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2017 GMC Acadia: rolls away in park

7 of the 707 complaints about the 2017 GMC Acadia describe rolls away in park.

owner complaints
7
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 75 service bulletins for this area of the car. See below

Rolls away in park by model year

  • 2024
    1
  • 2023
    1
  • 2019
    4
  • 2018
    1
  • 2017
    7
  • 2016
    1
  • 2014
    1
  • 2011
    2

What owners say

Filed Mar 24, 2026 · Electrical · IA

Seeing the intermittent shift to park messages when the vehicle has been shifted into park and the ignition is turned to the off position. Shifter wire harness jumper & transmission controls A malfunctioning shifter raises fears of potential rollaway accidents, even if such cases remain rare. For anyone who has to park on a slope, this fear can cause serious worry. Yes, there is a service bulletin (19-NA-206) No, this is 1 of the only problems I have had with this. The other issues I have had is the clear coating on the rims are peeling

Filed Oct 24, 2025 · WY

GMC customer care representative & local GMC service department supervisor unable to help. 2017 Acadia Shift to Park message. It’s Difficult to turn the car off. The vehicle refuses to acknowledge the park position. Potential rollaway hazard. You may inspect. Took it to GMC service & confirmed it is a prevalent issue: Transmission control 13534320 = gearshift assembly & Jumper harness 84733196. This problem has been recurring for several years and I have problem solved how to shut the car off. GMC customer care rep said it’s an issue with all 2017 Acadias and tried to help. The system deemed it complicated case & escalated it to a Supervisor. She read a “customer care” script. After talking, she admitted that realistically GMC would not help. Yesterday, she advised me to file a complaint with the federal safety agency. I read that 2 other states Ohio & Tennessee won class action lawsuits because of the hazardous shift to park issue. If GMC issued recalls for 2017 Acadia shift to park then my 2017 GMC Acadia should have been included. I have been waiting for the recall for several years. GMC admits the problem is prevalent in 2017 GMC Acadias. Would you please issue a recall associated with this issue and link it to my VIN. Thank you.

Filed Dec 12, 2024 · Electrical · MN

The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.

Filed Sep 23, 2020 · Transmission · 77,500 miles · IL

Shift to park message on the info panel and car did not go into park and began rolling away. Had to turn car back on to shift into park. On occasion, it requires multiple start/stops. This is safety issue in that if you think you're in park the vehicle can roll and potentially hurt someone because it's not actually in park. The car was stationary when the problem occurred.

Filed Jul 20, 2020 · Transmission · 25,000 miles · MI

With vehicle stationary, I attempted to place the transmission in "park" and turn off the vehicle. The dashboard information screen displayed the message "shift to park" and would not allow the vehicle to fully shut down (headlights remained on) even though the shift knob was in "park" as well as "p" displayed on the dashboard screen. The electronic emergency brake was inoperable and the vehicle seemed to be at risk of rolling away. This left me stranded with the vehicle and unable to remove myself from it.

Filed Oct 2, 2019 · Transmission · 17,500 miles · WI

When car is placed in park, the dashboard display says that the car must be shifted to park, although it is has been put in park. The car must be restarted, and reshifted to park, multiple times. (as many as a dozen times.) when the error message appears the electrical components do not shut down. The car cannot be locked. Unsure whether car is/ is not actually in park, or whether there is a danger of car rolling away.

Filed Aug 7, 2018 · Transmission · 3,002 miles · AR · crash · 1 injury

Tl* the contact owns a 2017 gmc acadia. While the vehicle was engaged in park with the engine running, it inadvertently rolled away. As a result, the occupant was struck by the door and the vehicle ran over the occupant's foot. Medical attention was required. The vehicle continued to roll away and rear ended another vehicle. A police report was not filed. The vehicle was taken to an independent mechanic where it was awaiting diagnostic testing and repairs. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 3,002. The VIN was not available.

Service bulletins that may apply

Related recalls

Power train: driveline: driveshaftReported August 22, 2017 · 2,905 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Risk
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17329.

Recall number 17V516000 · Recall details

Questions about the 2017 GMC Acadia rollaway

Is rolls away in park a common problem on the 2017 GMC Acadia?

7 of 707 owner complaints about the 2017 GMC Acadia (1%) mention rolls away in park. The model year with the most reports is 2017.

Is there a recall or service bulletin for this on the 2017 GMC Acadia?

There is 1 recall and 75 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 GMC Acadia

Headlights 30Check engine light 22Battery drain 16Stalling 16Won't shift 15Shudder 13Hesitation 10Transmission failure 10Jerking 8Key fob 8Fuel pump 7Loss of power 7Power steering loss 7Adaptive cruise 6Door locks 6Slipping 6Won't start 6Overheating 5

All model years of the GMC Acadia

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