Less than 48 hours after a dealer oil change, my 2015 gmc canyon experienced a power steering failure while making a right turn at a light. Stabilitrac/traction control failure also occurred with service notices and fault lights appearing on the dash. Vehicle had to be towed via flatbed to the dealership.
2015 GMC Canyon steering complaints
Page 8 of 9: complaints 191 to 220 of 227, newest first, as owners wrote them.
Steering wheel locks up while driving and turning to the left. This has happened twice so far, luckily it had returned to normal quickly. Gm has a recall for this but only vehicles made jan.2015 thru march 19, 2015. My truck was made on march 27, 2015. This problem just showed up naturally after warranty.vehicle has 50,501 miles. I have also heard of 2017 models having the same issue. This is a huge safety issue that should not be ignored!
Vehicle was stopped at a stoplight when the instrument cluster started alerting that stabilitrack stability control needed to be serviced and power steering was disabled, as well as the traction control off light was illuminated in the instrument cluster. Turned vehicle off and restarted - power steering message reappeared but quickly went away and power steering function returned. The next day while driving < 30 MPH on city streets the error messages and problems reappeared 4 or 5 times.
Tl* the contact owns a 2015 gmc canyon. While driving approximately 5 MPH, the power steering and stabilitrak warning indicators illuminated. The vehicle was taken to sutliff buick gmc (169 w aaron dr, state college, pa 16803), but the cause of the failure could not be diagnosed. The vehicle was not repaired and the failure persisted. The contact stated that the vehicle was restarted and the warning indicators dimmed. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency campaign number: 16v054000 (steering). The approximate failure mileage was 44,680.
Having multiple problems with power steering failure. This has happened on multiple occasions. I have to stop the truck turn it off to get it to reset. Some days it may take turning off the vehicle 15 to 20 times before it will reset
Would randomly experience loss of electrical power steering assist. Loss of assist would happen at all times, while stationary, while driving straight, while turning, at hi low or no speeds. Needed to park vehicle and turn off and restart vehicle to restore power steering assist. Operator would be prompted with a "loss of power steering, drive with care" warning. Scanning with obdii tool showed the loss of steering assist was always tied to u0420 dtc. Errors were occurring in august so temps were between 70 and 100 degrees f. Error is behaving exactly like a loose electrical connection, probably to the power steering torque sensor. Vehicle was taken to dealership and appeared to be exhibiting the exact same symptoms as the federal safety agency recall 16v054000. Tried to get gm to honor this repair however they claimed my vehicle is not in the affected 2015 model year date range. Dealer performed the same repair defined by the recall and have not had any power steering loss for last 3 weeks since receiving vehicle back from dealer. If the error was not fixed I would have expected it to continue happening at the same frequency as before (2-5 times per day)
Tl* the contact owns a 2015 gmc canyon. While driving approximately 35 MPH, the vehicle lost power and the power steering assist and traction control warning indicators illuminated. In addition, the "service select a track" message appeared and the steering ability became very difficult. The contact pulled the vehicle over to the side of the road and shut off the vehicle. After approximately three minutes, the vehicle was restarted and operated normally. The contact stated that the failure occurred twice in a week. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 16v054000 (steering). The vehicle was not repaired. The approximate failure mileage was 56,000.
Tl* the contact owns a 2015 gmc canyon. While driving various speeds, the steering seized. The vehicle was able to be operated, but excessive effort was needed to turn the vehicle. In addition, the power steering and stabilitrak warning indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 38,295.
Twice while driving the power steering has gone out and the stability control light has come on. The first time I cut the truck off and restarted it. At that point it appeared to be fine. Now it been about 2 weeks since the first occurrence and this morning it happened again. I researched to see if there were any recalls. There is a recall on the power steering for the 2015 canyon but I'm being told that my truck is not on the list. I think they need to look deeper into this problem.
Power steering and stability control drop out while driving at any speed. Turning the vehicle off and cranking again will restore power steering. Sometimes this must be done 2 or 3 times to get power steering back. This is happening daily.
I was driving about 35 miles an hour when stabilitrac and loss of steering assist warning lights came on. Steering became extremely difficult and I veered into the oncoming lane while making a right hand turn to exit the main road. I was going to have the vehicle towed to the dealership, but the dealership service agent recommended turning the vehicle off and restart after 30 seconds. This worked, but I took it in to the dealer to have it checked. They found no fault codes. Five days later it happened again while on the interstate doing 70 MPH. Fortunately, I only needed to make three turns to get to the dealership. The dealership replaced the power steering rack assembly at a cost of $1662.01. I contacted gm to ask if the expense would be covered by recall 16v054000. I was assigned a case serial and after several inquiries, a senior gm representative stated it was not covered by the recall and it was a different module causing the recall. She offered a $100 voucher for future vehicle service and closed my case as dissatisfied. Regardless of the module, loss of steering is a life threatening hazard and the recall should be expanded. The vehicle had approximately 81,900 and 82,100 miles when this occurred.
While driving , lost power steering assist, very hard to steer. Took to dealer and got the following error code - c0545 - steering wheel torque sensor. This has happened twice and in both occasions, it is very hard to steer . In both instances, driving on the highway and very hard to pull over. Once you e error dissapears
Occasionally, while driving a warning chime sounds and power steering fails. It becomes very difficult to steer the truck and two warnings are displayed, "power steering disabled" and "stabilitrak off". If I pull over, stop, and turn off the enginethe problem clears upon restart. This is incredibly dangerous. The problem has occurred while driving slowly and at highway speeds. It is happening more frequently with increasing mileage. Current mileage is 70k but has been happening since about 40k.
On several occasions I have lost all power steering after getting 2 service warnings. In this type of vehicle with electric power assist steering, it is increasing difficult to steer. (worse than an old truck without power steering) in the event of an emergency, if this were to happen suddenly, I can not see how it would be possible to maintain control of the vehicle. I am getting 2 warnings. The first is to "service stabilitrack" at the same time, "service power steering drive with care". At this point I lose all power steering. The errors occur when driving, and have always happened at highway and interstate speeds (40+ MPH?). In all initial instances, the truck was traveling on well maintained roads, which were straight. I was not making any turns such as a traffic signal or intersection. On occasions I have been able to pull over, stop, turn the truck off, restart and the error clears. In the last 2 days I have cleared the error, but it returns with the same result, no power steering. After reading some reviews online, it seems to be a somewhat common issue, and most result in a loss of power steering. My truck is currently at the dealer and the part was not immediately available (possibly showing the number of issues??) the dealership has stated that it is the 'steering gear', or rack & pinion which has failed. The vehicle has additionally had a recall for similar issues, but the dealership stated that it was for a 'software update'. This is said to have been the fix in other similar situations. I see this as a serious safety issue, the most serious I have had in any truck I have owned. This is the reason for filing this report.
2015 gmc canyon. Consumer writes in regards to vehicle steering wheel vibration while driving and transmission problems. Consumer has different vehicle complaint in artemis. *smd
Power steering failed on highway and vehicle was very hard to steer and control. Was very difficult to steer off the highway. Dangerous.
Sudden total loss loss of electric power steering assist while driving on the interstate. Sudden total loss loss of stability control system while driving on the interstate.
Power steering will go out without warning. There is a recall on 2015 gmc canyon built between january 6 and march 15, 2015. I purchased my gmc on december 23, 2014. I received my vehicle on march 4, 2015. It is very concerning with the steering goes out as it is extremely difficult to steer. I am told by the dealer that my VIN number does not apply to the recall even though my production date falls within the criteria. My vehicle is experiencing the exact characteristics of the recall. The dealer did inform me that there was a reset for my power steering, which I paid them $50 to do and the problem persists. Your assistance with this dangerous problem would be appreciated.
Tl* the contact owns a 2015 gmc canyon. While driving between 20-60 MPH, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The failure occurred on four separate occasions. After turning the engine off and restarting the vehicle, the power steering operated as normal. There were no warning indicators illuminated. The vehicle was taken to fountain auto mall (8701 s orange blossom trail, orlando, fl 32809, (407) 240-3800). The manufacturer was not contacted. The failure mileage was unknown.
Today, I started the truck, a warning said power steering was out, have it serviced. Could hardly move the steering wheel. Took it right to the dealer. Shut the engine off. Service guy came out turned it on, steering was o.k. He told me to drive it around and if the problem occurs again bring it back.
On three separate occasions while driving approximately 45 MPH a message to service the stabiltrak comes up and the vehicle loses power steering assist. The vehicle is almost impossible to turn at that point. After turning the vehicle off and back on the error clears and the vehicle drives like normal.
Tl* the contact owns a 2015 gmc canyon. While driving 60 MPH, the steering wheel seized and the power steering assist indicator illuminated. The failure occurred twice. The vehicle was taken to an independent mechanic where it was diagnosed that the steering assist failed needed to be recalibrated and/or replaced. A dealer was not contacted. The manufacturer was made aware of the failure and declined to assist since the VIN was not included in the federal safety agency campaign number: 16v054000 (steering). The approximate failure mileage was 56,000.
My 2015 gmc canyon lost power steering traveling approximately 50mph on a mountain road on one of the first rainy days of the season. It felt like losing more than just steering assistance, as even at that rate of speed the wheel was nearly impossible to turn. I was lucky to be on one of the limited sections of straight road. Rebooting the vehicle returned steering functionality. Dealer found code "c0545 - steering torque sensor" and performed safety recall #15595 where they replaced the torque sensor cover. I was charged $200 for the repair despite the recall notice explicitly stating it should be performed free of charge. I have not experienced loss of power steering in the month since the repair. I contacted the gm regional rep, who stated that cars can have the same problem as a safety recall, and the same solution as a safety recall, but not be part of the safety recall. That was the justification for the $200 charge and the denial of reimbursement. Gm further stated that they don't determine the criteria for a safety recall, it is all up to the federal safety agency. In other words, they won't do the right thing unless the government forces them to. In my opinion as an engineer, sensor + rain sounds like a plausible match for the symptoms and the problem identified by the safety recall that the dealer performed. I question whether the recall is missing some VIN numbers, or if a very similar but independent problem exists on the same components, warranting a separate recall.
Tl* the contact owns a 2015 gmc canyon. The contact stated that the power steering failed and the power steering stability warning indicator illuminated. The vehicle was taken to a local dealer (mcgrath buick gmc cadillac, 1040 n center point rd, hiawatha, ia 52233) where it was diagnosed that the system needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the issue and did not assist. The failure mileage was 92,608.
2015 gmc canyon crew can 4 wd has intermittently had power steering fail. My wife has almost wrecked twice due to not being able to steer vehicle. Called dealer & was tolls " it's not safety issue nor is it covered under warranty. Wife was driving on freeway at @ 65-70 MPH on all 6 times this has happened. With cruise control on & suddenly lights come on the dash & it becomes very difficult to turn the vehicle, making it very unsafe for anyone to drive especially if you don't have great strength to turn wheel.
Tl* the contact owns a 2015 gmc canyon. While driving 30 MPH, the power steering became very difficult to turn left or right. The power steering and stabilitrack warning indicators illuminated when the failure occurred. The contact turned off and restarted the vehicle. The contact was able to drive back home normally. The failure occurred two other times. The vehicle was taken to the dealer (mcelveen buick gmc, 117 farmington rd, summerville, sc 29483) and the contact was informed that the VIN was not included in the recall. The contact had to pay for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 866‑636‑2273 and stated that they would have the senior advisor look into the case inform the contact by 5:00 pm on 9/28/17. The manufacturer provided case number: [xxx] and asked the contact to call the federal safety agency. The approximate failure mileage was 38,817. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have a 2015 gmc canyon with 54700 miles on it. On occasion, while driving, the vehicle beeps and displays a message "steering malfunction ..." at which point the steering assist stops working. The vehicle can still be steered but it takes both hands and a lot of effort to turn the wheels, especially at slow speeds. Problem appears to happen mostly when driving on straight or gentle curved roads. Shutting off the engine and letting the system "rest" for 5+ minutes allows the power assist steer to reset and start working again, until the next failure. Recently had the dealer reinstall the steering software to see if that had any impact. Worked good for a few days but the issue returned after several days.
Tl* the contact owns a 2015 gmc canyon. While driving at an unknown speed, the steering failed and the power steering and stability warning indicators illuminated. The contact called a local dealer (sharrett buick gmc, located at 10312 auto pl hagerstown, md 21740). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 8-3174680341. No further assistance was offered. The failure mileage was 44,000.
The power steering assist has shut down three times making it very hard to stir. This last time it happen I was in heavy traffic and almost wrecked. My wife is 4'11" and 95 pounds and is scared to drive the truck. I am too now since the event yesterday. The truck was taken to the dealer for the third time yesterday which I was close to when it happened yesterday. I drive it without the power assist to make sure they understand how hard it is to drive. It was in the dealer 3 or 4 weeks ago for a recall for this problem. After 3 times I nor my wife want to drive the truck again. If it keeps happening we will eventually wreck. The truck has only approximately 16,000 miles on it.
The power steering on my 2015 gmc canyon has failed repeatedly while driving in different road conditions. In one case, I was going straight on a surface street at low speed. However, in another I was cornering through a highway off-ramp at approximately 45 MPH. When the power steering fails, there is a warning chime and the power steering and stability control warning lights activate simultaneously. It becomes extremely challenging to steer, and in the case of cornering at speed the vehicle pulls in the opposite direction of the turn [ie, it pulls towards danger]. Pulling over and restarting the vehicle has 'solved' the problem each time, albeit temporarily. I took the vehicle to a gm dealer to get fixed, but they could not find any related mechanical issues or gm provided sw patches that would fix the problem. So the gm dealer had me leave without fixing any of the underlying conditions that caused the power steering failure. Needless to say, this is an extremely dangerous and apparently wide-spread issue based on the number of similar complaints I have read.
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