At least 15 times after 40k miles my truck has started to loose power steering at various times while driving. It becomes almost impossible to steer. After I pull over shut the truck off for about 2min then restart it, it resumes normal operations. Contacted gmc and was told I was responsible and I would have to fix it on my own dime. Please help b4 someone gets hurt.
2015 GMC Canyon steering complaints
Page 7 of 9: complaints 161 to 190 of 227, newest first, as owners wrote them.
Tl* the contact owns a 2015 gmc canyon. While driving various speeds, the power steering failed and the stabilizer warning indicator illuminated. The vehicle was taken to premier gmc (2000 eastern rd, rittman, oh 44270, (888) 564-1107) where it was diagnosed that the power steering failed and the rack and pinion needed replacement. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 71,000. *as *js
Tl* the contact owns a 2015 gmc canyon. While driving various speeds, the traction control and stability warning indicators illuminated, which caused the steering to seize. The contact managed to steer the vehicle to the shoulder of the road. When the vehicle was turned off and restarted, the vehicle resumed normal operation. The vehicle was taken to garvin motors (1105 w coulter ave, powell, wy 82435, (307) 271-5460) where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: [xxx]. The failure mileage was approximately 36,400. *bf consumer stated there was a loss of steering power at times and the pick-up had to be shut off and started again to make it go away. Very hard to steer when it happens. Gmc needs to expand the scope of this recall. I would like gmc to fully address this problem. Clearly gmc has now been informed that more vehicles are involved in the problem.*jb parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 gmc canyon. The contact stated that the eps warning indicator flashed to service the power steering. The steering wheel seized both times and the vehicle had to be turned off and restarted. Alpena buick gmc (133 johnson st, alpena, mi 49707, 989‑884‑0577) and lafontaine buick gmc (4000 highland rd, highland, mi 48357, 248‑230‑4821) diagnosed that the rack and pinion needed to be replaced. Lafontaine buick gmc replaced the part. The vehicle was not included in the federal safety agency action number: rq19001 (steering). The manufacturer was notified of the failure. The approximate failure mileage was less than 60,000.
There was a recall previously 15595 according to gm. While driving power steering and stabilitrak goes out making it very hard to steer and dangerous, especially if you are going around a turn. Fortunately I was able to pull over each time and reset the car. Once you start it, no problem. It goes back to normal. However this has happened half a dozen times during the dead of winter and happened once a few days ago when we had record heat. As I mentioned no problem driving typically, which makes me believe the issue is not with the power steering but with a faulty connection. I took the vehicle into the shop on march 16, 2019. They said the recall item was already fixed previously. The diagnosed that the steering gear and rack needs to be replaced. I have read online similar situations with other owners. I believe this is very dangerous and gmc needs to repair this. This was something I found online describing the issue in more detail: "in the affected vehicles, the torque-sensor harness connector was damaged duringfunctional testing at the supplier. A 'stuck' pin on the steering gear supplier's testdevice caused permanent deformation to the contact springs in the torque-sensorharness connector, which affected the electrical connection in the steering gearconnector."*dt the consumer stated wants to be reimburse for repairs.
Truck has shut off twice while driving once while slowing to make a turn and once while slowing to go over a speed bump I get a dash notice that the power steering is off put truck in neutral and restart . Also once while running in my driveway for about 3 minutes power steering shut off and stability system warning came on truck was still running had to shut truck off and restart. This loss of steering and vehicle shutting off while driving is dangerous
Loss of power steering intermittently and hard to steer while driving down highway. Must pull over and turn off engine. Start again to reset. Can happen once or three times before goes away.
Loss of electric power steering while moving at speeds below 30 MPH.
As I was driving my truck, I had a loss of power steering assist and my dashboard displayed warnings. I was on able to steer the truck and almost veered off the road. I had to stop abruptly. I turned off the engine and restarted the truck. The power steering again worked. I took it to the dealer and they said that I needed to replace the electric belt drive rack and pinion steering gear. They said there was a problem with the electrical connection in the electronic steering gear. This is the exact same issue in recall number 15595b. They said my vehicle was not listed on the recall and that it was manufactured a couple months before the recall dates. It is obviously the same issue so I called gm and they just were talking in circles. I cannot afford a $2000 repair. It is so obvious it is the same issue and not to recognize it is criminal in my opinion. This is a very dangerous problem. They need to fix this before people get killed on the road.
On two occasions recently, my power steering stopped working, once on start up and once while driving. When this happens, I get warnings that other systems aren't working, such as stabilitrak and backup assist. Problem seems to correct itself, after turning the truck off. This happened sunday, june 16th while driving and back in march when I first started the truck.
Power steering goes out at random times. Received recall from gmc about issue and took to shop. Did not fix! In fact, the power steering went out on the way home from the recall visit. It is impossible for my teenaged children and wife to drive while power steering is out
Power steering would go out going down the road would have to pull over and restart vehicle. Took it to dealer they said steering rack went bad and had to pay $2000 for new steering rack.
Random power steering loss
The truck will lose power steering at any time or speed while the truck is moving. The message on the dash reads service steering assist. When I am driving it can pull the steering wheel out of your hands it's very dangerous. I reported this to my dealer and gmc last year they found nothing wrong but it is still doing it. When you can get the truck to the side of the road and turn it off and back on it is fine for a while and it will do it again the same way.now dealer is saying the steering gear assembly needs replacing at a very high price. I think its electrical. There is a recall for a plug but for some reason my truck does not fall under that recall but is still having the same problem. I think someone is going to be severely hurt or killed by this problem. They need to fix this at their cost not mine. Worried.
Tl* the contact owns a 2015 gmc canyon. While driving various speeds, the steering wheel seized and all the warning indicators illuminated on the instrument panel. The contact had to turn off and restart the vehicle for the steering to return to normal. The dealer (lavery automotive sales and service, 1096 w state st, alliance, oh 44601, (330) 238-4178) was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was 70,000.
Tl* the contact owns a 2015 gmc canyon. The contact stated that the electric power steering warning indicator flashed and the power steering failed while driving approximately 70 MPH. The contact had to maneuver the steering wheel at a high rate of speed with extreme difficulty. The vehicle was not included in the federal safety agency campaign number: 16v054000 (steering) according to the manufacturer and mcconnell automotive (3150 dauphin st, mobile, al 36606, (251) 476-4141); although, the vehicle exhibited the same failure as listed in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
I was driving on the downward slope of the steep mississippi bridge in baton rouge, la and loss my power steering control. Luckily, I was able to pull to the side of the interstate. I complained about this a month ago when I took the truck to gerry lane gmc. I was told it was a bad battery. So I purchased a battery from the dealership. Not even a week later the same problem occurred. However, when I cut the ignition off and crank back up it resets. The service advisor stated to bring it back in if it happens again. This time (about two weeks later) while I lost power I was able to video so I can show this advisor what keeps happening. This time it took me at least 4 times cranking up and then shutting off the engine to get it to reset so I could get back home and switch cars. I was too afraid to continue driving going over the next bridge that's 20 plus miles without an exit and lose power steering again. I've had to rent cars for this repetitive occurrence with this truck that seems to not be able to be repaired. Or either they know what's wrong but waiting for it to be out of warranty for me to take on the cost of repairing it. But this is not safe to keep loosing power steering and I'm driving anywhere between 50 to 70 MPH. I also explained that when I park I can't turn the key to take out of the ignition. So again I have to crank up and pull forward to try and reset so I can be able to remove the key from the ignition. I took a video of that as well that I can't post.
Tl* the contact owns a 2015 gmc canyon. The contact stated that while driving, the check engine warning light illuminated and the power steering would malfunction. The contact would pull over and restart the vehicle but the issue would recur. The dealer (nyle maxwell gmc 3000 I-35, round rock, tx 78681 (512) 244-8000) diagnosed the failure and replaced the steering gear. The manufacturer was made aware of the failure and stated that the recall remedy for the federal safety agency campaign number: 16v054000 (steering) ended october of 2018. The failure mileage was 67,528.
Power steering fails. Alarms steering failure, stability errors and that steering may be difficult. This is the exact same error and the recall 16v054000. Gmc claims that my vehicle is not one of the effected vehicle. Well ii obviously is and gmc is trying to minimize the total number of recalls. The dealer wants a huge amount of money to troubleshoot and possibly repair issue, but they also claim no recall so no help from gmc. The happens at both freeway speed and crawling in traffic. Steering wheels jerks then alarms go off. My wife will no longer drive this vehicle as she cannot turn the wheel when this happens and she almost crashed. I have also almost crash when this happened and I was caught by surprise and almost did not make a turn and hit the curb. Alarms will reset if I stop and turn off the vehicle then restart. But that's not really possible at freeway speeds or in local traffic. Gmc is hiding the fact that the recall 16v054000 is larger than they claimed. This safety issue needs to be addressed asap before someone is injured or killed because of a known issue the gmc will not own. This has happened at least 5 times now and after contacting gmc they claimed its not there problem and I need to pay to have the truck repaired. First happened december 2018 when gmc was contacted and has not happened 5 more times. The last time on march 31, 2019 it happened twice in less than 1/2 hour. So the issue is getting worse. Please let gmc know they missed a few trucks with their recall dates.
My canyon truck steering stop working while driving and it is very hard to turn if it would of been any faster I would of crashed and it does not return . I was reading the recall on that year gmc say it comes back ,that is false once the issue a raises you do have control of vehicle
Steering assistance stop working while driving couldn't turn almost crashed light came on and power steering went out on it
I was taking a corner to go up to my road and then my power steering chime went off posting power steering has failed, then a message saying the stability control isn't functional. I drove into a small ditch because I couldn't turn my wheel. I was at a slow speed. I turned off the truck, and the warning went away. This has happened at least 8 times and have taken it to two dealers and the final dealer said I couldn't drive the truck until I replace the rack & pinion assy. He has said this should be part of the recall. My truck was built dec 05, 2014 and inspected on jan 01, 2015. This just costed me $1700.00. Springfield or recall number 16v054000 recall date 02/01/2016 gm recall: 15595 and now an open investigation. Component: steering: electric power assist system summary general motors llc (gm) is recalling certain model year 2015 chevrolet colorado vehicles manufactured january 6, 2015, to march 17, 2015, and 2015 gmc canyon vehicles manufactured january 6, 2015, to march 19, 2015. A poor electrical connection within the steering gear connector may cause a loss of power steering assist. Consequence: a loss or reduction in power steering assist may increase the risk of a crash. What owners should do: gm will notify owners, and dealers will replace the steering gear torque sensor cover assembly, free of charge. The recall began march 1, 2016. Owners may contact chevrolet customer service at 1‑800‑222‑1020 or gmc customer service at 1‑800‑462‑8782. Gm's number for this recall is 15595.
2015 gmc canyon. Consumer writes in regards to power steering failure. *ld
The power steering assistant on this car is turning off while driving. I already took the car to a dealer they charged me $1000 for a cable and the car still doing the same thing and you have a recall on this car but this one is not in the months that the recall was made
I had brought my canyon in to get the steering rack replaced because of the power steering issue and the recall. I ended up having to drive my truck to the dealer without power steering when I got it fixed. Now that the steering rack has been replaced there's slack in my steering wheel while I'm driving. The dealer now says that I need to change my steering column because there's slack in the joints in the steering column that is causing the play in the steering wheel. There was no play in the steering prior to this no power steering event and it certainly seems that driving the truck without power steering caused this issue with the joints in the steering column that now they want to charge me $800 to fix. This repair should be covered since it's pretty apparent that the recall issue, driving without power steering, caused this issue as well.
While driving the power steering fails. The election control check light comes on during this time. This starts when driving and only resets itself once the vehicle is turned off and back on several times.
On separate occasions while vehicle was in on position (in drive, in motion, and/or in park), alerts came on dashboard alerting to 2 service issues. 1. Service stabilitrak and 2. Service power steering. At that time power steering in the vehicle was lost. Vehicle was driven into safe area, turned off, and then turned back on. Upon restart, vehicle dash alerts and power steering issue were no longer apparent.
I drove the pickup to work. After being parked a couple of hours I started it to return home. Upon starting, a warning about the need to service the power steering illuminated on the dash display. Steering was extremely heavy and difficult. I immediately took the vehicle to a dealership. At the dealership, the mechanic found that the steering box would need replacement. The truck has 8100 total miles.that figure is not a misprint, it has less than 10,000 miles. Had this occurred while driving, the result could have been deadly. Apparently, this is a known problem with the 2015 canyon and has had certain vehicles recalled, dependent on build date. A brief internet search produced approximately 30 other canyons with this same issue. The dealership is attempting to convince the regional representative from gmc to cover the repair. The truck was one month out of warranty.
2015 gmc canyon. Consumer writes in regards to frontal airbag safety recall. *ld the consumer was concerned that the vehicle was not included in the recalls for vehicles with the same make, model and year, due to the VIN number.
Truck began losing steering control a month ago, then became more frequent the last 2 weeks. Dealer replace entire rack and pinion assembly because electric steering harness and modules were fried. This was due to little or no di-eletric grease in the connector plugs, which also, are not weatherproofed from the elements. $2000 out of my pocket to fix because recall only covers earlier models. This is a very serious safety issue. 3 times the steering gave out while driving and is very difficult to control even if you catch it in time. These vehicles are dangerous to everyone. I wanted to fix it before I get rid of it so someone else would not be stuck with this problem. Truck has 50,000 miles on it. Bad design on the electric power steering, connectors are in the elements and unprotected.
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