2022 GMC Acadia: backup camera failure

5 of the 52 complaints about the 2022 GMC Acadia describe backup camera failure.

owner complaints: 5
of this car's complaints: 10%
recalls: 0

Is there a fix? 126 service bulletins cover this area of the car. See below

Backup camera failure by model year

2023
2
2022
5
2021
9
2020
13
2019
3
2018
1
2017
4
2016
3
2015
1
2014
2
2012
1
2011
2
2010
1
2009
1

What owners say

Filed Sep 14, 2026 · Electrical, Visibility · IN

What failed & is it available? The infotainment/radio module failed entirely due to an OTA software update (Codes: U18B4, U0184, B1325). The vehicle and component are fully available for inspection upon request. How was safety at risk? The federally mandated backup camera is now too faint/dim to read, destroying rearview visibility. Bluetooth/hands-free phone pairing is completely disabled, increasing driver distraction risks and preventing compliance with hands-free driving laws. Is it confirmed by a dealer? Yes. A local GMC dealership inspected the vehicle and confirmed the module is bricked, quoting $2,286.00 for a hardware replacement. Inspected by manufacturer/others? It has been inspected and confirmed by the local GMC dealer network, but GM corporate has refused to physically inspect or resolve it. Prior symptoms? No prior warning lamps or symptoms occurred. The system functioned perfectly until it instantly crashed during the remote update on August 10, 2026, at 9:00 PM.

Filed Dec 5, 2025 · IL

The rear view camera fails to function intermittently and is occurring at a higher rate of frequency. On numerous occasions when the vehicle is put in reverse the screen goes black with a red triangle caution symbol and a white camera crossed out. Now the system is unavailable more then operational. Based on the drivers rear vision when backing in this particular vehicle, the lack of the rear camera view increases the risk of crash. This also increases the risk of severe injury to a pedestrian behind the vehicle. The same issues were addressed on earlier models via a safety recall which should be extended to 2023 model.

Filed May 29, 2025 · MI

The back up camera failed at 36200 miles and the dealer will not fix. I see there was a recall on 2021 models due to bad cable.

Filed Dec 2, 2024 · Electrical · TX

This is on behalf of my mother who doesn’t speak English only Spanish and has been having issues with this car The radiator fan stopped working on my moms car causing engine to heat up and almost blow up in the middle of the road and I had to pull aside. Had to also replace original battery in middle of a red stop light car turned off and never came back on due to faulty battery is what the auto parts told me when they tested the battery out. Back up camera never turned back on went completely black Left mirror for signaling also went black. Cause for me not to be able to see other cars coming from other lanes.

Filed Feb 23, 2023 · Electrical · MD

The back up camera went grainy, then completely black. The car is equipped with surround vision camera system. The camera system flashed on / off then completely blacked out. Then would randomly flash a partial picture, and then back to no picture.