2007 GMC Acadia: loss of power steering

Filed Mar 17, 2015 · Steering · 92,000 miles · LA

Tl* the contact owns a 2007 gmc acadia. While driving 25 MPH and making a left or right turn, the vehicle vibrated and there was a loss of power steering. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 92,000.

Filed Feb 27, 2015 · Steering · 159,000 miles · PA

I experienced the issue while driving in the city about 25 MPH. I lost power steering while turning and almost hit another car. I have received a recall letter from gm and I scheduled an appointment with the dealership. They required my VIN number to check and make sure my car was covered under the recall and assured me that it was. I then took my car to the dealer and after they had it for 4 hours, I received a call stating they won't cover it because I exceeded the mileage by 10,000 miles. The dealership then attempted to make me pay a diagnostic fee. I contacted gm and they are not willing to do anything to help. I have owned my car for 2 years and they are just now notifying me about the recall. The dealership was only willing to give me a 5% discount off of $1084. I have expressed my feeling on this and explained that I just received the letter and that the car is 8 years old, why did it take them so long to contact the customers. They really expect a 8 year old car to have less then the 150,000 mile limit they set. I also expressed that this is a serious safety issue when you lose all power steering while driving.

Filed Jun 25, 2014 · Electrical, Steering · PA

Twice, in a matter of 24 hours, as we were pulling out of our driveway, the power steering stopped abruptly. Fortunately we were moving slowly in our driveway at the time. Following each incident the car was put in park and there was a loud screeching sound when stepping on the gas pedal. Just as quickly as both problems occurred, they disappeared. We have also been dealing with wiring issues. Sometimes the speakers work sometimes they don't. Sometimes the warning systems (I.e back-up alarm, keys in ignition, low fuel level, door ajar, etc.) sounds and other times they don't.

Filed Apr 21, 2014 · Steering · OR

In 2010 I reported a noise in the steering. Gmc dealership determined that the steering rod needed replaced. They worked on the vehicle and when driving away the steering still had the same noise. Obviously this was not the steering rod causing the issue. I reported this issue again and they determine that there was no power steering fluid. They added fluid and it temporarily caused the noise to go away. There has been many complaints about this issue with two separate gmc dealerships over the years. Finally now that my acadia has 55,000 miles the dealership tells me the noise is the steering column and is wanting to charge me $1450 to fix it. This was under warranty when the problem came up and I feel it should be covered under warranty by gmc manufacturer since this was an issue early on with this vehicle. Gmc is also having issue with steering column in 2009 -2012 gmc automobiles so this is not a new issue.

Filed Apr 9, 2014 · Steering · 92,900 miles · MA

While rounding a highway off ramp, power steering got extremely stiff. There were no other problems with the system prior. I got home, checked the fluid, and it was full. The next day I went to my local gmc dealer to discuss problem and repairs. The service writer stated "we know there is a problem with the power steering systems on these vehicles, and they typically fail in the 70 to 90 thousand mile range." then they wanted $2000 for repairs. Repairs which are getting done cheaper at my local garage. My problem with this, is that gm knows there is a safety defect with this vehicle, but has done nothing to remedy the problem, other than make people feel that they have to spend huge amounts of money to fix. I also understand this is the same action the company took in the ignition issue they are currently going through. Yes, I am angry at gm for not backing their product, but that is not why I am writing to you. I am writing to you, because I am a first responder, and see first hand what can happens with safety issues to vehicles. What if this issue happened to someone who knows little about cars, other than how to fuel and drive them safely? What if it was a family and their children in the vehicle when this happened and they did have an accident? I understand all hypotheticals, but a safety issue none the less. Thank you for your time.

Filed Mar 10, 2014 · Engine, Steering · 70,000 miles · MD

I was driving to the store, going down hill on the right side of the road. Mid-way down a message appeared on the computer saying "engine failure, power off" and the car just shut down with out warning. No matter how hard I pressed on the gas the car was shut off. The steering went out as well and I had to stand in the seat to use all my power to turn the wheel. Previous to this, the check engine light had not been on, no advance warning of this. I had both of my children in the car at the time. Luckily there was a bp gas station with garage at the bottom of the hill, I was able to coast the car into the gas station where they ran diagnostic testing and repaired my car and reset the sensors. Nine months later I was driving with both of my children again, in north east washington dc when out of no where the same message appeared. I was able to pull the car over to the side of the road and restart the engine one time. I turned around to go home and on the drive home the same thing happened on a less of an incline of a hill. The car shut down completely towards the top of the hill going down. Same as before, no gas and no steering ability. I was too scared to leave the car on the side as cars coming over the hill would not have time to stop before hitting us. I put the car in neutral and tried to glide down the hill to the shell station. The car cut out completely and lost all momentum so I had to push the car into the gas station and wait 3 hours for the tow truck to arrive. It went back to the bp station from february and had a new battery and several other items replaced. I bought this car new in 2007 and have had countless breakdowns and replacements- two transmissions within the first 3 years and repairs. I keep up with car maintenance regularly and do no neglect anything.

Filed Jul 18, 2013 · Steering · 129,000 miles · NJ

While making a turn during a rain storm the engine belt began to squeal and I subsequently lost power steering and the battery warning light came on. I was able to get the vehicle to the side of the road without incident until the power steering came back. I've had this happen several times during rain events since I've owned the vehicle. It appears to occur when excessive water gets onto the drive belt controlling the engine and power steering unit.

Filed Jun 28, 2012 · Steering · 42,000 miles · VA

On two separate occasions in rainy weather I was unable to steer my car and turn it because water had gotten on the belts and belts were slipping and I had no power steering to control the car. I was told at the dealership that I needed to have both front inner wheel well front covers replaced. This would eliminate water getting on the pulleys and eliminate the slippage of the belts that run the power steering. I later found out that there was a technical bulletin out to correct this condition. I had to pay for this work that was done which I felt should be covered by gmc as I feel it is a safety issue. I almost hit two other vehicles as a result of my not being able to steer my car and that was quite scary. I would not want this to happen to anyone else with this model car.

Filed Apr 10, 2012 · Engine, Transmission · 78,000 miles · FL

I have had several problems with this vehicle. The washer fluid light is always on, no matter how many times I have taken it for repair the power steering went out 8 months after the vehicle three months later at this present time. After having the vehicle for not even a year, the transmission has given out beyond repair. I have gotten several different people to look at it, its beyond repair (rebuild). I have done a lot of research and found that many people have had the same problems I really hope this helps, I don't think the customers should be responsible for the repair of this constant problem.

Filed Mar 26, 2012 · Steering · CA

Power steering went out completely with absolutely no warning while driving my child to school. Luckily I was not in a vehicle accident. This has happend to me twice already for this vehicle. Both power steering and rack and pinion have gone out while driving and has been replaced twice by gmc in the past 9 months!

Filed Sep 15, 2011 · Steering · 23,541 miles · NJ

On several occasions when the car goes through water/puddle the vehicle loses power steering. There is a loss of steering. On some occasions the loss is momentary but the last time it was more than momentary - while having gone through a small puddle of water and then going to make a left turn the steering completely failed and I was unable to complete a turn.

Filed Feb 20, 2011 · Steering · 38,163 miles · IN

2007 gmc acadia fwd power steering failure. First instance feb 2008 (vehicle 9 months of age 38k miles), steering had a whine noise and become very difficult to turn. Steering very heavy. Took to dealer, power steering pump was replaced. Nov 2008 steering starting failing again with the same symptoms. Took to dealer and once again they replaced the power steering pump (mileage at 79k). Feb 2009 steering again started failing with same conditions. Took it to the dealer and they now replace the steering gear (mileage 89k). Nov 2010 steering began failing again. Took it to the dealer and they said it needed another power steer gear replaced.