2008 gmc awd acadia about a year ago. While test driving the vehicle I noticed a whiny sound that I informed the dealer about upon return. The dealer checked it out and told me it just need power steering fluid. So he filled the fluids and I heard nothing for a month or so. I took the truck back for misc. Repairs two other times after that regarding sounds that I was heard coming from the vehicle. After that things seemed fine for a few months or so. Early september, the truck slowed down on the highway. The dash was reading 60mph but I was really going 30mph. Then while exiting to turn off the highway the power steering began acting up and was extremely hard to turn. I almost ran into the wall not prepared to use such force. August 29th I went to jiffy lube and had the fluids topped off and power steering fluid was full. I put the truck in the shop for a full diagnostic after the battery went completely dead and the vehicle would not start in october. They informed me that the power steering rack needing replacing and the faulty sun roof had flooded the entire vehicle with 1 1/2 inches of water. The battery died because the port was filled with water. From the beginning of september, when the power steering went out, the vehicle has only been driven very short distances (to the gas station on the corner, less than a mile). I called a gm dealer to check for recalls and there are none which is sad and a total rip off.

Filed May 2, 2018 · Steering · 112,391 miles · OH

2008 gmc acadia with intermittent loss of power steering, I have 112,396 miles and my SUV as well as a lot of others people on the internet have loss of power steering while driving. This was a special coverage and this is still happing to people in these vehicle because they put a time frame on when they would cover the vehicle issues. This issue could cause the driver to lose control and crash when this issue happens. I have got ahold of gm motors and they said I am out of the time frame and they won't cover it. Please help me out and see about a recall so people won't get injured or possible killed over this issue that they know about. The issue locks the steering wheel and won't allow you to turn it left or right. Until you slow down enough to turn it.

Filed Nov 8, 2016 · Airbags, Steering · 56,155 miles · AL · crash

Tl* the contact owns a 2008 gmc acadia. While accelerating from a stop sign and making a left turn, the power steering failed. The contact crashed into a tree. There were no warning indicators illuminated, but a recurring noise could be heard in the vehicle. The air bags failed to deploy. The vehicle was towed to a dealer, but was not diagnosed or repaired for the power steering failure. The front end damage was repaired. Several times prior to the crash, the vehicle was taken to the dealer where it was diagnosed that the power steering pump needed replacement. The power steering pump was replaced. The driver was not injured and a police report was not filed. The manufacturer was not notified of the issue. The failure mileage was 56,155. Updated 01/06/17*lj updated 7/5/18*jb the consumer stated safety defect was repaired.

Filed Dec 2, 2015 · Steering · 130,000 miles · OH

Temporary and intermittent loss of power steering during maneuvering and turning causes safety and control issues. During the loss of power steering event the steering wheel requires a driver to apply more than normal amounts of torque to get the steering wheel to rotate. This is especially true (requires more than normal amounts of torque) when the speed of the steering wheel input is increased to perform sharp turns or low speed maneuvering. This is a known problem, but gm will not fix the problem based on reports from consumers who have had the problem. They will fix this safety issue if there a complete failure of the power steering pump that can be recreated in the garage by their dealer service department. This presents a safety issue, because a complete failure in the system is then going to occur while driving on public roadways and may result in a crash prior to getting the vehicle to the dealership for repairs. This event may happen 0 to 5 times a day/trip.

Filed Apr 8, 2015 · Engine · 94,000 miles · TN

I backed into a parking spot and put it in park. The car seemed like it lost a little bit of power and when I turned the key off the engine turned over again and the car was running even though the key was in the off position. When I turned it over the car lost power and wouldn't start and my key was stuck in the ignition. After 15 minutes or so it started up again with no problem. Later when I drove it it did it again and now it starts when I stick the key in the ignition without turning it over and my car stalls out and loses power and I lose power steering.

Filed Apr 7, 2015 · Steering · 78,757 miles · VA

The steering wheel in our car had become increasingly difficult to turn, especially at low speeds (parking, in particular initially). We took the vehicle in a couple of times and the mechanic tried several repairs such as replacing the power steering fluid as well as looking for leaks in the power steering. (none were found). The car would drive better after being serviced, but within a couple of days/weeks began to experience the same issues. Finally it got so bad that we could barely turn the vehicle while driving and the car could no longer be driven. We returned it to the mechanic who discovered that the steering rack was completely damaged because the steering pump was bad and had not been sending fluid to the rack. We had both replaced at that time (april, 2014). We received notification in september 2014 that gmc issued a recall on the power steering pump as it was causing "an intermittent drop of power steering hydraulic pressure that will cause reduced or loss of steering assist." we have been in contact with gmc since that time about being reimbursed for both the pump and the rack since the two are clearly related and they informed us that only the pump was covered (because that's all they recalled) despite the fact that the pump is what caused the damage to the rack and the rack is what made our car un-drivable. The steering rack should also be on a recall list since damage to it is definitely a safety issue. It seems to me that the public recall should have been for the pump and any subsequent damage caused by the pump, including to the rack and pinion system.

Filed Feb 14, 2015 · Acceleration, Steering · 120,000 miles · TX · crash · 1 injury

Power steering failed and transmission stuck in 3rd gear from a stop, couldn't move out of the way of a car and got hit.

Filed Feb 4, 2015 · Steering · 100,000 miles · OH

Tl* the contact owns a 2008 gmc acadia, the contact stated that while driving approximately 30 MPH, there was a complete loss of power steering without warning. The contact was able to maneuver to the side of the road, where the engine was turned off. After restarting the vehicle, the failure persisted. The vehicle was taken to the dealer, who replaced the steering pump and gear boot. The contact stated that there was a customer satisfaction program that mentioned the replacement of the steering assist. The reference number was 14329. The vehicle was repaired under the program with an additional part required to be replaced. The manufacturer was notified of the problem. The failure mileage was 100,000. Pam

Filed Nov 4, 2014 · Steering · 48,365 miles · TN

While attempting to turn into a parking spot at a shopping center, I lost power steering completely. I was able to man handle the vehicle into a parking area that was sparsely occupied and did not hit anything. If I had been in a different area of the parking lot, there were a lot of pedestrians, pushing strollers and most had children with them. I could have hit several of them and had no control over the vehicle. I took it to the mechanic and he said that the rack and pinion needed replacing. I have now received a bulletin from gmc advising that if I have had a problem with steering, I should take it to my closest dealer for them to run a diagnostic. However, if the diagnostic didn't show specifically that the problem was the power steering pump, then I would be responsible for the cost of the diagnostic plus any repairs needed. My mechanic has advised me that the pump is fine, but the rack and pinion needs replacing since the seals or cylinders have been leaking. I had to add power steering fluid at about 23k miles, but the dealer stated it was probably just not filled up when it was off the factory line. So, I have to leave the vehicle at the mechanic until I can afford to have it repaired since I don't want to drive it. I could have killed someone due to this power steering failure. My research show that this problem is common for the 2008 acadia and I feel gm should stand up and do the right thing for those of us who bought this vehicle.