2020 GMC Acadia: backup camera failure

Filed Sep 21, 2026 · Driver assistance · WA

The rear camera does not operate 100% of the time. This has happened multiple times over the year.

Filed May 18, 2026 · Driver assistance, Electrical · WI

Back up camera randomly stops working (black screen-completely gone, or blue screen). Dash will randomly dim on its own and does not go back to normal unless car is shut off and turned back on. adaptive cruise control will disengage for no apparent reason. stabilitrak will flash on screen but no other indicators or reasons; nothing happens with car. Occasionally the blind spot mirror lights will not light up when vehicle is present.

Filed Apr 30, 2026 · Electrical · NJ

My backup camera does not work when engaged in reverse, causes the radio to turn off and on.

Filed Apr 18, 2026 · Electrical · WV

My infotainment screen just has lines on it. I am the second owner of this vehicle. It just stopped working on day and has not come back. I cannot use my back up camera system now either. I have read where this has been an issue with the 2020 model and a possible crimping in the wiring system. I am wondering if this is the issue here. The car has been in no accidents under my ownership.

Filed Aug 9, 2025 · Engine, Transmission · OK

Car keeps throwing Poo14 code for VVt sensor, I’ve replaced the sensors and checked wiring on the side of the road and no damage found, went online and read multiple complaints and recalls on the same issue I’m having with my car. I enter my vin and no recalls have been found. I have a 2020 gmc Acadia Denali 3.6l v6. As well and the rear view camera cutting in and out multiple times anlmost causing an wreck. and a system update didn’t fix the issue.

Filed Aug 13, 2024 · Electrical, Visibility · MI

Rear-View Camera Failure: The rear view camera functions intermittently. While in Reverse, the screen goes black, with a red triangle and a circle with a line through it. This SAFETY ISSUE increases risk of incidents resulting in injury and/or property damage while the vehicle is in reverse. I understand there already exists a the federal safety agency RECALL (the federal safety agency Campaign Number: 22V709000) however, it states that only vehicles equipped with the optional Surround Vision feature are affected. My vehicle does not have the 360 Surround Vision (RPO UV2). but is experiencing the same SAFETY ISSUE!

Filed Jul 3, 2024 · Driver assistance, Electrical · PA · crash

I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn’t work, my back up camera in and out . My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed control out. Then if I hit a bump message went away and speed control back on. I’ve taken care into another GMC dealer because dealer I bought my car at , closed up and took off!! Took it to closet dealer. Not long after repairs same issues started! So many different problems all at once! I have been treated horribly during these issues by dealership and extended warranty company. Dealer had my car for 3 weeks ! They couldn’t figure out the problem. I sat there for 4 hrs sent me home told to come back for 9 mile test! Why in 4 hrs that wasn’t done. So again the unable to shift message back on! I get in my car it starts but won’t shift ! Dealer charged me 250 to tow to shop! When they said I’d be fine ! I had more issues again and again! I’ve been driving over 40 yrs no accidents. I bumped into someone during a huge traffic jam in Ohio! Braking didn’t work no warning even . I should speak to a lawyer and could explain more to a person on filing these complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 3, 2024 · Electrical · TX

Backup camera continues to intermittently fail even after recall remedy was performed. When placing the car in reverse, the backup screen goes black with a warning symbol on the screen that the camera is not working. This has happened intermittently for the last couple years. I've taken it to a GMC service center 5 times for this issue (3 of these visits were after the recall remedy was performed). The service has fixed the issue but it only lasts for a short time before reoccurring.

Filed Oct 21, 2023 · Driver assistance, Electrical · CT

front and rear camera not working blind spot indicator not working side mirrors warning of oncoming vehicles not working radio not working

Filed Jan 30, 2023 · MI

Rearview camera is intermittently non-functional when placed in reverse gear, and shows a red triangle and red camera icon on the screen along with a circle and slash through it. See attached photo.

Filed Jan 4, 2023 · NY

GMC safety recall was issued in Sept. 2022. (N222378380) My backup camera (2020 GMC Acadia) has been going in and mostly out since Jan. 2021. GMC has yet to find a fix for this issue, about 4 months since the recall but almost a year and a half for my car. I have had it in for service 3-4 times and thy can't fix it. It is a safety issue as we depend heavily on the camera to back up and the front camera to avoid hitting objects. We have had a few close calls but no damage, YET. I have had numerous conversations with GMC and my dealer. I keep getting the same answers. They can't (parts, no know fix, whatever) and won't do anything to fix the problem. I have been without this highly priced option for almost 2 years. Someone needs to get their act together. this is too long of a time to have this problem still exist..

Filed Jan 4, 2023 · Body, Visibility · GA · crash

Rear view camera stopped working as I was backing up and ran into a pole damaged my right rear wheel well and panel.