The rear camera does not operate 100% of the time. This has happened multiple times over the year.
GMC Acadia backup camera problems
48 of the 5,598 owner complaints about the GMC Acadia describe backup camera failure, most of them for the 2020 model year.
- owner complaints
- 48
- worst model year
- 2020
- typical mileage
- 26,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 3Won't start 2Rollaway 1Phantom braking 1Key fob 1Check engine light 1Grinding brakes 1Adaptive cruise 1
Trouble codes mentioned
U0184 2U18B4 1B395A 1B390F 1B1325 1B101D 1
What owners say
What failed & is it available? The infotainment/radio module failed entirely due to an OTA software update (Codes: U18B4, U0184, B1325). The vehicle and component are fully available for inspection upon request. How was safety at risk? The federally mandated backup camera is now too faint/dim to read, destroying rearview visibility. Bluetooth/hands-free phone pairing is completely disabled, increasing driver distraction risks and preventing compliance with hands-free driving laws. Is it confirmed by a dealer? Yes. A local GMC dealership inspected the vehicle and confirmed the module is bricked, quoting $2,286.00 for a hardware replacement. Inspected by manufacturer/others? It has been inspected and confirmed by the local GMC dealer network, but GM corporate has refused to physically inspect or resolve it. Prior symptoms? No prior warning lamps or symptoms occurred. The system functioned perfectly until it instantly crashed during the remote update on August 10, 2026, at 9:00 PM.
Back up camera randomly stops working (black screen-completely gone, or blue screen). Dash will randomly dim on its own and does not go back to normal unless car is shut off and turned back on. adaptive cruise control will disengage for no apparent reason. stabilitrak will flash on screen but no other indicators or reasons; nothing happens with car. Occasionally the blind spot mirror lights will not light up when vehicle is present.
My backup camera does not work when engaged in reverse, causes the radio to turn off and on.
My infotainment screen just has lines on it. I am the second owner of this vehicle. It just stopped working on day and has not come back. I cannot use my back up camera system now either. I have read where this has been an issue with the 2020 model and a possible crimping in the wiring system. I am wondering if this is the issue here. The car has been in no accidents under my ownership.
Rear view camera won’t display when out in reverse. Also, when the camera does come on, it’ll flicker off and on
The rear view camera fails to function intermittently and is occurring at a higher rate of frequency. On numerous occasions when the vehicle is put in reverse the screen goes black with a red triangle caution symbol and a white camera crossed out. Now the system is unavailable more then operational. Based on the drivers rear vision when backing in this particular vehicle, the lack of the rear camera view increases the risk of crash. This also increases the risk of severe injury to a pedestrian behind the vehicle. The same issues were addressed on earlier models via a safety recall which should be extended to 2023 model.
After I put my car in park my daughter and I were still in the vehicle for a few minutes getting our things with the engine still running. I got out to get something from the back seat, my daughter got out the passenger door and made it to the driver side as I was closing the back passenger door. I was about to get back on the car to get the rest of my things and turn the ignition off but before I could my car was rolling backwards out of the driveway into the street. I was able to jump in the vehicle and put my foot on the brake and the put the gear into Park. There’s no way possible I didn’t put it in Park with me getting out already and my daughter couldn’t have accidentally shift the gear because she couldn’t have been able to get out, close the door and make it to the driver side before it started rolling away. Once I got the car stopped, I noticed the driver seat was now all the way to the steering wheel and completely to the floor with the headrest also tilting inwards and now the electrical for the seat will not work. There is a recall for this issue but my vin# is not included. I cannot even drive my car now because the seat is so far up and inclined. what if the seat moves up more while I’m driving and it has me pinned between the steering wheel and the seat. I don’t feel safe driving it, having my daughter as a passenger and it’s really not safe to be on the road. I’m still paying on this car and now i won’t even be able to drive to work. So I’ll probably lose my job. This car has multiple issues and I think is an electrical problem. It’s also a known major defect on this model but still not a recall for my vin #! None of my interior sound works. Speakers, blinkers, alerts, back up camera. The auto start won’t start, I have to press the key fob multiple times to lock and unlock. This car is extremely unsafe to drive and I strongly feel my cars vin# should be listed under the recall. Its going to really affect my daily life and means of income. Lemon!
Backup camera often does not have a clear picture. Very grainy and static.
Back up camera When in reverse the backup camera screen is black or shows very little light making it unusable. Unable to see objects or persons behind vehicle. Despite cleaning camera. No visual damage noted. * It is available for inspection upon request. * Has the problem been reproduced or confirmed by a dealer or independent service center? NO * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO , first appeared over a year ago.
Related recalls
Electrical system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
- Risk
- If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1‑800‑521‑7300 (Buick), 1-800-458-006 (Cadillac), 1‑800‑222‑1020 (Chevrolet), and 1‑800‑462‑8782 (GMC). GMs number for this recall is 14515.
Recall number 14V614000 · Recall details
Electrical system: software
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
- Risk
- An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1‑800‑521‑7300 (Buick), 1‑800‑222‑1020 (Chevrolet), and 1‑800‑462‑8782 (GMC). GM's number for this recall is 14007.
Recall number 14V223000 · Recall details
Electrical system
- What is wrong
- Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). A recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. However, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. These incidents resulted from a new failure mode attributed to the device's thermal protection feature. The significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
- Risk
- It is possible for the heated washer module to ignite and a fire may occur.
- Remedy
- Dealers will permanently disable and remove the heated washer fluid module. An updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. The safety recall began on june 11, 2010. Owners may contact buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438, saturn at 1‑800‑972‑8876, gmc at 1‑866‑996‑9463 and hummer at 1‑800‑732‑5493 or at the owner center at www.gmownercenter.com.
Recall number 10V240000 · Recall details
Electrical system
- What is wrong
- Gm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. A short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire.
- Risk
- This may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire.
- Remedy
- Dealers will install a wire harness with an in-line fuse free of charge. The recall began on september 12, 2008. Owners may contact buick at 1‑866‑608‑8080; cadillac at 1‑800‑982‑2339 or http://www.cadillac.com; chevrolet at 1‑800‑630‑2438; saturn at 1‑800‑972‑8876 or http://www.saturn.com, gmc at 1‑866‑996‑9436; or hummer at 1‑800‑732‑5493; or through their website at http://www.gmownercenter.com .
Recall number 08V441000 · Recall details
Questions about the GMC Acadia backup camera
Which GMC Acadia years have backup camera failure problems?
The model years with the most reports are 2020 (13 complaints), 2021 (9 complaints) and 2022 (5 complaints).
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