While driving, the power steering completely stopped working. I brought the vehicle to the dealership and they replaced the entire steering rack at my expense.
2015 GMC Canyon steering complaints
Page 4 of 9: complaints 71 to 100 of 227, newest first, as owners wrote them.
The contact owns a 2015 GMC Canyon. The contact stated while driving 70 MPH, the steering wheel became difficult to turn. The contact stated that the stabilitrak warning light was illuminated. The contact was able to park on the side of the road and turned off the vehicle. The contact stated that after restarting the vehicle, he continued driving to his destination, but experience the failure for a second time within 40 miles. The contact stated that he continued driving to his residence, while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gear torque sensor cover assembly to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 21V213000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,500.
the system failure is the power steering control module rack and components The safety risk is loss of power steering assist, no traction control, StabiliTrak message on dash, abs and traction control lights is on, don't feel safe to drive. The problem is confirmed by a dealer. The component has not been inspected. Yes, there are warning messages on the dash, and they appear in February 2022. A loss or reduction in power steering assist may increase the risk of a crash. In my opinion, this issue has to be solved and fixed by the dealer at no cost to the customer.
Power steering failure and stabilitrak. Stopped and turned off ignition for a few seconds. Power steering started working but stabilitrak light is still on and steering feels a little loose.
The contact owns a 2015 GMC Canyon. The contact stated that while driving at unknown speed, the steering wheel was very difficult to turn and the service stabilitrak warning light illuminated continuously. The vehicle was taken to the dealer where it was diagnosed that the lower shaft gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in the federal safety agency Campaign Number: 21V213000 (Steering). The approximate failure mileage was 115,000.
While driving the vehicle, the power steering suddenly went out. My teenage son was driving and luckily he's had training on this in Driver's Ed or it could have caused a major accident. It has since happened to me while on the freeway and while going up our driveway. I took it into the dealership where I purchased it and they could find nothing wrong, but clearly something is wrong with the wire harness or power steering. I suspect the parts used were part of an earlier recall on GMC Canyon's as the recall ended with vehicles only a month older than mine.
The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the power steering failed, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. During the failure, the message “power steering drive with care” and “StabiliTrak” were displayed. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 21V213000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,500.
The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 65 MPH, the steering wheel was difficult to turn. The contact stated that the power steering warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 21V213000 (Steering). The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 75,000.
The contact owns a 2015 GMC Canyon. The contact stated that while her husband was driving at an undisclosed speed, the steering wheel ceased and was difficult to turn. The contact stated that extreme effort was needed to steer the vehicle. The stabilizer warning light was illuminated. The contact received notification of the federal safety agency campaign number: 21V213000 (Steering) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 28,000. Parts distribution disconnect.
Driving down the road the power steering and the traction control stability goes away. Steering is very hard unable to turn.
The contact owns a 2015 GMC Canyon. The contact received notification of the federal safety agency Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the steering wheel would stiffen up then seized. The contact contacted the dealer and two other dealers Capital Chevrolet Buick GMC of Lexington (96 Radio Dr, Lexington, NC 27292) and Flow GM Auto Center (1400 S Stratford Rd Suite A, Winston-Salem, NC 27103) but was informed by all three dealers that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure but informed the contact that parts were not available. The failure mileage was 99,600. Vin tool confirms parts not available.
The contact owns a 2015 GMC Canyon. The contact stated while driving 60 mph, the steering wheel ceased. The contact stated that the traction control warning light and two unknown warning lights were illuminated. The contact parked on the side of the roadway, turned off and restarted the vehicle and drove to his destination without failure. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact stated while driving away from the dealer, the failure recurred. The contact stated that the failure recurred on several occasions. The contact received notification of the federal safety agency Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. Vin tool confirms parts not available.
The vehicle's power steering assist failed, so while driving down the highway the warning msg came on with the msg : service power steering drive with care and then it switches to service stabili trak. The vehicle becomes very hard to steer, and it happens often. It started happening around 80000 miles. We might drive it for a couple of days and it doesnt happen at all, then out of no where it will happen multiple times in the same day. It has been checked out by a dealership in Broken Arrow OK, there is no error codes that show up when a diagnostics test was ran. I have notified GM customer service but they basically said they couldn't help me if it didn't show a code.
The contact owns a 2015 GMC Canyon. The contact received notification of the federal safety agency campaign number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I was driving the car in the giant eagle parking lot and the power assist for the steering stopped working. A notice came on the dashboard screen indicating the same and stated that this malfunction could cause a crash. I stopped the car, turned the engine off, and restarted the car. The notice on the dashboard went away and the steering power assist functioned normally. I drove the car for a week without recurrence. I made an appointment at the gmc dealership and after looking at the vehicle they concluded that they could not identify the problem since the steering was operating properly. I had indicated that there was a recall notice nhsta reference #s 15595 and 16v054000 covering a potential steering assist failure but was told that these recall notices did not apply to my vehicle. The vehicle was returned to me with instructions to bring the car in for service the next time it happens.
Tl* the contact owns a 2015 gmc canyon. The contact stated while driving 5 MPH on an unpaved gravel road, the vehicle shuddered several times. The vehicle also shuddered while stopped. The vehicle was restarted and the shuddering ceased. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the issue. The vehicle was taken to another independent mechanic who diagnosed the vehicle with an unknown steering failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 215,000.
Tl* the contact owns a 2015 gmc canyon. The contact stated while driving at an undisclosed speed, the power steering became inoperable. The service 4wd and service traction warning lights were illuminated. The vehicle was taken to woody buick gmc (1585 w ogden ave, naperville, il 60540, (888) 461-9066) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,479.
The power steering keeps turning off. Has done this many times over the few years I've owned it. It's turned of being stationary and driving down the highway
Experiencing loss of power steering while driving. There has been a recall for this issue, but my VIN number, [xxx], does not fall into the parameters for the recall. Presently, the vehicle is at henry brown buick gmc in gilbert, arizona. This is a very dangerous condition! The recall must be expanded! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 gmc canyon. The contact stated that the steering wheel was difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 16v054000 (steering) however, the VIN was not included. The manufacturer was informed of failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 82,000.
Tl* the contact owns a 2015 gmc canyon. The contact stated while driving at various speeds, the vehicle decelerated and the vehicle loss power steering before the vehicle stalled. Additionally, the vehicle failed to start with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 99,294.
Power steering went out several times as I was driving
In the last week my power steering went out 5 times on my 2015 gmc canyon. I took it to the dealer who diagnosed it with rack and pinion failure. I research this and there are numerous complaints of this and gmc refuses to recall. And fix it. It is very dangerous as you have no control of the vehicle at all. P pleas help as it is a very expensive repair and a hazard.
Tl* the contact owns a 2015 gmc canyon. The contact stated that while driving at various speeds, the service power steering and service stabili-trak messages appeared on the instrument panel while the vehicle loss power steering functionality. The contact stated that upon restart of the vehicle, the power steering function returned and the vehicle resumed normal operation. The contact had taken the vehicle to liberty gmc (8660 w. Bell rd, peoria, az 85382) where the mechanic was unable to duplicate or diagnose the failure. Upon investigation, the contact linked the failure to the federal safety agency campaign number: 16v054000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.
Upon start up, power steering has failed numerous times making steering extremely difficult. It has also occured once while in motion, thank goodness at a slow speed. An alert message will pop-up on my dash that says "power steering failure". I understand there is a open investigation regarding this known issue. Local dealer was not able to replicate the issue, thus said nothing they could do. This gives me grave concern that it will occur while driving at a higher speed rate, and that someone in the vehicle, or another vehicle will get seriously hurt. Mileage on vehicle is 44,000 miles
April 13, 2018 steering went out when driving dealer fixed, january 27, 2021 steering went out when driving dealer said it was battery they installed new battery. February 6, 2021 steering went out while driving on interstate again took truck to dealer who kept vehicle and will call me!?
I was driving on interstate 75 and steering went out very dangerous stabilizer warning on dash I pulled over turned off and restarted to get home then took to dealer. This happened in 2018 and was repaired at my cost at dealership and the same happened again yesterday 1/26/2021 !
Several times, while driving vehicle lost power steering then stabilitrak activated and truck started veering left. Vehicle was in motion. When vehicle was restarted power steering returned for approximately a mile. During that mile test run stabilitrak was on and vehicle was still veering left.
The power steering assist stopped working on a city street. Extremely difficult to steer. The second incidence happened on a highway.
Power steering assist shuts off while driving on normal.
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