Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel pump both required full replacement and were confirmed and replaced by an authorized dealership. No warning lights appeared prior to these failures — components failed without any prior indication. At approximately 100,000 miles, the transmission began failing and exhibits the known torque converter shudder issue widely reported on this vehicle platform. The shudder was present prior to full transmission failure symptoms appearing. The pattern of premature failures across multiple unrelated systems — electrical, steering, fuel delivery, and transmission — suggests a broader manufacturing defect.
2017 GMC Acadia: shudder or vibration when accelerating
13 of the 707 complaints about the 2017 GMC Acadia describe shudder or vibration when accelerating.
- owner complaints
- 13
- of this car's complaints
- 2%
- recalls
- 1
Shudder or vibration when accelerating by model year
What owners say
The contact owns a 2017 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The contact stated that the transmission and torque converter were previously replaced twice; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 138,000.
The transmission failed at 90k miles, causing shuddering and stalling on acceleration. This has occurred several times on major highways and is very dangerous.
Vehicle developed a major shudder and vibration from transmission. There are reports of the symptom in other complaints and a service bulletin released by GM for replacing the transmission fluid only(filter is internal and can only be replaced by removing and disassembling the transmission). When this malfunction is coupled with an EVAP sensor failure, loss of acceleration and engine stall occurs. The EVAP failure code did not appear for several weeks. I would suspect any type of engine miss will cause the same failure. Replacing transmission fluid does not remedy the severe shuddering from the vehicle.
Sudden onset of extensive shuddering/shaking when shifting gears.
Violent shifting in the transaxle when vehicle is shifting between lowers gears. Transaxle causing a shuddering vibration on inclines. It feels like the engine is misfiring, but it is the torque converter/transmission/transaxle failing.
This model is know for transmission shudder and you put out a memo. I brought the car back under warranty and said it was fine. Now it needs what the memo said and torque converter. Car is out of warranty and they want to charge full price. There should be a recall on this model
Incident: the drivetrain shudders and experiences hesitation while attempting to accelerate, and car surges forward when breaking due to what seems to be an issue with the tranmission. This present concerns with potential stalling while driving or the car surging into other vehicles. No indicator lights or error codes are displayed. The presence of this problem in multiple GM vehicles is confirmed by service bulletin 18-NA-358. The safety concern related to this defect should warrant a manufacturer recall to fix the know n defective parts. The vehicle has not yet been repaired. Will request to retain defective parts for inspection upon repair.
There's a shuddering, clanking sound coming from the torque converter when the engine shifts gears at 25-35 mph. I also noticed that it happens when it transitions from 4 cylinders to 6 cylinders. There's a sweet spot somewhere in there. It has also happened on the highway from 65-75 mph. This also happens when it's switching from 4 cylinders to 6 cylinders.
There is a big time shudder and the dealer will not believe me because it doesn’t do it for them. They did admit there is a problem but won’t fix it. I did the transmission fluid exchange like they said and still the problem. I see service bulletins for it but no recall. It’s is now out of warranty and I will have to pay for it. This is not right
The contact owns a 2017 GMC Acadia. The contact stated while driving 20 MPH and accelerating to 25 MPH, the vehicle jerked and downshifted, and decelerated to 17-18 MPH. The contact stated that the failure occurred several times while driving. Additionally, the contact stated while driving 5 MPH and attempting to come to a complete stop, the brake pedal was depressed, but the vehicle shuddered and failed to respond. The check engine warning light was illuminated. The contact depressed the brake pedal harder, and the vehicle responded. The contact stated that the failure had been recurring while driving, causing him to shift to neutral(N) while depressing the brake pedal. The vehicle was taken to an independent mechanic, where the diagnostic test codes: P0010, P0016, P0018, and P0507 were retrieved. The mechanic determined that the engine and an unknown part needed to be replaced. The vehicle was not repaired. Two unknown dealers were notified of the failure and informed the contact the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Loss of power steering: bought NEW late 2017: In 1st month a whining noise was present while turning the steering wheel in any direction (driving or in park) even when slightly turning the wheel. At the time, didn't seem to effect anything. Difficulty started around 80k miles & continued to get worse as time went on. Each time varies on type of turn, speed of turn, how long the car has been in use. On average: it starts (& continues to get worse) after the first 10/15 minutes of driving. Loss of steering comes & goes (not only happening while turning) for at least 4 -15sec. In the last year (mid 2021 - 2022) went to mechanic -couldn't find an issue. Husband checks fluid levels monthly (no changes/no leaks are visible ). As of May 2022 (130k miles) turning into parking lots/spots/driveways/etc I have NO power steering, my husband is barley able to turn the wheel during these events. Its unsafe to drive. Doesn't seem to be as bad if speed is 20mph or faster. Shudder issue (maybe @60kmiles): *We had this issue w/our 2012 Acadia too. Multiple GMC Certified mechanics have been used to correct this. Only one mechanic was able to witness the shuddering. All things tried have failed to correct it. First started happening between 35 - 55mph (now its at any speed: 10 - 80mph), speeding up used to make it shudder less, turning traction control off USE to make it shudder less. Plenty of forums abt this issue including all things tried & failed. No resolution. Shudder causes car to not accelerate at times. RPM jumps high & bounces around. AC would stop working (started @20k miles) it makes an air releasing noise when AC is in use. *2012 Acadia did this too. Adding Freon helps for limited time. No leaks. Mechanics "CND", its still not fixed. "Tighten fuel cap" warning comes on randomly. When checked, its tight. Automatic start fails randomly, since day 1. "Ck Engine" light comes on & off randomly. Main issue was the shuddering *Reporting date used for loss of power steering.
Service bulletins that may apply
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This service bulletin provides repair information to correct a customer concern of seeing an intermittent...
- This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required...
- This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics...
Related recalls
Power train: driveline: driveshaft
- What is wrong
- General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
- Risk
- If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
- Remedy
- GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17329.
Recall number 17V516000 · Recall details
Questions about the 2017 GMC Acadia shudder
Is shudder or vibration when accelerating a common problem on the 2017 GMC Acadia?
13 of 707 owner complaints about the 2017 GMC Acadia (2%) mention shudder or vibration when accelerating. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2017 GMC Acadia?
There is 1 recall and 75 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 GMC Acadia
Headlights 30Check engine light 22Battery drain 16Stalling 16Won't shift 15Hesitation 10Transmission failure 10Jerking 8Key fob 8Fuel pump 7Loss of power 7Power steering loss 7Rollaway 7Adaptive cruise 6Door locks 6Slipping 6Won't start 6Overheating 5
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