VIN: [XXX] Mileage: Approximately 103,576 Incident location: [XXX] Safety Complaint: While my wife was driving our 2019 GMC Terrain into a shopping center parking lot, the vehicle suddenly experienced a severe loss of braking assistance. The brake pedal became extremely stiff and difficult to depress, and she was barely able to slow the vehicle. This occurred unexpectedly while the engine continued running, creating a serious risk of a collision. Following the incident, I inspected the vehicle using an OBD-II diagnostic scanner, which identified diagnostic trouble code P0016 (crankshaft/camshaft position correlation). The vehicle also displayed an oil-pressure warning. We subsequently had the vehicle inspected by John's Automotive Care in [XXX] on XXX. During the inspection, the technician discovered a significant amount of metallic debris in the engine oil. The repair facility suspects a mechanical failure of the engine-driven brake vacuum pump, potentially resulting in damage to the engine and lubrication system. The repair facility recommended replacing the mechanical vacuum pump and engine oil-pressure switch and performing an oil change. However, the service representative explained that these repairs would not guarantee the engine's continued reliability because the engine was compromised and could fail at any time. We are extremely concerned that a failure involving the brake vacuum pump could cause sudden loss of braking assistance without adequate warning, potentially resulting in a serious accident. We request that the federal safety agency investigate whether this failure represents a safety-related defect affecting the 2019 GMC Terrain and other vehicles equipped with similar engine-driven brake vacuum pump systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 GMC Terrain: brake failure
13 of the 187 complaints about the 2019 GMC Terrain describe brake failure.
- owner complaints
- 13
- of this car's complaints
- 7%
- recalls
- 1
Brake failure by model year
What owners say
My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot while avoiding other vehicles. I was very lucky not to get in an accident. I had to have it towed to the nearest service center and was charged nearly $4000 for repair. The car has not ran right since we recieved it back. I called them back to let them know and was told the only way I would not have to pay to have it looked at was to bring it back to them. That shop was four and a half hours away from my house. The car was less than twenty miles out of the warranty when it broke down (nine miles to be exact), then they lied on the the paperwork and put the milage after they test drove it.
Failure of the cam driven vacuum pump causing brake failure. Leading to a hard brake pedal which increases risk of a crash. Debris from the broken vacuum pump can fall down into the engine causing a catastrophic failure of the engine needing a replacement. This happens with little to no warning. Warranty companies will not pay to repair the known issue. A recall needs to be issued for this to provide a fix. This is a family suv and I do not feel safe putting my children in a vehicle that can endanger their lives and safety.
While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.
Vacuum pump broke and car has no brakes
At 86,000 miles information board on dashboard alerted “Service, Brake Assist” upon braking from coming off of interstate. Diagnosed to a failed cam shaft driven Vacuum pump for power brake booster, next to no braking power with little to no warning what so ever. Terrible design from GM. Near miss collision due to brake failure with no warning. This needs an immediate attention through the engineering department to create a redundancy within the system. Nearly caused a very bad accident with my [XXX] and [XXX] daughters in the vehicle while fiancé was coming to pick me up from being on the road as a OTR truck driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was riding on the freeway when my brakes failed. i was not able to press down on my brakes with zero warning. I had to swerve to miss cars and pull on the shoulder of the freeway and my car still would not slow down. I finally got from 65 to 35 and pressed on my emergency brakes. I stopped the vehicle then my engine light came on and I got my car towed to the car shop where my car would not stop and suffered internal damage to my engine from the brakes and vacuum pump
The brakes failed with zero warning while driving. Car only has 60,000 miles. Extremely dangerous and it looks like it has been reported and known issue! It needs to be recalled.
2019 gmc terrain with 45000 miles, regular maintenance performed. Driving on highway 70mps brakes failed with no warning. No issues with brakes or lights coming on up to this point. Brake pedal became stiff very minimal brake working lights began flashing on dash stating "service brake assist". Barely made it off the highway without a catastrophic Collison. Took car in states brake vacuum pump completely failed. Apparently there are many models of gmc/chevy that were recalled and have known issues with the brake vacuum pump. Not sure why the terrain is not included. It needs to be, this was a very dangerous situation. I had children in the car and was very scary! 600$ to repair, and from reading other reviews the pumps are breaking often, sometimes ruining engines. Gmc stand behind your product and fix this!
Brakes failed on my car while driving and ran through 4 way stop. Took car to dealership and was told the vacuum pump seized up and sheared off. Asked the dealership what caused the problem and all they could say was normal wear and tear of the vehicle. Dealership called and said it was going to cost $900 dollars to fix the problem. I asked what that included and they said a new vacuum pump and to clean the motor out. Picked the car up on Monday and by Tuesday evening car would not run. Took it back to the dealership and am now told I need a new cam shaft which cost another $2400 to fix. This is a serious safety concern as I had no warning or received no notification that the brakes had failed just went to stop and could not. How long is GMC going to let this issue go before being addressed. How many people have to die first before they recall them as the have already recalled the bigger models of gmc, Chevrolet, Cadillac and Buick for the same reason? I don’t know how people are suppose to afford to fix an almost brand new vehicle that they are still making payments on.. Something should be done ASAP...
After driving down around 40 miles, the brakes failed when pulling into a parking spot. There was no indication that the brakes were having issues. No sounds or vibrations were felt. I stopped at a stoplight before turning into the parking lot. Then when attempting to spot in a parking spot, the brakes were very difficult to press. Luckily there was not a vehicle or person in front of me. Had the vehicle taken to a dealer and was told it was the vacuum booster that failed. Upon researching, this has been an issue in past GMC models, but I was told there was no current recall for the vehicle. The vacuum booster was replaced for $540 and I drove the vehicle home. The vehicle showed no issues for the first day. On the second day, I went to pull into a parking spot at a park and the same issue with the brakes occurred. I nearly struck a child that was walking in front of the parking spot. Luckily I was able to slam the pedal to the floor and come to a stop. Took the vehicle to the mechanic and was told the same part had broke. That part has been fixed again and has been fine for 2 days so far. I'm scared that it will happen again and I will not be able to stop in time before I hurt someone else or my family. This needs to be addressed. And I believe I am owed compensation from the manufacturer.
I have been notified that my brake vacuum pump EXPLODED in to my engine, leaving me with limited braking ability. I was driving through a school zone when the brakes went out, I noticed as I was not able to stop at an intersection. This could have led to multiple injuries, including children being in harms way. I had no warning this was coming and now look towards a hefty repair bill. GMC has recalled vacuum pumps in other models but for some reason the terrain is not included. I wonder if there just haven't been enough deaths caused by faulty brake systems for them to cover this model too.
Service bulletins that may apply
- Service brakes
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- Service brakes
- This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
- This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
- This technical bulletin provides repair information to correct a customer concern of Service Calibration...
- This technical bulletin provides a procedure for a squeak and/or creak type noise heard when applying the...
- Service brakes
Related recalls
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18279.
Recall number 18V576000 · Recall details
Questions about the 2019 GMC Terrain brake failure
Is brake failure a common problem on the 2019 GMC Terrain?
13 of 187 owner complaints about the 2019 GMC Terrain (7%) mention brake failure. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2019 GMC Terrain?
There is 1 recall and 18 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 GMC Terrain
Check engine light 30Backup camera 14Engine failure 14Loss of power 12Stalling 11Jerking 8Slipping 7Won't shift 7Spongy pedal 6
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 GMC Terrain?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history