2012 GMC Acadia: loss of power steering

9 of the 296 complaints about the 2012 GMC Acadia describe loss of power steering.

owner complaints: 9
of this car's complaints: 3%
typical mileage: 85,000
recalls: 0

Is there a fix? 33 service bulletins cover this area of the car. See below

Loss of power steering by model year

2025
1
2022
1
2020
3
2019
4
2018
4
2017
7
2016
7
2015
8
2014
11
2013
4
2012
9
2011
21
2010
42
2009
27
2008
34
2007
23

What owners say

Filed Oct 28, 2020 · Steering · 100,750 miles · NJ

Tl* the contact owns a 2012 gmc acadia. The contact stated that while driving, the vehicle loss power steering functionality. The contact stated that the power steering failed to operate intermittently. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the power steering pump and steering gear valve housing needed to be replaced. The vehicle was taken to nielsen chevrolet (1 us-46, dover, nj 07801) where the contact was informed that the vehicle was not under recall. The contact was informed that there was a fee for the diagnostic testing and repairs. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 100,750.*dt

Filed Oct 2, 2018 · Steering · 112,000 miles · MI

I was driving very slow and the power steering stopped working. It has happened a couple times in the 6 weeks

Filed May 30, 2018 · Steering · 96,000 miles · CA

Loss of steering assist at low RPM. Result: hard to turn on either direction. When parking, reving up the engine helps steering assist return to "normal". Problem is at it worst after driving for 20 minutes or more. Near death experience: I was coming of the freeway and attempting to make a turn (at slower speed) when the steering wheel "felt locked and I nearly ended up driving over an busy overpass. It was only due to luck, very hard braking and hard manual steering that I was able to get the car to turn a little and stop before driving over overpass. Steering fluid level is normal. I am very converned as somoene could get hurt when I lose the ability to steer the vehicle (no warning lights and engine running as normal). I can't allow my wife to drive this death trap. Dealer recommended new stering pump new hoses and new rack and pinion gear. Car has only 96,000 never been in accidents. Over $4,000 in reppairs!

Filed Nov 1, 2017 · Steering · 50,000 miles · WA

Power steering failed both power steering pump and steering gear. Car has ~50,000 miles. Vehicle would have feedback in steering at low speeds. No warning light, could have failed at high speeds causing injury.

Filed May 11, 2017 · Airbags, Steering · 85,000 miles · KY

I was driving in my neighborhood when my car started making a loud noise as I turned the wheel to the right. I turned onto my street and my car started smoking, smelled like something was burning, and the power steering went out. Luckily I was near my home. I looked underneath the vehicle and fluid was spraying out and the power steering pump busted out of nowhere. Not only was the power steering pump bad but the water pump is leaking also at the same time at 85000 miles. Another issue is that the service air bag has been on since I purchased the vehicle and I took it back to the dealership the next day and they said they couldn't find anything wrong with it but it remains on. What if I'm in an accident and the air bags aren't working properly.

Filed Apr 18, 2017 · Steering · 75,000 miles · MN

Vehicles 75,000 miles on it. While driving through a parking garage, my power steering went out, very suddenly, making driving very difficult and very dangerous. After bringing my vehicle to a mechanic, I was told I needed to replace both the steering pump and rack and pinion. After some reading, it appears as though this is a recurring issue for the acadia that hasn't been addressed for this model year. .

Filed Jan 12, 2017 · Steering · 75,000 miles · KS

Tl* the contact owns a 2012 gmc acadia. The contact stated that while driving at a low speed there was an abnormal noise coming from the vehicle. The contact took the vehicle to a dealer where it was diagnosed that the power steering failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000. The VIN was not available.

Filed Nov 5, 2015 · Body, Steering · IL · 1 injury

6/18/15 liftgate came crashing down on my head so the struts were replaced at dealership for 116.72 plus tax. There is a recall #15240 for this repair. But my car was built on 3/8/2012 which is 9 days after the recall dates you submitted. This date needs to be extended. More investigation needs to be looked into this and obviously my car in within the parameters of this recall. Are they waiting for someone to get hit so hard in the head and be killed. I would hope not. On dec 12, 2014 secondly there is a problem that at 46000 miles the steering pump went out dealership told me to keep the receipt that they are seeing more of this type of repair. This repair cost me 2000.00. Can this be looked into also. No steering pump should go out with such low mileage. While steering you could hear a whining noise.

Filed Oct 28, 2014 · Steering, Suspension · 71,986 miles · KY

Intermittent loss of power steering. Especially at low speeds. Gmc knows this is a problem. Extended warranty on 2008 - 2011's but, of course, not for 2012's ("let's see how many people complain before we fix the issue."). Forced to replace power steering pump, rack and alignment.