The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The failure mileage was approximately 150,000.
2002 GMC Envoy body problems
20 complaints (4% of all complaints for this car). Typical mileage when it fails: 132,000. 1 crash reported.
- owner complaints
- 20
- of this car's complaints
- 4%
- typical mileage
- 132,000
- crashes
- 1
- recalls
- 2
Which part fails
- Body5
- Body: door4
- Body: hatchback/liftgate3
- Body: tailgate: hinge and attachments2
- Frame and members1
- Body: hatchback/liftgate: hinge and attachments1
At what mileage
Complaints by mileage at the time of the problem.
GMC Envoy body problems in other years
Related recalls
Structure: body
- What is wrong
- Certain sport utility vehicles are missing welds on the rear floor plan.
- Risk
- In a crash, missing welds could degrade performance of the third row seat and safety belt anchorage and occupants could receive greater injuries.
- Remedy
- Dealers will inspect the vehicle for missing welds. If missing welds are found, gm will exchange the vehicle for an equivalent vehicle or provide a refund of the purchase price. Owner notification began october 4, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020 or gmc at 1‑800‑462‑8782.
Recall number 02V273000 · Recall details
Structure: body
- What is wrong
- Vehicle description: certain sport utility vehicles fail to comply with requirements of fmvss no. 201, "occupant protection in interior impacts." these vehicles have a console cover/armrest lid latch that could release at less than the 10g vertical load requirement of the standard.
- Risk
- In the event of a crash, the console cover could open and the cover or items stored under it could injure an occupant.
- Remedy
- Dealers will replace the console latch mechanism and install a striker plate. Owner notification began july 16, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gmc at 1‑800‑462‑8782.
Recall number 01V158000 · Recall details
What 2002 GMC Envoy owners say
Most recent owner complaints, unedited.
I was in an accident and hit on broadside on the passenger side and driver front corner. The air bags did not go off. They say service soon. The seat belt hurt me as well. It did not lock. I was injured with a torn labrum, back and neck injuries. Head too. I was moving and I was hit on the drivers side and then pushed into another car. I was on a city street. 14 mile near mount 7-22
The front driver side door has no power. The rear passenger door will not open or unlock. The rear driver side door will not latch and stay shut. This all happened when I was getting my kids in the car and now I can't use the car because my kids could fall out. In the other vehicles it was the faulty latch. This happened to other vehicles of the same year and model. Number 05v494000.
Tl* the contact owns a 2002 gmc envoy. While driving at a slow speed, the front passenger door became ajar without warning. The contact was unable to securely lock the door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 205,000.
There is a large hole in the passenger side front frame. Rusted right through and is unsafe
#1 right lower control arm rotted out and failed #2 upon inspection left lower control arm to frame rotted and large separation has formed.
Spare tire hoist secondary latch frozen, 2002 gmc envoy. Spare tire could not be removed from hoist when a road hazard blowout occurred. Tow truck operator could not remove spare. After a tow to tire vendor, they could not get the spare down. Upon visiting a dealership they could not remove the spare tire and said the mechanism was 'frozen' and had to be replaced for $250, but they didn't have the part in stock. After a trip to another dealership, they cut the hoist cable, removed the spare and replaced the hoist part. One can only imagine the trauma if the family had been on us highway 50 in the middle of nowhere when this incident occurred. This must be a prima-facie violation of the fmvss code that requires a spare tire. Yes, the spare tire is present, but it can't be installed on the vehicle. One would hope that automotive engineers know that the underside of a vehicle is subject to corrosion and design accordingly. Researching this issue, many enthusiast forums and other blogs reflect the frustrations of owners with the same situation. The common grassroots solution is to cut/grind off the secondary latch. Thus defeating the safety system intent. One can only hope they are not behind a moving vehicle with such a modification when the spare tire drops. Gmc customer service, while polite, informed that they could not reimburse the cost of the hoist replacement because there was not a service bulletin covering the problem. Yes, the vehicle is long out of warranty, but this is a serious customer safety issue. From the forums and blogs, it is obvious that this is a pervasive problem, and the 'fix' might be more dangerous than the initial issue.
In regard to my prior complaint I notice that my hinges holding my tailgate on were rusted about a month after I purchase my truck, and took it the dealer service shop. I was told that the hinges were not covered under the certified warranty,although according to the certified car and truck warranty it should have been notice during the bumper to bumper inspection before selling the truck. I can't remember the exact day I took it in I believe it was near the end of the month.
I purchase a 2002 gmc envoy 06/05 ,and about 1 month ago I heard a loud noise when I went to open my tail hatch after noticing my passenger side brake light was out. I talk to the dealer about this and was told by the body shop manager that the flap over the hatch was suppose to look like that there is a very noticeable gap,he then said that it probably had been fixed before. And during a later conversation with him he said that it was natural wear and tear. I am the owner and only driver of my truck, and I probably wouldn't have open the back hatch if I hadn't notice the brake light out which I found out is under a recall. My conversations with the dealer and also gmc have lead to no where. I took the truck to an outside repair shop who look at the hatch and also said that it had been repair before and to try to work with gmc and the dealer with getting it fixed.
Dt*: the contact stated the electronic mirrors re-adjust without warning. The mirrors should maintain the last setting, but require re-adjustment every time the vehicle is driven. Occasionally the mirrors re-adjust while driving making it difficult to change lanes. The vehicle was taken to a service dealer twice for repairs. The dealer replaced the mirrors and made adjustments to the electrical unit. The problem was only alleviated temporarily by the repairs and the mirrors began malfunctioning again a year ago. *nm... The mirrors will self adjust the settings. While driving the contact looked in the mirrors to change lanes and they were out of adjustment. Had to constantly adjust the mirrors prior to changing lanes. Also, when shutting the vehicle off, and restarted it, had to adjust the mirrors. The mirrors will not hold the set adjustment. In addition, the tailgate could only be opened with the remote, there was no other way to open the tailgate. In a situation where the contact's only exit from the vehicle was from the inside, could not open manually from the inside.
Questions about the 2002 GMC Envoy body
Does the 2002 GMC Envoy have body problems?
Owners have filed 20 complaints about the body of the 2002 GMC Envoy, 4% of all its complaints.
At what mileage do 2002 GMC Envoy body problems start?
The typical (median) mileage in owner complaints is 132,000 miles.
Was there a recall on the 2002 GMC Envoy body?
Yes, 2 recalls: 02V273000, 01V158000. Check your VIN to see if your car still needs the free repair.
What year does the GMC Envoy have the most body problems?
The GMC Envoy model years with the most body complaints are 2003 (33 complaints), 2002 (20 complaints) and 2004 (18 complaints).
Other 2002 GMC Envoy problems
Engine 104Transmission 83Electrical 70Fuel system 56Visibility 52Airbags 41Suspension 35Lights 26Brakes 24Steering 20Seat belts 17Acceleration 10Locks 10Seats 9Tires 9Driver assistance 2Wheels 2
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