The contact owns a 2017 GMC Acadia. The contact stated that the vehicle failed to shift into gear after parking in the McDonald's drive thru. The vehicle was shifted into gear and resumed normal operations after an extended period. The vehicle was taken to the local dealer, and the contact was informed that the vehicle operated as designed, and no repairs were needed. The failed had occurred in 2022, and the gear shifter and the drive shaft were replaced. The failure mileage was approximately 48,000.
2017 GMC Acadia transmission problems
236 complaints (33% of all complaints for this car). Typical mileage when it fails: 36,000. 4 crashes reported.
- owner complaints
- 236
- of this car's complaints
- 33%
- typical mileage
- 36,000
- crashes
- 4
- recalls
- 1
Which part fails
- Automatic transmission: lever and linkage: floor shift5
- Driveline: driveshaft1
- Driveline: differential unit1
- Automatic transmission: gear position indication (PRNDL)1
At what mileage
Complaints by mileage at the time of the problem.
GMC Acadia transmission problems in other years
Specific symptoms reported on the 2017 GMC Acadia transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Won't shift 15Shudder 13Hesitation 10Transmission failure 10Jerking 8Rollaway 7Slipping 6
Related recalls
Power train: driveline: driveshaft
- What is wrong
- General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
- Risk
- If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
- Remedy
- GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17329.
Recall number 17V516000 · Recall details
What 2017 GMC Acadia owners say
Most recent owner complaints, unedited.
My Shift To Park senor come on often and wouldn't let me turn the vehicle off. I have taken to dealership for repair. Long wait and because parts are back ordered due to numerous vehicles having this same problem. This has left me stranded in my vehicle and not able to turn it off and leave the vehicle. I feel this is unsafe and should be handled on a recall. I am now without a vehicle for who knows how long?
The contact owns a 2017 GMC Acadia. The contact stated that after shifting into park (P), the vehicle failed to shut off because it failed to recognize that the gear shifter was in park (P). The "Shift To Park" warning message was displayed on the instrument panel. The contact jiggled the gear shifter button several times until the vehicle responded as intended and turned off. The contact stated that the failure occurred intermittently but became frequent. A dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the vehicle, and a diagnostic estimate was provided. The vehicle was not repaired. The failure mileage was approximately 30,000.
The contact owns a 2017 GMC Acadia. The contact stated that while the vehicle was parked on an incline with the engine turned off, the contact's toddler was able to shift into drive(D), and the vehicle rolled backwards, hit a light pole and a basketball stand, causing damage to the front driver-side door. No police report was filed, and no injuries were reported. The contact was unable to shift back into park(P) and was forced to start the vehicle in neutral(N). The contact was then unable to shut off the vehicle as the gear shifter was no longer in park(P). Upon investigation, the contact learned that it was necessary to manually flip a switch underneath the gear console for the vehicle to register that it was in park(P). The contact initially took the vehicle to the independent mechanic but was referred to the manufacturer for assistance. The manufacturer was notified of the failure, and the contact submitted a claim with pictures and videos of the failure. The contact was then instructed to take the vehicle to a dealer for an inspection. The contact was later informed by the claim manager that the claim would be denied, and no further assistance was offered. The vehicle was not repaired. The failure mileage was 99,968.
Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel pump both required full replacement and were confirmed and replaced by an authorized dealership. No warning lights appeared prior to these failures — components failed without any prior indication. At approximately 100,000 miles, the transmission began failing and exhibits the known torque converter shudder issue widely reported on this vehicle platform. The shudder was present prior to full transmission failure symptoms appearing. The pattern of premature failures across multiple unrelated systems — electrical, steering, fuel delivery, and transmission — suggests a broader manufacturing defect.
The contact owns a 2017 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The contact stated that the transmission and torque converter were previously replaced twice; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 138,000.
The contact owns a 2017 GMC Acadia. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. Additionally, the vehicle vibrated abnormally while changing gear. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 140,000.
The Car has over the last few years not turn off due to shift to park. This is concerning, due to we cannot turn the car off unless we strike the shifter few times assuming this is the remedy. It doesn't look like there is any type of recall but there should be.
The contact owns a 2017 GMC Acadia. The contact stated that after the vehicle was parked and the gear shifter was shifted to park(P), the vehicle failed to turn off as intended. The message "Shift to Park" was displayed on the instrument panel. The contact stated that the vehicle was parked, and the gear shifter was shifted to park(P), however the vehicle failed to recognize that the gear shifter was in park(P). The contact jiggled the gear shifter button several times and was able to turn off the vehicle. The failure was intermittent. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
When I’m driving a warning comes on my DIC screen that says “ACTION REQUIRED STEERING ASSIST IS REDUCED DRIVE WITH CARE”. The AC does not work and the temp gauge goes to cold with the radiator fan blowing at full speed. My car has done this since I purchased it used in 2019 and when I call dealer they say there is no recall and $1200-1800 to replace a sensor and thermostate. I have not had the issue fixed yet.
Questions about the 2017 GMC Acadia transmission
Does the 2017 GMC Acadia have transmission problems?
Owners have filed 236 complaints about the transmission of the 2017 GMC Acadia, 33% of all its complaints, more than any other problem.
At what mileage do 2017 GMC Acadia transmission problems start?
The typical (median) mileage in owner complaints is 36,000 miles.
Was there a recall on the 2017 GMC Acadia transmission?
Yes, 1 recall: 17V516000. Check your VIN to see if your car still needs the free repair.
What year does the GMC Acadia have bad transmission?
The GMC Acadia model years with the most transmission complaints are 2008 (279 complaints), 2017 (236 complaints) and 2007 (184 complaints).
Other 2017 GMC Acadia problems
Electrical 193Airbags 76Engine 64Driver assistance 46Brakes 36Steering 35Lights 25Fuel system 13Seat belts 13Acceleration 9Suspension 8Wheels 7Seats 6Tires 6Body 4Visibility 4Locks 2
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