The contact owns a 2017 GMC Acadia. The contact stated that after shifting to the park position and attempting to turn the vehicle off, the engine shut off but the headlights and dashboard lights remained illuminated. Also, on multiple occasions, the battery had drained and the vehicle had to be jump-started. The vehicle was taken to the local dealer who diagnosed that the floor shifter harness was faulty and needed to be replaced. The floor shifter harness was replaced and the failure was remedied, but approximately two years later the failure reoccurred. The vehicle was taken back to the local dealer. The contact was informed of the manufacturer's TSB to repair the failure and a new and improved floor shifter harness was installed which corrected the failure. The contact indicated that the manufacturer was aware of the faulty harness but no assistance was offered. The failure mileage was 45,000.
2017 GMC Acadia: headlights failing or too dim
30 of the 707 complaints about the 2017 GMC Acadia describe headlights failing or too dim.
- owner complaints
- 30
- of this car's complaints
- 4%
- typical mileage
- 5,500
- recalls
- 0
Headlights failing or too dim by model year
What owners say
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Service side detection system warning is on and upon investigation and diagnostics it has been widely reported as a common issue that GMC only chose to address for a select number of vehicles. I have 93k miles and there is a service agreement to 80k. Others have indicated that it not fixed it can send bad signals to circuit board causing battery failure, information system failure, dash light failure and headlight failure making this a safety issue is something like this occurs in the dark. As a result I am concerned for my safety and am frustrated that GMC is not required to fix this issue.
1. Could not put car into park or turn off. Caused battery to be dead as it would not turn off when put into park. 2. Steering wheel locked and jerked repeatedly. Could not turn into parking spot. The steering wheel had a mind of its own and could not stop the jerk. It is dangerous and scary ! 3. At night, the headlights do not light the road. It is as though there are no lights at all. It is dangerous to not see the road at night because headlights do not give appropriate lighting.
Head lights are very dim making driving the vehicle at night very unsafe. Took vehicle to gmc dealer, tech said that head lights are within gmc specs. Too insane to drive this vehicle at night an accident or even death can occur.
With vehicle stationary, I attempted to place the transmission in "park" and turn off the vehicle. The dashboard information screen displayed the message "shift to park" and would not allow the vehicle to fully shut down (headlights remained on) even though the shift knob was in "park" as well as "p" displayed on the dashboard screen. The electronic emergency brake was inoperable and the vehicle seemed to be at risk of rolling away. This left me stranded with the vehicle and unable to remove myself from it.
The car will not turn off and reports on the dashboard display 'shift to park' even though the shifter is in park. Truck will roll when it shouldn't be possible. Also, unless you can get it to acknowledge you're in park, headlights and all accessories stay on. An alarm sounds if you leave the vehicle. It's a mess and although gmc knew about the issue in mid 2018, refuses to fix it without payment. This should be a mandatory recall.
Shift to park warning light turns on when car is in park. Headlights stay on.
The vehicle has had ongoing issues since it was purchased in june of 2017. The 'shift to park' problem had to be fixed twice, the emergency braking system engages itself for no apparent reason which has almost caused several accidents, the horn does not work when needed in emergency situations, the headlights are so dim it's dangerous, the battery has drained and left my wife stranded 4 times, and the vehicle has a very rough idle and it almost stalls out. I attempted to work with gm to have them take the car back early (lease) and the request was recently denied. This is my 3rd acadia and it by far is the most dangerous car I have ever driven. I am now reading about a fuel pump problem that could cause the vehicle to catch on fire, a driveshaft that may separate while driving, and a faulty braking system that could cause the vehicle to lose all braking capability. I do not feel safe having my family in this car and I am requesting your assistance to help me work with gm on a resolution. I entered the date that the vehicle first started to have issues, there have been over 20 incidents over a 2.5 year period causing a safety issue or leaving my wife and children stranded.
Exterior headlights are ineffective and unsafe while driving at night. Poor lighting on my vehicle has caused near accidents on the freeway with deer and stalled vehicles on the on the road.
My 2017 gmc acadia has a "shifter" problem. I put the car in park but I get an error message that states "shift to park" and the car doesn't completely turn off even though you turn the car off physically. Some electronics stay on like the radio and headlights. You cannot completely shut the car down - again - even when you physically turn the car off. The car is in park and stopped.
From purchase to date, the headlights are terrible in good weather. In bad weather its very hard to drive safely in this vehicle. Visibility is severely limited for the driver at night.
Service bulletins that may apply
- This service bulletin provides information about GM Accessories
- This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and...
- This technical bulletin provides repair information to correct customer concerns of multiple electrical...
- This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License...
- Exterior lighting
- This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water...
- Interior lighting
- This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and...
Related recalls
No recalls on record for this model year.
Questions about the 2017 GMC Acadia headlights
Is headlights failing or too dim a common problem on the 2017 GMC Acadia?
30 of 707 owner complaints about the 2017 GMC Acadia (4%) mention headlights failing or too dim. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2017 GMC Acadia?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 GMC Acadia
Check engine light 22Battery drain 16Stalling 16Won't shift 15Shudder 13Hesitation 10Transmission failure 10Jerking 8Key fob 8Fuel pump 7Loss of power 7Power steering loss 7Rollaway 7Adaptive cruise 6Door locks 6Slipping 6Won't start 6Overheating 5
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