2017 GMC Acadia: doors won't lock, open or latch

Filed Oct 10, 2020 · Transmission · 35,000 miles · KY

Car states 'action required, shift to park' when shifter is in park and car is turned off, causing me to be stranded in my car. Accessories stay on and doors will not lock.

Filed Feb 19, 2020 · 71,000 miles · TX

My vehicle has been nothing but trouble since I purchased it in june 2017. First, the car came with the wrong door handle on one of the doors that took 3 months to fix because the dealership screwed up the paint on the door and had to paint practically the whole car. And initially the dealerships and gmc corporate gave me the runaround with who was paying for the bill which the consumers should not have to deal with. Then the car had a shift to park issue in july 2019 which gmc would not replace at their cost even though they released a notice to the service departments about it because a number of people were having the same issue but never issued a true recall notice because they wanted the consumer to get stuck with the bill. And since then I have had issues with my mirrors not staying programmed and the air venting automatically switching to letting air in from the outside without me changing it. Then my car battery started going out february 2020 which should not be happening in less than 3 years of this car being purchased. And now my radiator (which is estimated at close to $1,000 to replace) is leaking; again this should not be happening this soon unless this car is a lemon. Gmc won't take responsibility for any of it with this car and this is more problems that anyone should ever have with a car within 3 years of purchasing it brand new unless it is a lemon car which at this point, I think mine is.

Filed Nov 27, 2019 · 42,200 miles · AL

When the car is shifted into park, it often does not show that it is in park. It will roll, the lights will not go off, doors will not lock. To get it to work, you must restart the car and move the shifter in and out of the park position. While you are doing this the car will continue to roll with the brakes depressed. The service writer at the dealer stated that this is a common problem with this model. This has happened at least 10 times.

Filed Nov 25, 2019 · 42,000 miles · AL

When you put the car into park the computer does not recognize that it is in park, you may have to restart and re-put the car back into park several times, also the light will not go off, the doors will not lock, the battery will run down and the car will roll. The vehicle was in a full parking lot.

Filed Oct 21, 2019 · Transmission · 46,000 miles · GA

The "shift to park" message comes on after I park the car. I have to wiggle the gear shift back and forth to get it to go off or the car stays on electronically. The door locks go on/off (and up and down) while driving (purportedly due to the car going in and out of park while driving) which is a major safety concern. Because it's out of warranty (47,000 miles) my dealership said it would be $700-$800 to fix the problem although gmc has put out a bulletin to tell the dealerships how to fix it. This should be a recall due to safety concerns. If the car isn't reading it's in park, it could roll and cause injury and damage. This has happened pretty regularly for 2 weeks going on 3 weeks.

Filed Oct 30, 2018 · Electrical · 15,000 miles · MD

When you put the shifter into the park position and you try to turn off the vehicle with the start/stop button an on dash error code of 'shift to park' appears even though the vehicle is clearly in park. You are not able to turn the vehicle off. It beeps incessantly, the battery remains on and the doors do not want to lock. Gmc has been made aware of the issue by hundreds of 2017 acadia owners however their engineers have not found a solution. This defect is forcing me to turn the engine on and off multiple times, trying putting the car in reverse and then shifting back in drive, wiggling the shifter, opening the rear passenger doors and repeating any and all of these processes until it eventually turns off the shift to park message and allows the vehicle to shut down (or if you can confuse the electrical panel and have another message pop up to override it, such as the one that says 'check rear passenger seat". I do not know if my car is ever truly in gear or not. I'm afraid that it might cause a dangerous situation where my vehicle rolls thinking it is not in park or the battery dies unexpectedly or the vehicle is stolen because it will not shut off or the doors will not lock. I bought this vehicle brand new and this started occurring at around 15,000 miles and is a highly reported problem that necessitates a recall fix for safety.