A driver hit me in the side of the car at around 70 mph to where it bent the frame of the truck and the airbags did not deploy causing a major issue and my daughters head to hit the side window.no warning lamps and it’s currently at a body shop right now
GMC Sierra 2500 no deployment problems
19 of the 1,841 owner complaints about the GMC Sierra 2500 describe airbags did not deploy in a crash, most of them for the 2001 model year.
- owner complaints
- 19
- worst model year
- 2001
- typical mileage
- 41,970
Is there a fix? There are 15 recalls for this area of the car. See below
By model year
- 20251
- 20221
- 20211
- 20201
- 20172
- 20161
- 20151
- 20081
- 20061
- 20051
- 20041
- 20031
- 20022
- 20012
- 20001
- 19991
Often reported together
Trouble codes mentioned
C2500 1
What owners say
The contact owns a 2021 GMC Sierra 2500. The contact stated that while driving at 50 MPH, the contact was pulling a trailer that he had loaded, and he drove around a curve, the gear shifted down independently, and the trailer pushed the vehicle off the right side, causing him to crash into a post and embankment. The contact mentioned he was able to shift the gear into Four Wheel Drive to get back on the road. The contact mentioned he pulled over to the right side of the road, exited the vehicle to inspect, and noticed damage to the vehicle and the trailer. The contact stated no air bag deployed. The contact stated that he sustained injuries left arm and neck, causing his muscles to tighten. No medical attention was required. The contact stated no police report was filed. The contact mentioned that the vehicle was previously repaired for a manufacturer's recall with the transmission, but failed to prevent the failure. The contact was relating the failure to the federal safety agency Campaign Number: 24V797000 (POWER TRAIN). The vehicle was serviced by the dealer, but the remedy failed to repair the vehicle. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
My truck was a gmc 2500 2022 brand new I got this truck 0 miles And somebody hit me very bad my truck was total damage and you can imagine and airbags never deployed so even the va states police was saying why the airbags no deployed
We were in a roll over accident going under 30mph. I was a passenger in the back seat. When I woke up I saw that the driver was hanging out the door window. The air bags did not deploy. The driver who was also the owner of the truck died of multiple blunt forces. The insurance company had the truck towed to COPART in Las Vegas.
I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.
Tl* the contact owns a 2020 gmc sierra 2500. The contact stated that upon driving over a hill at 45 MPH, a vehicle was stopped in the middle of the road. In an effort to avoid hitting the vehicle, the contact drove the vehicle off the road and into a concrete culvert at the end of the ravine. The air bags did not deploy upon impact. The authorities were called to the scene and the contact was rushed to a local hospital via ambulance. The contact was diagnosed with fractured vertebrae that may require possible surgery. A police report was filed at the scene. Due to the accident, the vehicle was towed to an independent mechanic where the vehicle was repaired. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle was repaired and sold. The failure mileage was approximately 15,500.
Tl* the contact owns a 2016 gmc sierra 2500. The contact stated while her husband was driving approximately 50 MPH, a deer ran in front of the vehicle causing extreme front end damage. The contact stated that the deer ended up under the vehicle. The air bags did not deploy however, smoke or powder was seen coming from the front floor board area. A police report was not filed. The vehicle was not towed. The contact stated as the front seat passenger she hit the dashboard and sustained injuries to her left side, specifically left arm, shoulder, and jaw area. No medical attention was needed. The contact stated that the front seat belts no longer latches due to the collision. The dealership was not made aware of the failure; however, the vehicle was taken to a collision center. The vehicle had not been repaired or failure diagnosed. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 50,000.
Had major head on collision and the air bags did not deploy
I was driving a gmc sierra 2500 (2015) truck on a road (speed limit 65 MPH) and was stopped to make a left-hand turn into a state part. A driver hit me in the rear at a high speed. The powder from the airbag compartments filled the truck cap but the air bags did not deploy.
Driving around a corner when the steering locked its self in position causing the truck to not turn, almost as if when you shut the vehicle off and turn the wheel it locks in position. This caused the vehicle to leave the road and hit a tree. The driver side airbag did not deploy. The passenger side airbag did deploy.
Related recalls
Air bags: side/window: curtain: inflator
- What is wrong
- General Motors, LLC (GM) is recalling certain 2016 Chevrolet Silverado 2500/3500, GMC Sierra 2500/3500 vehicles, and 2016-2017 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Risk
- A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
- Remedy
- Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed October 21, 2026. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N262569920. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 24, 2026.
Recall number 26V611000 · Recall details
Air bags
- What is wrong
- General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Risk
- A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
- Remedy
- Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 21, 2026. This recall expands previous the federal safety agency recall number 26V166.
Recall number 26V325000 · Recall details
Air bags
- What is wrong
- General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Risk
- A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
- Remedy
- Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 19, 2026.
Recall number 26V166000 · Recall details
Air bags
- What is wrong
- General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Risk
- A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
- Remedy
- Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252513060.
Recall number 25V432000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
- Risk
- A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, and GMC Customer Service at 888‑988‑7267. GM's number for this recall is N242474500.
Recall number 24V756000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
- Risk
- A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. This recall supersedes the federal safety agency recall number 20V‑736. GM's number for this recall is N202324251.
Recall number 21V504000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328800.
Recall number 21V054000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328790.
Recall number 21V053000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Cadillac customer service at 1‑800‑458‑8006, and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328780.
Recall number 21V052000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328770.
Recall number 21V051000 · Recall details
Questions about the GMC Sierra 2500 no deployment
Which GMC Sierra 2500 years have airbags did not deploy in a crash problems?
The model years with the most reports are 2001 (2 complaints), 2002 (2 complaints) and 2017 (2 complaints).
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